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As a trusted advisor to our customers, you will help organizations unlock the potential of Selling Partner APIs. Your role will involve shaping and implementing strategies to boost SP-API adoption across a diverse range of businesses, from innovative startups to established enterprise clients. You should be adept at establishing technical credibility with a variety of stakeholders, including API Developers, Solution Architects, Product Managers, and C-level executives.
Key job responsibilities
- Identify and remediate security gaps in existing applications
- Create and enhance developer resources, including sample code and implementation guides
- Bachelor's degree
- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++
- Experience working within the software development or Internet industries is highly desired
- Bachelor's degree, or experience or certifications in API design, cloud architecture/deployment, service-oriented architecture, mobile development, performance optimization, databases design and related fields
- Strong understanding of developing using APIs, data and application security
- 2+ years of Information Technology (IT) experience
- Experience implementing a cloud-based technology solution
- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
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Key job responsibilities
· Ensure success in building and migrating applications, software and services on the AWS platform
· In partnership with the account management team, formulate and execute a strategy
· Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
· Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS
· Capture and share best-practice knowledge amongst the AWS solutions architect community
· Author or otherwise contribute to AWS customer-facing publications such as whitepapers
· Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates
· Act as a technical liaison between customers, service engineering teams and supportAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

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Key job responsibilities
- Design and implement novel deep learning architectures combining a multitude of modalities, including image, video, and geospatial data.
- Guide technical direction for specific research initiatives, ensuring robust performance in production environments.
- Mentor fellow scientists while maintaining strong individual technical contributions.A day in the life
As a member of the Delivery Foundation Model team, you’ll spend your day on the following:
- Develop and implement novel foundation model architectures, working hands-on with data and our extensive training and evaluation infrastructure
- Guide and support fellow scientists in solving complex technical challenges, from trajectory planning to efficient multi-task learning
- Guide and support fellow engineers in building scalable and reusable infra to support model training, evaluation, and inference- Conduct experiments and prototype new ideas
- PhD or Master's degree and 8+ years of applied machine learning experience.
- Experience designing novel deep learning model architectures, building models from scratch
- Proficient with Data, experience with SQL and Spark
- Expert coders comfortable working in production environments using Python, C++ or other languages
- Strong publication record at top-tier conferences (NeurIPS, ICML, ICLR, CVPR, ICCV, RSS, CoRL) OR Demonstrated experience in applying machine learning innovation in industry
- Extensive track record of leading technical projects
- Experience mentoring junior scientists / engineers.

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- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
- Experience owning/driving roadmap strategy and definition
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

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This role requires the flexibility to work 5 days a week (occasionally on weekends) on a rotational basis. AWS Support is 24x7x365 operations and work timings for this role is in India night time i.e. 7 PM to 4 AM IST or 11 PM to 8 AM IST. You are expected to work in night shifts hours based on business requirements.Key job responsibilities
Key expectations of the AWS India Support Manager include:
• Manage the day-to-day operations of the shift, ensuring the team in India is staffed and SLA commitments are met.
• Drive personnel management ensuring the engineers have what they need to provide best-in-class support.
• Participate in Hiring Process to hire and build/grow team of Support Engineers in India.
• Influence Sr. Support Engineers and development teams to improve the customer support experience.
• Propose, drive, and implement initiatives within the support organization to maximize the customer support experience.
• Managing the engineers in the team effectively to keep their focus on the customers as well as develop their own career.
• Handle escalations and guide engineers to the proper teams by diving deep into the problem.
• Drives effective business and technical discussions.A day in the lifeAbout the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- Experience hiring candidates, mentoring and developing employees in their careers
- Bachelors/Master’s degree in Information Technology/Computer Science/Any engineering domain. 9+ years of experience in Information Technology. Out of which, 2+ years of experience in managing team as manager.
- Knowledge of operating systems, hardware, storage, network, security, database administration and cloud infrastructure.
- Experience in data analysis and leveraging analytics to make decisions.
- Ability to understand service architecture and operational parameters, to effectively manage and handle complex escalations.

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Key job responsibilities
- Designing and delivering solutions that solve for new levels of complexity, scale and performance, and in turn, enable breakthrough innovations.
A day in the life
About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Experience coding in Python, R, Matlab, Java or other modern programming language
- Experience hosting and deploying ML solutions (e.g., for training, fine tuning, and inferences)
- Basic understanding of deep learning (e.g., CNN, RNN, LSTM, Transformer), Large Language Models, Large Multimodal Models and other GenAI Models such as Stable Diffusion and their finetuning and distributed training strategies
- Strong working knowledge of deep learning, machine learning and statistics
- Experiences related to AWS services such as SageMaker, Bedrock, EMR, S3, OpenSearch Service, Step Functions, Lambda, and EC2 or other large scale cloud providers‘ services
- Experiences related to Large Language Models, Large Multimodal Models or other GenAI Models such as Stable Diffusion and their finetuning and distributed training strategies
- Strong communication skills, with attention to detail and ability to convey rigorous mathematical concepts and considerations to non-experts

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Key job responsibilities- You will have end to end ownership of cross-functional projects, including product definition, roadmap planning, and resource planning and project execution.
- Along with business initiatives, you will also lead the definition and execution of strategic projects aimed at reducing the total cost and time to market for launch.- At the heart of this role is delivery. You will be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planning.
- You will be a technical problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues and constraints through consensus and sound judgment.
- You will be responsible for making project decisions, achieving tactical goals while retaining a strategic focus.
- You will work closely with the development teams and play a leadership role in product architecture and design.
- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Bachelor's degree in engineering, computer science or equivalent
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

As a trusted advisor to our customers, you will help organizations unlock the potential of Selling Partner APIs. Your role will involve shaping and implementing strategies to boost SP-API adoption across a diverse range of businesses, from innovative startups to established enterprise clients. You should be adept at establishing technical credibility with a variety of stakeholders, including API Developers, Solution Architects, Product Managers, and C-level executives.
Key job responsibilities
- Identify and remediate security gaps in existing applications
- Create and enhance developer resources, including sample code and implementation guides
- Bachelor's degree
- Experience with one of the following programming languages: Python, Ruby, Node.js, C#, or C++
- Experience working within the software development or Internet industries is highly desired
- Bachelor's degree, or experience or certifications in API design, cloud architecture/deployment, service-oriented architecture, mobile development, performance optimization, databases design and related fields
- Strong understanding of developing using APIs, data and application security
- 2+ years of Information Technology (IT) experience
- Experience implementing a cloud-based technology solution
- Experience in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps
- Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering)
These jobs might be a good fit