Associate Quality Services Device Tech Support jobs at Amazon in India

Key job responsibilities
As an SDE, you are responsible for setting a high bar throughout the software development and deployment lifecycle, including design, development, documentation, testing, and operations.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience building complex software systems that have been successfully delivered to customers
- Experience programming with at least one software programming language
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

· Walk job sites in uneven terrain
· Work at heights and from ladders
· Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
· Bend or twist the body into unusual positions while working
· Push or pull heavy objects into position
· Work in noisy environments
Ability to work non-standard hours including nights and weekends.This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility.Related Military Ratings/MOSs
- Navy: AD, AE, AT, CE, CM, EM, EMN, ET, ETN, FC, FT, MM, MMN, EN, STG, STS, UT
- Army:15D, 15F, 15X, 15Y, 21P, 21Q, 21R, 31L, 35N, 52C, 52D, 52F
- Marines:612, 613, 1141, 1142, 1161, 6073, 6322, 6323, 6324, 6326, 6332, 6333, 6336, 6337
- Air Force: 3E531, 3E631, 3E032, 3E131, 3E331, 3E431, 2M033, 3D136, 3D137, 3E031Key job responsibilities
- Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center
- Troubleshoot of facility and rack-level events within internal SLAs
- Perform limited maintenance tasks to including filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
- Provide support to Data Center Operations technicians
- Perform root cause analysis of equipment failures
- Ensure all safety procedures are adhered to while performing work
- Work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
- Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
- Utilize internal CMMS to manage building workflows and spare part inventory
- Supervise contractors who perform servicing or preventive maintenance
- Respond to off hour emergency calls per on call rotation for any one of the region’s sites
- Fully comply with all physical security procedures and policies
- Drive innovation while reducing operational costs in the facilities
- Manipulate small wires and objects
A day in the life
After an initial training period, you will support data center infrastructure operations on a shift schedule supporting our 24/7 staffing model. You will get information from your peer technicians who are ending shift, review the maintenance schedule for any tasks due that day, and then perform routine physical checks of our critical systems. After these rounds are complete, you and your shift partner will perform preventative maintenance, troubleshoot technical issues, take repair actions, and perform facility maintenance. You will also author technical procedures, work orders, and work on advanced qualifications and projects as your career progresses at AWS!
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of maintenance experience on mechanical or electrical equipment
- Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

- Associate’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
- Data Center Operations Experience or experience operating electrical or mechanical systems in a mission critical environment (i.e. military, telecom, etc.)
- Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling
- Experience with building management systems (BMS and EPMS control systems) and data collection/trending
- Operating engineering license(s) such as DC II, DC III, or equivalent, Electrical or mechanical Journeyman License, CFC license (Universal or minimum Type II), and/or NFPA 70E Cert

Key job responsibilities
In this role, you will:
1. Develop and maintain of key features of the system.
2. Work with team members to devise design approaches, prototype new technology and evaluate technical feasibility.
3. Work in an Agile/Scrum environment to deliver high quality software against tight schedules.
4. You will apply knowledge of technology options, technology platforms, and design techniques and approaches to design an integrated solution to address business requirements.5. You will interface with other engineers on the team for peer reviews and with a diverse set of customers (Program Managers, business stakeholders etc.) on understanding business objectives, gathering requirements and delivering solutions.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.Key job responsibilities
Execute test cases prepared for testing Software builds on the Kindle platform and Kindle software products.
• Perform test case execution and report bugs accurately
• Understand testing procedures and guidelines for new builds / releases.
• Perform regression and repetitive testing exercises to qualify builds without compromising on quality
• Use software tools for data capture on a daily basis
• Be comfortable with capturing results, communicating and escalating failures and providing individual status reportsA day in the life
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.About the team
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

- Knowledge of QA methodology and tools
- Knowledge of QA methodology and tools
- - - Graduate, preferably in a quantitative field of study with relevant exp of 0- 1 years· Familiarity using computer and software Experience using any gadgets or devices Good communication skills, detailed oriented and be a team player Capability to follow defined processes and adhere to policies

- Understanding about software testing · Ability to complete assigned tasks accurately and promptly

Key job responsibilities
In this role, you will:
1. Develop and maintain of key features of the system.
2. Work with team members to devise design approaches, prototype new technology and evaluate technical feasibility.
3. Work in an Agile/Scrum environment to deliver high quality software against tight schedules.
4. You will apply knowledge of technology options, technology platforms, and design techniques and approaches to design an integrated solution to address business requirements.5. You will interface with other engineers on the team for peer reviews and with a diverse set of customers (Program Managers, business stakeholders etc.) on understanding business objectives, gathering requirements and delivering solutions.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes.Key job responsibilities
Gain understanding of the application test procedures and how to use applicable software and tools.
· Execute test instructions and report test results accurately and promptly.
· Report any deviations observed
· Understand any changes in test instructions related to their assigned work
· Follow defined processes to perform assigned workA day in the life
Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes

- Bachelor's degree
- Knowledge of QA methodology and tools

- Understanding about software testing · Ability to complete assigned tasks accurately and promptly