Engagement Manager Apj-delivery-japn jobs at Amazon in Japan, Tokyo

Key job responsibilities
・モブプログラミングのコーチング
・アジャイルソフトウェア開発の支援、アジャイルコーチング
・Infrastructure as Code(IaC)、CI/CDを含む DevOpsの実践お客様の成功のために複数の Professional Services のメンバーやAWS パートナーのメンバー、そして、グローバルの Professional Services を含む社内の多くの AWS チームや AWS パートナーと連携し、価値提供にまい進することで技術者としての成長もできます。Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- プロダクトバックログ作りからサービスイン・その後の継続的な改善までリードした経験
- ペアプロやモブプログラミングにおいて自身のナビゲーションでチーム開発を成功に導いた経験
- 大規模なマイクロサービス環境における改善、構築の経験
- 未経験の技術領域に対してキャッチアップしブログやイベント等でアウトプットする意欲のある方
- 非エンジニアのメンバーやお客様に対して、必要な技術を導入するための説明責任を果たした経験

* 7+ years Project/Program Management experience leading and delivering enterprise-level IT engagements in IT Professional Services or consulting organization supporting Fortune 500 customers.
* 3+ years Program Management /Engagement Management experience leading other project managers to deliver a program with multiple and concurrent projects
* 2+ years experience leading multiple Waterfall or Agile teams (e.g. Scrum Masters, Product Owners) concurrently and/or at scale
* Understands the value proposition of the public cloud and has delivered cloud engagements (IaaS, PaaS, SaaS)
* Evidence of on-going education through certifications and training

* At least one active project management certification (e.g., APM, CSM, PMI-ACP, PRINCE2)
* AWS experience and certification(s)
* Managed technical projects consisting of 8 or more people totaling over $1,000,000 budget
* Managed engagements using both Waterfall and Agile/Iterative methodologies
* Presented to C-level executives (CIO, CEO, CTO, CISO, etc.) as well as to technical subject matter experts
* Worked with a CRM tool for project management (i.e. Salesforce)
* Actively support and foster a culture of inclusion.

As an Applied Scientist, your role is pivotal in leveraging advanced Artificial Intelligence (AI) and Machine Learning (ML) techniques to address customer issues at scale. You'll develop innovative solutions that summarize and detect issues, organize them using taxonomy, and pinpoint root causes within Amazon systems. Your expertise will drive the identification of responsible stakeholders and enable swift resolution. Utilizing the latest techniques, you will build an AI ecosystem that can efficiently comb over our billions of customer interactions (using a combination of media). As a part of this role, you will collaborate with a large team of experts in the field and move the state of defect elimination research forward. You should have a knack for leveraging AI to translate complex data insights into actionable strategies and can communicate these effectively to both technical and non-technical audiences.Key job responsibilities
- Develop ML/GenAI-powered solutions for automating defect elimination workflows
- Implement scalable and efficient scientific solutions in production environments
- Design and implement robust metrics to evaluate the effectiveness of ML/AI models
- Perform statistical analyses and statistical tests, including hypothesis testing and A/B testing
- Recognize and adopt best practices in reporting and analysis: data integrity, test design, analysis, validation, and documentationA day in the life
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan

- Master's degree in computer science, machine learning, statistics, mathematics or equivalent quantitative field
- 3+ years of building deep learning or machine learning models for business application experience
- Deep knowledge in one or more areas of machine learning or deep learning
- Experience programming in Java, Python or related language

AWS Support provides global technical support to a wide range of external customers as they build mission-critical applications on top of AWS services. As a senior member of the AWS Support Leadership team, you will be at the forefront of this transformational technology assisting a global list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications.About the RoleAs a Senior Operations Manager, you will inspire and lead managers to provide leadership & management across our support organization. You have a passion for cloud technology and operational excellence, and provide our customers with an exceptional experience in their time of need with highly technical and customer focused service. You have people management skills and demonstrate an ability to deliver through others. You will be able to effectively engage with all levels of the organization globally to deliver key outcomes for the business.Responsibilities