Security Program Manager Data Center Physical Operations jobs at Amazon in South Africa, Cape Town

The position is responsible for the design, installation and integration of security systems equipment including, but not limited to, Access Control/Intrusion Detection and CCTV Surveillance systems.The ideal candidate for the role will be willing and able to work in all related disciplines, at all levels; from technology research to system design and layout, oversight of construction and implementation, as well as maintenance and upgrades over the life of the system. You will have an in-depth knowledge of security technology, be innovative, highly organized, and will have demonstrated the ability to deliver results on time and within budget.This includes:- Excellent project management skills are required with ability to work in a fast-paced environment. Candidates should have experience in prioritizing tasks effectively and working seamlessly across organizational boundaries.
- Securing the compliance of physical security project standards, project Scopes of Work, budgets and timelines.
- Designs, develops, and implements solutions for system installations, upgrades, repairs and change outs.
- Support security system equipment commissioning.
- Completing the final Test and Acceptance of security systems.
- Build and deploy training programs for all users of physical security systems.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
Key job responsibilities
• Designing, developing, and implementing solutions for system installations, upgrades, repairs and change-outs.
• Ensuring compliance with physical security project standards, project Scopes of Work, budgets and timelines.
• Managing the installation, operation and maintenance of regional and/or global physical security systems, with the ability to work in a fast-paced environment.
• Effective prioritization of tasks and seamless operation across organizational boundaries.
• Supporting security system equipment commissioning.
• Completing final Test and Acceptance of security systems.
• Execution and coordination of preventative maintenance and repairs to security system equipment.
• Building and deploying training programs for all users of physical security systems.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience as a Physical Security Program Manager for large and complex installation.
- experience in managing the operation of regional and/or global physical security systems.

- CPP, PSP , PMP or CISSP Certification.
- Certification in LenelS2 Access Control Systems.
- Extensive experience in corporate security and workplace safety.

The ideal candidate will look like this…- Brings a strong set of project & product management experience.- You will be intensely customer focused: you understand your customers’ challenges and are constantly looking for ways to solve them.Utility Computing (UC)
About the teamDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWSInclusive Team CultureWork/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Execute data sanitization procedures following established protocols- Document and track hardware movement through digital systems
- Maintain accurate records of decommissioned equipment
- Support safe handling and transportation of data center equipment (up to 18kg and participate in team lifts of 23+ kg)A day in the life
Throughout the day, they methodically dismantle server racks, following strict SOPs for handling sensitive customer data. This includes properly tagging components and documenting serial numbers. They coordinate with team members for heavy lifting requirements and ensure media sanitization protocols are followed within prescribed timeframes.About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

We are looking for Data Center Technicians to join our expanding Infrastructure Operations team. Data Center Technicians are the primary resolver and troubleshoot and solve a range of datacenter infrastructure issues including, but not limited to: hardware, fiber, networking, and related problems. You will be part of the Data Center Operations (DCO) team, overseeing the operation and maintenance of the IT infrastructure and hardware for data centers in AWS Cloud regions. You will become the primary resolver for your support team, and gain troubleshooting skills on different hardware and software cases. You will be able to troubleshoot and solve most infrastructure issues and engage other appropriate solutions groups on more complex problems to drive solutions.Key job responsibilities
- SAFETY - Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. Own the safety initiatives and projects to foster a strong safety culture.
DATA CENTER OPERATIONS (DCO)
This position involves:
- Diagnosing hardware and network problems followed by physical repairs
- Troubleshooting events within internal Service Level Agreements (SLAs) o Performing root cause analysis of equipment failures
- Manual handling and lifting of equipment may be required (weight limits in accordance with regulations)
A day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
- High school or equivalent diploma

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.This position also has a physical component requiring the ability to lift & rack equipment up to 20 kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines. This role involves covering 24x7 shift rotation.Key job responsibilities- Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs
- Effectively and efficiently manage the operations budget and expenditures
- Routinely operate as the afterhours on-call Data Centre Facility Manager for the data centres in the region. This will include responding to any issues within the data centres and managing the investigation, mitigation, and recovery of the issue(s)About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS- Advanced electrical or mechanical certifications (Bachelor's degree or higher in a relevant engineering discipline is also acceptable)
- 5+ years of experience working in data centers with an emphasis on building and equipment operation
- 3+ years of experience in a management position with 5 or more direct reports

Key job responsibilities
- Delivery of high-quality, scalable software on-time and on-budget.- Be deeply involved with engineers to architect and develop the best technical designs and approaches.- Build operational excellence to reduce lead times and maintain the operations of critical services.- Clearly communicate technical decisions and progress to both technical and non-technical audiences.- Translate business, functional, and technical requirements into detailed project plans.A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of engineering team management experience and 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams and experience delivering products against plan in a fast-paced, multi-disciplined, distributed-responsibility and often ambiguous environment
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

As an SDM in the EC2 Core Console team, you will lead a group of skilled engineers working on both front-end and back-end development. You'll collaborate closely with Product Managers, UX designers, researchers, and data scientists to evolve and expand our console capabilities. Your role will be pivotal in shaping the future of how customers interact with and manage their EC2 and related resources.Why it matters:
Utility Computing (UC)Key job responsibilities
* Lead and mentor a team of software engineers, fostering their growth and driving technical excellence
* Collaborate with cross-functional teams to define and execute on the product roadmap
* Drive data-informed decisions to continuously improve the console experience
* Ensure the scalability, reliability, and performance of the EC2 Core Consoles
* Champion best practices in software development, including code quality, testing, and operational excellence
* Represent the team in interactions with senior leadership and key stakeholders
* Balance short-term deliverables with long-term strategic goals
* Innovate on behalf of customers by leveraging high value technologies, including Generative AI and other emerging tools
* Continuously seek ways to simplify complex tasks and improve user productivity within the EC2 ConsolesAbout the teamDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWSInclusive Team CultureWork/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 2+ years of engineering team management experience
- 5+ years of engineering experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers