Support Assoc Ii Services jobs at Amazon in Mexico, Mexico City
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Mexico
Mexico City
45 jobs found
03.09.2024
A
Amazon Support Assoc II Services Mexico, Mexico City
DESCRIPTIONAbout The RoleAs an IT Support Assoc II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage...
You will be primarily responsible for solving customer’s cases through a variety of contact channels (telephone, email, and web/live chat), applying advanced troubleshooting techniques to provide tailored solutions and working...
DESCRIPTIONAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as...
Operate the Managed Service platform and collaborate with internal service teams to meet our customers' individual needs for their infrastructure and application deployments. Drive customer communication during critical events, troubleshoot...
Research, resolve, and respond to inquiries received via web chat, telephone calls, email, ticketing system, all in a timely manner, in accordance with organizational standards. Diagnose and troubleshoots end user...
DESCRIPTIONThe KIX Support Engineering team provides Tier 2&3 services production support and is also responsible for providing multifaceted services to the Kindle digital product family of development teams and working...
Provide support to resolve inquiries from Enterprise customers regarding AWS service or Cloud. Complete analysis and present periodic reviews of operational performance to customer. Provide detailed reviews of service disruptions,...
DESCRIPTIONAbout The RoleAs an IT Support Assoc II, you will use your technical knowledge and specialized skills to support, build, implement, and improve technology solutions. You are able to manage...
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