Cloud Support Associate Korean Speaker jobs at Amazon in Ireland, Dublin

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.AWS Global Services
Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Extensive experience in large-scale software development with proficiency in multiple programming languages (e.g., Java, Python, C++, JavaScript).
- Proven track record in designing and building highly available, resilient, large-scale distributed systems.
- Strong background in software engineering best practices, including code reviews, source control, testing, deployment, and release management.
- Experience with Agile methodologies, DevOps practices, and leading innovation initiatives across teams or customers.

Key job responsibilities- Work with engineering and the data warehouse to enable the appropriate capture and storage of key data points
- Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format
- Participate in strategic & tactical planning discussions

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience writing complex SQL queries
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field

- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience with forecasting and statistical analysis
- Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Identify all planning permissions and permits associated with the design, construction, and operation of datacenters in existing and new jurisdictions and prepare permitting strategy for new sites.
- Coordinate between internal and external project development teams to develop a permitting plan and manage the execution of that plan, ensuring all partner teams are performing required actions at the appropriate time.
- Engage and partner with Authorities having Jurisdictions (AHJs) to identify opportunities to expedite permitting timelines.
- Be responsible for introducing new projects to the local jurisdiction and participating in any local meetings and hearings relating to these projects
- Identify, assess, and mitigate risks to the permitting process or permitting timelines
- Supporting the Design Manager, engage and manage the work of permitting consultants and specialists.
- Manage active condition discharge and communicate active & passive permit conditions to operations at handover.
- Complete after-action reviews and identify opportunities for process improvement.A day in the life
As a Town/Urban Planner - Permit Manager you will be part of a global engineering leadership team, comprised of highly effective Architects, Structural, Civil, Mechanical, Electrical, and Control Engineers delivering capacity projects across the Europe, Middle East & Africa geography.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelors degree in Town/ Urban Planning or relevant experience;
- Project or program management experience;
- Technical knowledge and experience of the legal and regulatory requirements for projects at all stages of the permitting process;
- Experience of working on and master planning major site development mission critical industrial or data centre projects.

These additional qualifications and experience will help the candidate be successful in the role:
- Project Management Certification;
- Vendor and consultant management skills;
- Proficient in one European language;
- Excellent communication skills, attention to detail, and high quality standards.

Key job responsibilities
* You’ll build solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service disruptions, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloudAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Experience in technical engineering

At AWS, we are hiring a Communications Security (COMSEC) Custodian/Officer to help manage and continue to develop the COMSEC Program. This will entail managing/dealing with multiple mission partners and COMSEC accounts found around the United States. It will also require continuous engagement with mission partners and vendors as we continue to scale the program to meet customer needs and requirements.This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.Key job responsibilities
- Establish and maintain all COMSEC accounts regionally, to include on-site troubleshooting, network deployment, regular keying and inventorying of devices, and administrative tasks associated with account compliance.- Appoint and train partner teams to support ad-hoc requirements.- Update AWS policy doctrine to ensure compliance with overarching customer requirements.- Vigorously audit individual accounts.
- Reviewing proposed new programs requiring COMSEC to ensure the security of the program.
- Serve as a COMSEC subject matter experts on Government inter-agency working groups, committees, and task forces.- Provide support and oversight over multiple COMSEC accounts and subaccounts across multiple sites.
- Develop and update operating procedures based on site, equipment and mission partners.
- Develop and update Emergency Action Plans (EAP) based on site, equipment and mission partners.
- Conduct semi-annual COMSEC training and EAP training per site for all AWS custodians.
- Perform all necessary backups, system upgrades, reconciliations, and inventories of COMSEC material.
- Support the semi-annual COMSEC training of all COMSEC custodians.
- Support the semi-annual EAP training of all COMSEC custodians.
- Maintain all COMSEC account and subaccount file plans as instructed per mission partner.
- Use and maintain common fill devices (KIK, SKL, SDS).
- Prepare and ship COMSEC material as instructed by mission partner policies as needed

- 2+ years COMSEC experience as a Primary or Alternate COMSEC Custodian.
- Experience with various Type 1 Cryptographic devices, keys and loaders
- 5+ years of industry experience using Project Management principles
- Current, active US Government Security Clearance of Top Secret or above

- Developing and interpreting policies, procedures, and strategies governing the planning and delivery and execution of COMSEC programs.
- Experience in making recommendations for resolving COMSEC problems and requirements for multiple mission partners that utilize Type-1 encryptors to secure their networks.
- Providing technical advice, guidance, and recommendations to high level management officials and technical staff on critical COMSEC security issues.
- Experience in developing SOPs for all types of COMSEC actions. (E.g. Annual Rekey, Encryptor Upgrades, STE Use)
- Effective written and oral communication with multiple levels of leadership involving both business and technical sides of the business
- Experience with Amazon Web Services

ABOUT US
Amazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications. As a Cloud Support Engineer, you will act as the ‘Cloud Ambassador’ across all the cloud products, arming our customers with required tools & tactics to get the most out of their Product and Support investment.Every day will bring new and exciting challenges on the job while you:· Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs.
· Interact with leading engineers around the world.· Leverage your extensive customer support experience to provide feedback to internal AWS teams on how to improve our services.
· Drive customer communication during critical events.
· Drive projects that improve support-related processes and our customers’ technical support experience.
· Write tutorials, how-to videos, and other technical articles for the developer community.
· Work on critical, highly complex customer problems that may span multiple AWS services.· First and foremost this is a customer support role – in The Cloud.· Apart from working on a broad spectrum of technical issues, an AWS Support Engineer may also coach/mentor new hires, develop & present training, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
· Career development: We promote advancement opportunities across the organization to help you meet your career goals.
· Training: We have training programs to help you develop the skills required to be successful in your role.· Support engineers interested in travel have presented training or participated in focused summits across our sites or at specific AWS events.Key job responsibilities
Technical Profile list:
· Computing (Linux/Windows)
· Networking, Security
· Storage & Contents Delivery Network
· Deployment
. Developer & Mobile Services (Serverless, Web Mobile, IoT)
. Database, Analytics, Big DataA day in the life
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree in computer science or equivalent

Key job responsibilities
Support local users by installing, supporting and fixing issues on the IT infrastructure, end-user devices and applications
Manage tickets, providing both first and second-line support
Provide proactive maintenance to maximise the availability of all IT equipment
Implement projects and deliver innovations together with other IT Service colleaguesA day in the life

- Relevant experience of using hardware and software including Microsoft Office or Windows in an IT role
- Relevant experience working within an IT support environment or in IT asset management and purchasing
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership
- A valid driving license
- Advanced proficiency in local language, verbally and in writing

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- A degree in Computer Science or another technical field
- Experience in networking infrastructure
- Experience in improving existing processes and procedures
- Experience in developing clear and concise documentation