Technical Account Manager Es - Si Nice jobs at Amazon in Mexico, Mexico City

Key Responsibilities:- Lead the execution and completion of all key projects, ensuring high standards of quality and timeliness. Drive the architecture, design, implementation, and operational support of critical tools and services that align with our mission. Evaluate complex business and technical requirements, communicating inherent risks and solutions to both technical and non-technical stakeholders.Qualifications:
- Excellent communication and leadership skills.
- Experience in managing large-scale technical projects from concept to delivery.Key job responsibilities
- Risk Assessment: Evaluate complex business and technical requirements, communicating inherent risks and solutions to both technical and non-technical stakeholders.- Standards and Processes: Establish high standards for processes and execution in all projects to ensure quality and efficiency.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilities:
- Be responsible for manual and automated testing of features across various platforms including web and mobile.
- Own the planning, development and execution of test plans and test cases.
- Review user interfaces for conformity and functionality.
- Help develop, improve, and employ testing strategies and techniques.
- Find, isolate, document, regress, and track bugs through resolution.
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process.
- Work with Software Development Engineers (SDE) to understand the overall technical architecture and how each feature is implemented.

- 4+ years of quality assurance engineering experience
- Experience in automation testing
- Experience in manual testing
- Experience as QA lead on medium to large sized projects

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality

The position requires an individual who can work autonomously in a fast paced, demanding and often ambiguous environment. Additionally, since this position involves working with multiple stakeholders around the world in a fast-growing opportunity, we need someone with strong stakeholder management capabilities and ownership with great bias for action in getting things done themselves. In this role, you will be a true entrepreneur and manage all aspects of your business on a daily basis.Key job responsibilities
• You will be responsible for identifying and building relationships with key decision-makers within internal stakeholders and cross- functional teams to create and present compelling Amazon solutions that meet and exceed customer requirements.
• Assist internal partners to drive change, remove roadblocks and close business.
• In charge of designing and executing scalable methodologies to improve business metrics
• Act as Subject Matter Expert (SME) for our global inventory transfer products, helping internal stakeholders to develop requirements and build products that enable incremental selection for international customers.
• Advocating for supplier experience improvements through scalable solutions.
• Test new product launches and provide flexible solutions capable of scaling across various business models/supply chain arcs, and country regulatory regimes.
• Own the P&L for multiple categories, hitting top and bottom line targets
• Lead a cross-functional team, including Marketing, In-Stock, Vendor Managers, Operations and Amazon Advertising, to drive superior program results.
•Continuously audit to improve the customer experience and business performance
Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship & Career Growth

- Knowledge of Microsoft Access or SQL
- 7+ years of account management, project or program management or buying experience
- Experience using data to influence business decisions
- Experience driving internal cross-team collaboration
- Bachelor's degree, or certificate of completion of studies required and at least 8+ years of professional background.
- Fluent in both, English and Spanish

As a DEP SDM, you will manage a team of very talented software engineers who are working on defining the vision for our payment products in emerging markets and delivering exciting initiatives. You will regularly interact with executive leadership and other tech teams as you design and deliver state of the art technology to evolve our products. You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains.To accomplish this, you will be expected to have an established background in technology, excellent project and people management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You are somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful.Key job responsibilities- Make high judgment decisions on how to accomplish and prioritize among new features, operational efficiency improvements, software resiliency and reliability initiatives
- Manage Project execution and delivery
Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship& Career Growth

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

The Role
Key job responsibilities
Position OverviewCore Responsibilities
• Lead and develop a team of Central Flow Area Managers and Flow Leads in a 24/7 operational environment
• Create and execute labor and capacity plans to meet delivery targets
• Analyze daily quality and speed metrics to develop strategic action plans
• Present operational recommendations to senior leadership across multiple Fulfillment Centers
• Implement best practices across all Fulfillment Centers through benchmarking and standardization
• Train new managers on flow operations and standard settings
• Drive continuous improvement through data-driven solutionsA day in the lifeACES MX Vision
ACES MX Mission

- Bachelor's degree
- 5+ years in a similar process development role, ideally in fast-paced industrial, logistics or production/manufacturing environment
- English and Spanish fluency (written and verbal) • Experience in capacity and labor planning within operations
- Strong analytical and mathematical capabilities
- Proven track record in stakeholder management
- Experience leading teams in fast-paced environments
- Expertise in operational flow management
- Data analysis and problem-solving skills

- 1+ years of performance metrics, process improvement or lean techniques experience

Key job responsibilities
In this role, you will need to be technically capable and credible in your own right as well as effective in shaping the customer-facing and technical skills of your team. In addition to technical knowledge and leadership experience it is important to have a solid understanding of the Startup journey. We are looking for technical builders who love the idea of working with early-stage startups to help them as they grow. In this role, you’ll work directly with a variety of interesting customers and help them make the best (and sometimes the most pragmatic) technical decisions along the way. You’ll have a chance to build enduring relationships with these companies and establish yourself as a trusted advisor. You will also have a solid understanding of the unique challenges startups face and how technology can empower their businesses.
A day in the life
Hire, on-board, train, and develop new Solutions Architects

- 5+ years of management of technical, enterprise customer facing resources or equivalent experience
- 5+ years of infrastructure architecture, database architecture and networking experience
- Bachelor's degree
- Experience architecting/operating solutions built on any cloud service provider like Azure, AWS, GCP, OCI, etc.

- Experience architecting, migrating, transforming or modernizing customer requirements to the cloud

As a DEP SDM, you will manage a team of very talented software engineers who are working on defining the vision for our payment products in emerging markets and delivering exciting initiatives. You will regularly interact with executive leadership and other tech teams as you design and deliver state of the art technology to evolve our products. You’ll work in a fast paced environment and will be required to lead not only at the strategic level, but also tactically day-to-day by diving deeply into business and technical domains.To accomplish this, you will be expected to have an established background in technology, excellent project and people management skills, great communication skills, and a motivation to achieve results in a fast paced environment. You are somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building good software as well as making that software achieve its operational goals. Experience with building and operating web-based applications and/or web services-based applications, especially at massive scale, will be very applicable and helpful.Key job responsibilities- Make high judgment decisions on how to accomplish and prioritize among new features, operational efficiency improvements, software resiliency and reliability initiatives
- Manage Project execution and delivery
Work Life BalanceWe believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.Mentorship& Career Growth

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers