Technical Account Manager jobs at Amazon in New Zealand, Auckland

Key job responsibilities
- Analyze user challenges and compose a solution with clear software and UX design actions- Write automated UI tests- Follow best practices for user experience and insist on high standards
- Contribute to estimation and planning of work
- Mentor and educate other engineers on best practices for UX design and front-end infrastructure

- 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 5+ years of front-end developer creating prototypes or wire-frames for enterprise web applications or workflows experience
- Experience developing with MVC/MVM frameworks (e.g. React.JS, AngularJS, Vue)

- Knowledge of web services technologies such as SOAP, HTTP, WSDL, XSD, and REST
- Experience in a broad range of software design approaches and common UX patterns.
- Knowledge of security technology and concepts (Authentication, Authorization, Single sign-on, Cryptography, etc.)
- Experience in defining experiments and analyzing metrics to inform design/UX optimization efforts

Key job responsibilities
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise- 40 working hours per weekThis role is based in New Zealand AucklandThe estimated base pay band for this role is from: NZD 109,000 to NZD 182,000. Total compensation: 195,000 NZD+
As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customer's adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree

Key job responsibilities
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
- 40 working hours per week
- This role is based in New Zealand Auckland
- The estimated base pay band for this role is from: NZD 109,000 to NZD 182,000. Total compensation: 195,000 NZD+As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customer's adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree

Key job responsibilities
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity- Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
- Consult with a range of partners from developers through to C-suite executives- With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service disruptions, metrics, detailed prelaunch planning
- Being part of a wider Enterprise Support team you’ll provide post-sales, consultative expertise
As we continue to rapidly expand in NZ, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customer's adoption and use of AWS services.Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning as well as ongoing operational issues.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree

Key job responsibilities
Every day brings new and exciting challenges on the job while you:Ensure AWS environments remain operationally healthy whilst reducing cost and complexityConsult with a range of partners from developers through to C-suite executivesProvide detailed reviews of service disruptions, metrics, detailed prelaunch planningBeing part of a wider Enterprise Support team you’ll provide post-sales, consultative expertiseAs we continue to expand in AUS, you’ll have plenty of opportunities to develop your technical, consulting and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.A day in the life
Our Technical Account Managers engage rising startups building their business from scratch, through to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, projects, launch planning as well as stabilisation and operational issues. Watch a short video about life as a Technical Account Manager here https://bit.ly/2AivWrMAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities• Create and implement changes on the network.
• Work closely with our automation teams in defining the tools that allow us to scale at higher volume.
• Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
• Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
• Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.
• Drive and support innovation from Top of Rack to the Network Border and everything in between.
• Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
• Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
• Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
• Deliver simple, sustainable and repeatable solutions and processes.
• Collaborate with highest tier escalation engineers/resolvers.
• Create and review documentation and process regarding network implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.
A day in the life
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s degree in Electrical/Electronic Engineering, Physics or Computer Engineering, Or equivalent
- 5+ years of hands-on experience on high speed communication system or components
- 4+ years of experience with transceivers module development and their industry standard (IEEE, MSA, CMIS)
- 2+ years of experience working with transceivers module vendors and component suppliers
- 2+ years of experience developing test scripts for transceivers module validation and characterization.

- PhD or Masters preferred - Expertise in hardware and systems design and development.
- Expertise in debugging and troubleshooting transceiver or link issues
- Experience working with ODM and CM suppliers of transceiver modules.
- Significant experience in the transceiver development lifecycle.
- Proven track record of innovating or inventing transceiver solutions.
- Meets/exceeds Amazon’s leadership principles requirements for this roles.

Join AWS as we invest NZ$7.5 billion in New Zealand over the next 15 years. As an Associate TAM you will provide operational guidance to New Zealand's largest and fastest growing customers and help them achieve the greatest value from AWS.You will work with some of the best and brightest, while developing your skills and furthering your career within one of the most innovative and progressive technology companies.As we continue our rapid expansion in NZ, you’ll have plenty of opportunities to grow across technical, consulting and leadership skills. You’ll work with talented cloud technologists and expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and gain AWS certifications.Key job responsibilities
- Champion and advocate for customer requirements within AWS (e.g. feature request).- Learn on the job to become an expert in AWS by deepening your skills in cloud computing through certification and training.A day in the life
As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of technical engineering experience
- Experience with operational parameters and troubleshooting for two (2) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree