Delivery Consultant Customer Experience Tech & Industry jobs at Amazon in India, Hyderabad

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The position responsibilities will include scaling support of several data center locations of ADSIPL in India and be responsible for day-to-day assistance with capacity management. The Network Technician will work closely with both internal customers of ADSIPL and external vendors to facilitate smooth project execution as directed by Technical Program Managers.The ideal candidate should be highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. Strong written and verbal communication skills and an ability to interact efficiently with peers and customers are required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top-tier management and support of Amazons vast network infrastructure, Network Technicians are expected to build or enhance tools, develop best practices, refine operational procedure and constantly think proactively and innovatively.Key job responsibilities
- Implement projects according to assigned priorities
- Verify project requirements in terms of infrastructure capacity, materials, resources required and lead time
- Prepare scope of work and request for quote for bid analysis
- Manage vendor to implement cabling and hardware installation work
- Comply with change management policies and guidelines for project activities
- Build network devices and troubleshoot issues with engineers
- Assure project quality on deliverables for handoff to operations
- Update project progress, and escalate risks and blockers to stakeholders
- Adhere to safety and security standards for all tasks
- Keep updated with latest process and design changes
- Contribute to process improvement initiatives
- Support training and development in procedures and technical knowledgeAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
- Knowledge of TCP/IP networks

- 2+ years of computer networking experience
- 1+ years of data center experience
- Experience dealing effectively with customers during problem resolution

Key job responsibilities
• Lead complex, high-visibility technical programs that power the world's most comprehensive digital video studios technology organization
• Drive architectural decisions and technical strategy for next-generation studios businesses from Sales, Distribution and Studios Marketing Technology
• Partner with engineering teams to build scalable solutions that handle massive amounts of global content data
• Collaborate with MGM Studios, Prime Video leadership, and cross-functional teams to deliver innovative entertainment experiences
• Mentor and develop other engineers while raising the bar for operational and engineering excellenceImpact You'll Own:
• Shape the technical foundation that brings award-winning content to viewers worldwide
• Design and implement systems that seamlessly handle complex content relationships across multiple dimensions (regions, languages, licensing, etc.)
• Drive operational excellence initiatives that scale across Amazon's global entertainment ecosystem • Lead programs that integrate MGM's iconic content library with Amazon's streaming technologyWhat You Bring:
• Deep technical expertise in large-scale distributed systems and architecture
• Proven track record leading complex technical programs with multiple stakeholders
• High Bar in driving operational and engineering excellence, strategic thinking and tactical execution
• Strong communication skills and ability to influence senior leadership and other engineering teams across broader organization.
• Experience scaling teams and mentoring other engineers to force multiple.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
The ideal candidate for this role has strong experience in designing and developing scalable high-performance systems and services that are flexible, reliable, and maintainable. You have excellent problem-solving skills, a solid understanding of computer science fundamentals, and a customer-focused mindset. You take pragmatic and iterative approach to building software: you have an ability to simplify and get things done with a demonstrated track record of building and delivering software and working effectively with external and internal teams. You will build services to handle billions of requests per day, while maintaining response latencies in the milliseconds and meeting strict SLA requirements. Our systems and algorithms operate on one of the world's largest product catalogs and it is quite routine for our systems to operate on massive datasets using distributed frameworks.A day in the life
Utilize strong verbal and written communication skills, be self-driven, and deliver high quality results in a fast-paced environment. You will need to Think Big for continuous planning and use mechanisms that scale to meet the broad and diverse needs of teams across Amazon. You'll employ customer obsession serving customers' needs , continually improving experiences and productivity.

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- Bachelor's degree in computer science or equivalent

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

Export Control Requirement: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.In this role, you will bridge hardware and systems engineering with hands-on lab and test development capabilities. You will lead the design, build, and deployment of test hardware across Kuiper’s vehicle integration venues, contribute to infrastructure planning, and directly support ground systems involving RF, networking, mechanical interfaces, and electrical systems. The ideal candidate brings a strong foundation in electrical engineering, is comfortable in hands-on lab environments, and can work across teams to scale test operations in a fast-paced development and production settings.
Key job responsibilities
- Architect, design, and implement test rack and bench-top hardware platforms to support satellite integration and test
- Lead interdisciplinary technical efforts spanning RF, networking, mechanical integration, and test equipment automation
- Develop, maintain, coordinate electrical ground support & test equipment (i.e. EGSE, etc) for integrated vehicle testing
- Integrate RF instrumentation, power distribution systems, sensors, and embedded components into test infrastructure
- Write and execute test procedures, verification plans, and commissioning documentation- Support routine validation of satellite systems during development and production campaigns
- Provide mentorship to junior engineers and technicians on lab processes and best practices
- Support and maintain lab infrastructure, including: Ubuntu/Windows systems, Cisco networking equipment and networking automation infrastructure, ethernet/fiber/coax wiring.About the team
The Integrated Vehicle Test team is responsible for delivering functional spacecraft to orbit to ensure Kuiper’s mission success. We do so through development of advanced test systems and execution of test campaigns that help guarantee reliable operation of satellite vehicles in space. The tasks and daily focus change rapidly, and you will often take on exciting new responsibilities to ensure project success. Expect to be deployed to address complex problems by identifying the scope of the issue and quickly establishing innovative and functional solutions.

- Bachelor’s degree in Electrical Engineering, Aerospace Engineering, or related technical field
- 5+ years of professional experience in hardware or systems development roles in aerospace, automotive, or high-reliability electronics environments
- Strong understanding of electrical and systems test fundamentals, signal integrity, and test instrumentation
- Hands-on experience with lab setup, test rack integration, and support of large systems
- Proficiency with Ubuntu/Linux system configuration, netplan, and basic scripting (Python or equivalent)
- Familiarity with Cisco switch configuration (CLI, VLANs, basic routing)
- Working knowledge of RF signal chains and components (e.g., attenuators, filters, VNAs)
- Strong mechanical aptitude for lab assembly and hardware integration
- Capable of lifting 50 lbs, performing manual lab work, and working on ladders.

- 5+ years developing automated test infrastructure for aerospace or satellite systems
- Familiarity with basic electrical/RF and lab instrumentation: VNA, VSA, Sig Gens, PSU, data acquisition, SCPI, API ctrl via Python, etc.
- Familiarity with GEVS, SMC-S-016, or similar space hardware test standards
- Experience with integration of high-speed digital interfaces and RF systems in test environments
- Certification in Network+ or CCNA or similar preferred (not required)
- Experience with Jira, Confluence, or lab documentation tools
- Experience with LabVIEW, MATLAB, or custom DAQ solutions
- Experience supporting transition to production and scale-up in manufacturing environment

As a Software Development Engineer II, you will design, manage and own technologies in Delivery programs space and. you will have significant influence on our overall strategy by helping define new product features, drive the system architecture, and spearhead the best practices that enable a quality product.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
• Collaborate across a team of BI engineers, sharing domain expertise and best practices to elevate the overall
BI capabilities
• Build visually stunning, interactive dashboards and reports that provide actionable insights to
GREF customers using Amazon QuickSight
• Lead the design and implementation of highly complex, scalable, and high-performance BI• Use advanced analytics techniques, such as statistical analysis, predictive modeling, and
machine learning, to uncover hidden patterns and trends in data
• Collaborate cross-functionally with data engineers, data scientists, and business partners to• Lead the identification, evaluation, and implementation of new BI tools and technologies to continuously enhance the organization's analytical capabilities
• Represent the BI function in strategic business discussions and provide data-driven
recommendations to senior leadership

- 2+ years of experience as a Business Intelligence Engineer or similar role
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Understanding of data engineering concepts and proficiency in SQL, Python, or other data-oriented programming languages

- Bachelor's degree in Computer Science, Data Science, Statistics, Management Information Systems (MIS), or a related field
- 3+ years of experience as a Business Intelligence Engineer or similar senior-level role
- Experience in designing and implementing BI architectures and data models
- Experience collaborating with cross-functional teams to deliver successful BI initiatives

Key job responsibilities
· Analyze and visualize transaction data to determine customer behaviors, and output solid analysis report with recommendation
· Design and drive experiments to form actionable recommendations. Present recommendations to business leaders and drive decisions. Also manage implementation of those recommendations.
· Develop metrics that helps support product category growth and expansion plansAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Knowledge of advanced skills in Excel as well as any data visualization tools like Tableau or similar BI tools (familiarity with Tableau preferred)

- Master's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field
- Knowledge of SQL and data warehousing concepts