Support Mgr Ii jobs at Amazon in India, Pune

Alexa+ is our next-generation assistant powered by generative AI. Alexa+ is more conversational, smarter, and personalized, and it gets things done.Our goal is make Alexa+ an instantly familiar personal assistant that is always ready to help or entertain on any device. “Alexa AI Developer Tech” is at the core of this vision. It is a close-knit team that’s dedicated to providing software developers with the tools, primitives, and services they need to easily create engaging customer experiences that expand the wealth of information, products, and services available on Alexa+.Interested in Alexa+? Ever wonder what's involved in enabling third-party partners to create experiences for Alexa+? Then come help us build the AI-native experiences that partners use every day to expand Alexa+ capabilities!Key job responsibilities
When confronted with discordant views, you can find the best way forward and influence others to follow that path (build consensus). You ensure your team is stronger because of your presence but does not require your presence to be successful.A day in the life

- 3+ years of data engineering experience
- 4+ years of SQL experience
- Experience with data modeling, warehousing and building ETL pipelines
- 2+ years of reparation of data for direct use in visualization tools like Tableau experience

Key job responsibilities• Invent a novel delightful Android-based experience for our customers.
• Collaborate with UX and Product owners to define customer experience and product direction.
• Deliver high quality software through working in a dynamic, team-focused Agile/Scrum environment.A day in the life
You will be responsible for developing and maintaining new systems, partnering with other Amazon and third-party services and device teams as required. You will ensure that Alexa almost never drops her end of the conversation, delivering services that respond with minimal latency at Amazon scale. You will work on device frameworks, APIs and more.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

This job role is a seasonal role (FTC- Fixed term contract) for 12 months contract on the payroll of Amazon.Job Summary:
As a SDE-II, you will be an integral part of our software development team, responsible for designing, implementing, and maintaining software solutions to meet our company's needs. You will work closely with other engineers, product managers, and stakeholders to deliver high-quality software products. This entry-level position offers opportunities for growth and learning in a dynamic and collaborative environment.Responsibilities:Collaborate with cross-functional teams to understand requirements, develop specifications, and design software solutions.
Write clean, maintainable, and efficient code using best practices.
Participate in code reviews to ensure code quality and adherence to coding standards.
Develop and maintain unit tests to validate software functionality.
Troubleshoot, debug, and resolve software issues in a timely manner.
Stay updated on emerging technologies and incorporate them into the development process when applicable.
Document software designs, implementation details, and procedures.
Assist in the deployment and configuration of software applications.
Contribute to continuous improvement initiatives within the software development process.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

As a Quality Assurance Engineer, you will work closely with Product Management, Software Engineering, and User Experience design groups to understand product vision and customer use cases and translate them into test strategies. You will contribute to the team’s technical vision, toolchains, and roadmap, as well as execute tests against the plans you develop.Key job responsibilities
Responsibilities:
• Work with business and development teams to understand product vision and requirements.
• Understand how elements of the software ecosystem work together and develop test approaches to fit the overall strategy.
• Responsible for developing test plans, creating appropriate test harnesses, executing tests, reporting, and supporting teams though defect resolution.
• Work with a team of quality engineering professions to test code at a user level – both manually and with automated tools - to ensure highest quality product delivery.
• Collaborate with peers to help drive the software development process toward quality-centric methodologies.A day in the life

- 4+ years of quality assurance engineering experience
- Experience in manual testing
- Experience in automation testing
- Experience as QA lead on medium to large sized projects

- Experience with at least one automated test framework like Selenium or Appium
- Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality
- Experience in leading/coordinating work for other test teams
- Experience troubleshooting and debugging technical systems

Voice-driven AI combined with engaging Visual Experiences are an exciting reality.As a software engineer in the Alexa Devices team, you will help drive innovation by developing features that present innovative speech-backed visuals on our Echo Show, Echo Spot, and similar screened Alexa devices.
Specifically, you will be responsible for developing and maintaining new systems, partnering with other Amazon and third-party services and device teams as required. You will ensure that Alexa almost never drops her end of the conversation, delivering services that respond with minimal latency at Amazon scale. You may work on device frameworks, web services, APIs, large scale data infrastructure, and more. If being at the forefront of new innovation for Alexa sounds exciting, we'd love to talk to you!

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Voice-driven AI combined with engaging Visual Experiences are an exciting reality.As a software engineer in the Alexa Devices team, you will help drive innovation by developing features that present innovative speech-backed visuals on our Echo Show, Echo Spot, and similar screened Alexa devices.
Specifically, you will be responsible for developing and maintaining new systems, partnering with other Amazon and third-party services and device teams as required. You will ensure that Alexa almost never drops her end of the conversation, delivering services that respond with minimal latency at Amazon scale. You may work on device frameworks, web services, APIs, large scale data infrastructure, and more. If being at the forefront of new innovation for Alexa sounds exciting, we'd love to talk to you!

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Voice-driven AI combined with engaging Visual Experiences are an exciting reality.As a software engineer in the Alexa Devices team, you will help drive innovation by developing features that present innovative speech-backed visuals on our Echo Show, Echo Spot, and similar screened Alexa devices.
Specifically, you will be responsible for developing and maintaining new systems, partnering with other Amazon and third-party services and device teams as required. You will ensure that Alexa almost never drops her end of the conversation, delivering services that respond with minimal latency at Amazon scale. You may work on device frameworks, web services, APIs, large scale data infrastructure, and more. If being at the forefront of new innovation for Alexa sounds exciting, we'd love to talk to you!

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent