Senior Consultant - Cloud Strategy & Operations jobs at Amazon in Thailand, Bangkok

As an engineer, you'll develop scalable, flexible and widely-used services to manage trust on the Alexa Services. You'll work closely with senior and principal engineers, data scientist and security experts to develop robust solutions.Key job responsibilities
In this role, you will take a pragmatic and iterative approach to building software: you will simplify and get things done while experimenting on rapid iterations on the new concepts. You will need to be a focused and thoughtful leader of your team who works effectively with external and internal partners.A day in the lifeDesign and develop micro-services to create new core software services.Build service architectures that have rock solid availability and performance.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
Responsibilities:
* Supervise contractors who perform servicing or preventive maintenance
* Perform limited maintenance tasks to include: filter changes, battery system PMs, and Rack PDU & Rack ATS replacements
* Perform root cause analysis for operational issues
* Troubleshoot facility and rack level events
* Ensure all personnel on-site follow safety protocols
* Work on-call and a rotating schedule as needed
* Take daily operational readings and provide metrics reporting to senior engineers
* Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritizationAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Associates Degree or Technical Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Fluent in English language, both written and spoken
- 2+ working in a Data Center or Mission Critical Environment

- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- 4+ years of Data Center Operation Experience
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- 2+ with Microsoft Excel, Word, and Outlook

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing

Key job responsibilities
* Oversee all aspects of the data center's critical physical infrastructure. Ensure that all work performed within the space is done to high quality and without impact to internal/external customers.
* Manage teams of 24x7 engineering technicians to support and operate data center facilities.
* Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
* Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
* Effectively and efficiently manage the operations budget and expenditures
* Routinely operate as the afterhours on-call Data Center Facility Manager for the data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)

* Experience in facilities and/or construction management, demonstrating progressive responsibility and growth within the facilities/construction industry.
* Have strong facilities management experience.
* Ability to conduct financial business case analysis / translate information into useful formats and draw conclusions
* Experience building and manage budgets.
* Familiarity with business process documentation and improvement
* Ability to lead negotiations, and manage high level meetings and discussions.
* Proven track record of taking ownership and successfully delivering results in a fast-paced, dynamic environment.
* Excellent listening, verbal, written, and skills.

* Strong verbal and written communication skills.
* Strong organizational skills.
* High attention to detail including precise and effective customer communications and proven ability to manage multiple, competing priorities simultaneously.

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.A significant portion of the position focuses on developing and improving automated operational responses, including telemetry monitoring and flight data analysis. The engineer will be responsible for creating and reviewing new scripted operations procedures, enhancing existing automated sequences, and formulating responses to novel scenarios that arise. This work requires close collaboration with GNC and Propulsion design engineers (both hardware and software) to ensure all solutions align with established safety and operational parameters.Professional growth opportunities include potential cross-training in other GNC disciplines, such as attitude determination and control, and supporting the GNC's Flight Dynamics Operations team. This expansion of responsibilities helps ensure comprehensive understanding and support of constellation operations.Given that automated constellation operations run continuously throughout the year, this position requires flexibility in work scheduling. Initially, the role may involve standard working hours with rotating 24/7 on-call responsibilities. As the team expands, the schedule will evolve to cover morning, night, and day shifts across all days of the week, distributed among a team of operators. This scheduling structure ensures continuous coverage and support for the constellation's operational needs.
Key job responsibilities
Operations Engineering
- Serve as primary operational liaison between Propulsion Design Engineering and Kuiper flight operations stakeholders
- Execute defined propulsion operational responses
- Monitor and assess propulsion system health across the constellation
- Support investigation and troubleshooting of in-flight anomalies
- Escalate to responsible engineers for scenarios where existing automation or runbooks do not apply
- Document operational instructions and procedures for the benefit of other Propulsion operatorsAutomation & Software Development
- Develop and enhance operational procedures, both manual and automated
- Create and review scripted operations procedures (i.e. software development)
- Improve telemetry monitoring and flight data analysis capabilities
- Support continuous automation improvements for operational sequences
Risk Management & System Health
- Identify and assess operational risks- Apply and scale mechanisms to asses propulsion system health & maneuverability during all mission phases
- Contribute to improvements propulsion system concepts of operations (CONOPs)Schedule Availability Requirements
- Staff rotating shifts including early morning, late night, and weekends - on a rotating basis constrained by 40h shift assignments
- Respond to needs for 24/7 on-call support on a rotating basis

- 3+ years of industry work experience
- Experience working with version control systems
- Bachelor of Science degree (or equivalent skills/experience) in a relevant technical or engineering discipline (e.g. Mechanical engineering, Computer Science, Aerospace Engineering, Physics)
- Ability to work flexible shifts, including nights, weekends, and holidays
- Proficiency in at least one programming language (Python, or similar)
- Ability to work at computer workstations for extended periods
- Ability to respond to urgent on-call situations
- Experience with real-time system monitoring and anomaly response
- Demonstrated ability to execute technical procedures and follow operational protocols
- Experience with data analysis tools and software

- Experience with distributed systems at scale

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

-5+ years of experience with direct customer (internal or external) interaction with responsibilities in AI / ML / GenAI solutions design, architecture and implementation (AmazonQ, Bedrock, Sagemaker as a Product and Data Governance including Data quality and controls, etc.
-A minimum of 3 years working experience in ASEAN region, and ability to travel to customer locations in ASEAN as needed for pre-sales and delivery activities.
-Ability to think strategically about business, solutions and technical challenges.

-5+ years Technical experience preferred, knowledge of Data Technology stack of AWS and integration with Machine Learning and Generative AI
-Industry experience with key vertical markets such as Financial Sector, Telecom, and Retail.
-AWS Experience and Certifications, including implementation of cloud-based Data and Analytics solutions.
-Ability to understand and educate customers on cloud computing technologies and workload transition challenges.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
In this role, you will be responsible for the Operation and Maintenance of state of the art critical infrastructure facilities. Based in Thailand, Rayong city, you will be supporting design, implementation, commissioning of data center facilities primarily involving root cause analysis, change management, procedures creation and vendor management.In day today scale, you will be involved in
- Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA).
- Perform rack installs, rack decommissioning, and facility management.
- Provide operational readings and key performance indicators to make sure uptime is maintained
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Technical College Degree or Qualified Technical Diploma.
- Experience in mission critical environment with 5+ years of relevant work experience.
- An excellent understanding of the electrical and mechanical systems used in a data center, manufacturing or semiconductor environment, including but not limited to DRUPS, Transformers, Generators, Switchgear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units.

- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment.
- Proficient in technical verbal and written communication skills
- Data Center or facility experience is a plus advantage