Systems Development Manager Esc Managed Operations jobs at Amazon in Ireland, Dublin

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.This role is a night shift position, and will maintain a schedule of Monday through Friday, 8pm-5am. This role will also periodically have on-call manager responsibilities that will exist outside of standard working hours.Key job responsibilities
The successful candidate will be operationally responsible for a Data Center. Some high-level responsibilities include:
- Prioritize and assign trouble tickets to data center technicians and operators
- Recruit and train data technicians to ensure appropriate staffing levels
- Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
- Fast learn or act as the subject matter expert across all aspects in data center operations
- Ensure all operational KPIs and metrics are being measured and met- Manage Large Scale Events (outages) and act as the call leader
- Manage and improve the work-flows and through-put for data centers operations
- Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs
- Maintain the on-call schedule coordinating absence and vacations
*Diverse Experiences*
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.*Work/Life Balance*
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.*Inclusive Team Culture*
*Mentorship and Career Growth*
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- A Bachelor's degree or 4+ years of professional or military experience in an IT related field.
- 2+ years of experience managing people in a technical environment.
- 2+ years of experience with Networking, or Computer hardware.

- In-depth knowledge of Linux systems administration, Networking and knowledge of cabling best practices
- In-depth hardware architectures knowledge and troubleshooting experience
- Experience with system management tools and client/server environments
- Technical writing experience and prior project management experience

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).A day in the life
You will be required to occasionally participate in an “on-call” rotations to resolve incidents occurring out-of-hours.Eligibility requirement
* Fluency in written and spoken English is required.
* Employees must be resident in the EU to operate the AWS European Sovereign Cloud.
*Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* This role requires you to be a national of an EU member state
* Bachelor's degree in computer science (or related IT discipline) or equivalent industry experience
* Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to effectively troubleshoot and optimize system performance and reliability.

* Able to execute standard operating procedures and following operational best
* Knowledge or experience operating service in AWS or other cloud systems or services
* Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
* Knowledge or experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC.
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).A day in the life
You will be required to occasionally participate in an “on-call” rotations to resolve incidents occurring out-of-hours.Eligibility requirement
* Fluency in written and spoken English is required.
* Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- This role requires you to be a national of an EU member state
- Bachelor's degree in computer science (or related IT discipline) or equivalent industry experience
- Knowledge or experience in scripting (Bash, Python, or Ruby) or software development (Java, TypeScript, or similar), coupled with Linux and networking fundamentals to effectively troubleshoot and optimize system performance and reliability.

- Able to execute standard operating procedures and following operational best practices
- Knowledge or experience operating service in AWS or other cloud systems or services
- Knowledge or experience operating 24x7 high-availability, distributed software applications, performance tuning software applications and optimizing fleet utilization and monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar)
- Knowledge or experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
Eligibility Requirement
* Fluency in written and spoken English is required.
* Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.
A day in the life
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* This role requires you to be a national of an EU member state
* Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems
* Experience scripting processes in a language such as Bash, Python, or Ruby
* Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
* Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

* Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
* Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
* Experience supporting service in AWS or other cloud systems or services
* Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
* Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Identify all planning permissions and permits associated with the design, construction, and operation of datacenters in existing and new jurisdictions and prepare permitting strategy for new sites.
- Coordinate between internal and external project development teams to develop a permitting plan and manage the execution of that plan, ensuring all partner teams are performing required actions at the appropriate time.
- Engage and partner with Authorities having Jurisdictions (AHJs) to identify opportunities to expedite permitting timelines.
- Be responsible for introducing new projects to the local jurisdiction and participating in any local meetings and hearings relating to these projects
- Identify, assess, and mitigate risks to the permitting process or permitting timelines
- Supporting the Design Manager, engage and manage the work of permitting consultants and specialists.
- Manage active condition discharge and communicate active & passive permit conditions to operations at handover.
- Complete after-action reviews and identify opportunities for process improvement.A day in the life
As a Town/Urban Planner - Permit Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers delivering capacity projects across the Europe, Middle East & Africa geography.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelors degree in Town/ Urban Planning or relevant experience;
- Project or program management experience;
- Technical knowledge and experience of the legal and regulatory requirements for projects at all stages of the permitting process;
- Experience of working on and master planning major site development mission critical industrial or data centre projects.

These additional qualifications and experience will help the candidate be successful in the role:
- Project Management Certification;
- Vendor and consultant management skills;
- Proficient in one European language;
- Excellent communication skills, attention to detail, and high quality standards.

As an Architect CSA Design Manager at AWS, you will lead designs for AWS DCs in our Europe, Middle East & Africa (EMEA) geography and impact other projects around the world. As a DC CSA Design Manager, you will be part of a highly creative and efficient design team comprised of Architects, Engineers, and Designers tasked with solving problems and challenging the status quo. As a subject matter expert, you will have a direct impact on the design of prototypical DC facilities, provide technical guidance, solve large scale implementation issues, and be responsible for CSA design requirements.
Key job responsibilities
• Develop & maintain Architectural Basis of Design, prototype design, and template specifications
• CSA Design lead on Data Centre projects with the following duties:
o Prepare conceptual site master plan designs based on information available from the due diligence site assessments
o Establish capital project design budgets for existing region and new region deployment.o Develop design and permitting schedule for the project based on AWS standard design periods and local permitting requirementso Working in partnership with AWS Engineering leads to schedule project engineering resources and Create, review and release RFPs for engagement of external design vendor, including review bids and make recommendations
• As CSA Design lead on Data Centre projects will Manage our external design consultants through the design and construction process ensuring high standards of deliverables complete on schedule.
o Co-ordinate and manage the input of internal structural, architectural and civil engineers during design and at design deliverable review
o Co-ordinate and manage the input of permitting lead
o Coordinate with internal and external Mechanical, Electrical, Controls, Fire and Cabling design engineers;o Creating and tracking metrics related to cost, quality and duration of designo Create/maintain project documentation before, during, and after construction;About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s degree in Architecture
- Chartered Architect in Ireland or equivalent overseas accreditation
- Experience in architectural design for industrial, warehouse, or commercial projects
- Experience in building permitting and fire permitting either by inputting by discipline or leading
- Ability to develop new design concepts and problem solving through exploration, design, testing and deployment

• You enjoy working in a collaborative, inclusive environment where team members support each other toward a shared goal.• You are customer-obsessed, eager to work on a service that directly and indirectly impacts millions of users.• You are passionate about solving real-world customer problems.• Your curiosity drives you to learn and take on new challenges.• You want to have fun and surround yourself with highly talented engineers who tackle complex problems while maintaining a strong work-life balance.About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Key job responsibilities- Documentation – Develop and review documentation related to telecom network implementation, deployments, recurring issues, standard operating procedures, and knowledge transfer materials.

- 4+ years of major internet routing protocols experience.
- 4+ years of working in a Linux/Unix environment experience.
- Bachelor's degree or 5+ years of relevant experience in a large scale environment.
- 4+ years hands-on experience in a telecom network design, focused in SIP protocol, VoIP technologies and telecom network operations.

- 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience.
- Hands-on experience (4+ years) with open-source VoIP systems like Asterisk, FreeSWITCH, Kamailio, SIPp, SER, etc.