Support Assoc Ii Services jobs at Amazon in Mexico, Mexico City

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services
- Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
About AWS:
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 8+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
- 5+ years of experience hosting and deploying GenAI/ML solutions (e.g., for data pre-processing, training, deep learning, fine tuning, and inferences) or/and Data Science Experience
- 8+ years of coding, data querying languages (e.g. SQL), scripting languages (e.g. Python)

Key job responsibilities
- Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
- Work in an environment requiring provided ear protectionA day in the life
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- High school or equivalent diploma
- Technical (Military/Trade School) training or 1+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical) 1+ years of electrical or mechanical experience
- 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)

- 2+ years of data center engineering experience

In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Shared Delivery Teams (SDT), you’ll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a Sr. PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge within the organization, through mentoring, training, creation of reusable artifacts and process improvements.
Key job responsibilities
As an experienced technology professional, you will be responsible for:
• Designing complex, scalable, and secure AWS solutions to deliver customer business outcomes (CBOs)
• Providing technical guidance and best practices during pre-sales and implementation phases
• Collaborating with Account Managers and Shared Delivery Teams to ensure proposed solutions are realistic and achievable
• Acting as a trusted advisor to customers on industry trends and emerging technologies
• Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
This is a customer facing role. You will be required to travel to client locations and deliver professional services when needed.
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of experience in cloud architecture, designing and implementing cloud solutions
- 5+ years of experience in enterprise architecture, design and technical domain
- Experience in external or internal customer facing, complex and large scale project management
- Experience in consulting/service sales, business development and technical Pre-sales experience
- Bachelor's degree, or experience as technical specialist in design and architecture

- Deep understanding of AWS services across compute, storage, networking, security, databases, machine learning, and serverless technologies
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

Possessing a deep understanding of AWS products and services, as a Senior Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.Key job responsibilities
As an experienced technology professional, you will be responsible for:- Deliver on-site technical assessments with partners and customers. This includes participating in pre-sales visits, understanding customer requirements, creating packaged Data & Analytics service offerings.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of experience in cloud architecture and implementation, preferably with AWS
- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 5+ Experience delivering cloud projects or cloud based solutions
- Able to communicate effectively in English, within technical and business settings
- Bachelor's degree in Business, Computer Science, or related field

- 5+ years of external or internal customer facing, complex and large scale project management experience
- Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

Key job responsibilities- Construct resilient and scalable data pipelines using SQL/PySpark/Airflow to effectively ingest, process, and transform substantial data volumes from diverse sources into a structured format, ensuring data quality and integrity.
- Devise and implement an efficient, scalable data warehousing solution on AWS, utilizing appropriate NoSQL/SQL storage and database technologies for both structured and unstructured data.
- Automate ETL/ELT processes to streamline data integration from diverse sources, enhancing the platform's reliability and efficiency.- Enable advanced analytics and machine learning capabilities within the platform, extracting predictive and prescriptive insights through tools like EMR/SageMaker Notebooks.
- Implement robust security measures and ensure data compliance with internal requirements, industry standards, and regulations to safeguard sensitive information.
- Collaborate closely with data scientists and business intelligence engineers to comprehend their requirements and work together on data-related projects.
- Generate comprehensive technical documentation covering the platform's architecture, data models, and APIs, promoting knowledge sharing and ease of maintainability.A day in the life
As a machine learning engineer, you will collaborate with scientists and data engineers on developing and evaluating machine learning models using large datasets to improve the customer experience through better recommendations. You will own scaling up successful prototypes and implementing a reliable automated production workflow for the model.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Possessing a deep understanding of AWS products and services, as a Data Architect you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of experience in cloud architecture and implementation, preferably with AWS
- 3+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 3+ Experience delivering cloud projects or cloud based solutions
- Able to communicate effectively in English, within technical and business settings.
- Bachelor's degree in Business, Computer Science, or related field.

- 3+ years of external or internal customer facing, complex and large scale project management experience
- Proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- Experience with automation and scripting (e.g., Terraform, Python)
- Expertise in performance optimization and cost management for cloud environments
- Ability to manage multiple projects and priorities in a fast-paced environment
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred

Key job responsibilities
* Collaborate with experienced cross-disciplinary Amazonians to develop, design, and bring to market innovative devices and services
* Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry
* Create solutions to run predictions on distributed systems with exposure to cutting edge technologies at incredible scale and speed
* Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use

- 3+ years of professional software development experience.
- 3+ years of design or architecture (design patterns, reliability and scaling) of new and existing systems experience.
- Experience programming with at least one modern software programming language (Java, Python, C++)
- English fluency

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent