Software Development Manager Payables Tech jobs at Amazon in India, Gurugram

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Bachelor's degree
- Proficiency in at least one modern programming language, e.g. Java, C#, or C++
- 5+ years of experience managing an Agile team of 10+ software development engineers
- Experience building scalable distributed systems with service oriented architectures

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 8+ years’ experience in Java/J2EE and 2+ years on any Cloud Platform; Bachelor’s in IT, CS, Math, Physics, or related field.
- Strong skills in Java, J2EE, REST, SOAP, Web Services, and deploying on servers like WebLogic, WebSphere, Tomcat, JBoss.
- Proficient in UI development using JavaScript/TypeScript frameworks such as Angular and React.
- Experienced in building scalable business software with core AWS services and engaging with customers on best practices and project management.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of experience in cloud architecture and implementation
- Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience
- 3+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with at least 1+ year experience with any of the following platforms: Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce.
- 3+ years experience designing and implementing at least 2 of the following contact center solutions: IVR, chat, custom reporting, quality management, agent desktop, or workforce management
- 2+ years experience in Software development/DevOps, with minimum of 3 successful deployments integrating contact center platforms with at least 2 of the following: bots, APIs, web services, or databases

- AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)
- AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
- Experience with automation and scripting (e.g., Terraform, Python)
- Knowledge of security and compliance standards (e.g., HIPAA, GDPR)
- Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences
- Knowledge of Amazon Connect or Amazon Lex capabilities, benefits, and required deployment skills
- Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive self-service experiences, including architecture design, model selection and integration, prompt engineering, and data preparation.

Key job responsibilitiesYou will also provide where required:
• Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle, looking ahead for possible issues, risks that need managing and with the hope of providing unexpected value.
• Training – coaching customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
• Partnering – Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
• Collaborate - Work with field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
• Feedback - Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned to .As part of your role, you will need to travel to customers' site(s) and/or internal events when required.Key job responsibilitiesYou will also provide where required:
• Advice - Work as a strategic business partner to help customers achieve their business outcomes and help to drive innovation throughout the engagement lifecycle, looking ahead for possible issues, risks that need managing and with the hope of providing unexpected value.
• Training – coaching customers, partners and internal teams on our agile delivery framework and continue to develop and iterate on the current methodology.
• Partnering – Conduct partner enablement briefings and trainings to further scale adoption of the delivery framework.
• Collaborate - Work with field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services.
• Feedback - Work with AWS engineering, support and business teams to convey partner and customer feedback and lessons learned to .As part of your role, you will need to travel to customers' site(s) and/or internal events when required.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which isMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-
rounded professional.

•Extensive hands on experience delivering enterprise-level IT consulting projects across various industries
•Extensive working experience on Agile and Project Management delivery best practices, frameworks, methodologies and tool sets (e.g. Miro, Jira, Asana,ADO)
•Presented to C-level executives as well as to technical subject matter experts
•10+ years experience in Program/Project Management
-Experience in Agile, Waterfall and Hybrid methodologies

•Project management certifications (e.g., APM, CSM, PMI-ACP, PRINCE2 SAFe (Scaled Agile), etc.)
•AWS / Cloud Experience and Certifications
•Deep understanding of the multiple segments and industries

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.
Key job responsibilities
As an experienced technology professional, you will be responsible for:- Providing technical guidance and troubleshooting support throughout project delivery
- Collaborating with stakeholders to gather requirements and propose effective migration strategies- Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years’ experience in Java/J2EE and 2+ years on any Cloud Platform; Bachelor’s in IT, CS, Math, Physics, or related field.
- Strong skills in Java, J2EE, REST, SOAP, Web Services, and deploying on servers like WebLogic, WebSphere, Tomcat, JBoss.
- Proficient in UI development using JavaScript/TypeScript frameworks such as Angular and React.
- Experienced in building scalable business software with core AWS services and engaging with customers on best practices and project management.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities- Develop and manage budgets, allocating resources efficiently, overseeing costs, and optimizing spending while meeting operational, facility, and regulatory requirements, with a focus on creating an inclusive and diverse environment.
- Routinely operate as the after-hours on-call Operational Manager for the data centers in the region, managing issue investigation, mitigation, and recovery in a diverse and inclusive manner.A day in the life
As the Operations Manager, your role demonstrates a strong commitment to prioritizing the development and well-being of team members, as well as fostering diversity and inclusion. You will oversee all facets of the data center's critical infrastructure with a focus on continuous availability and optimal performance, while upholding high-quality standards and minimizing any impact on internal and external customers. Additionally, you will play a crucial role in process optimization, staff management, setting performance metrics, and driving continuous improvement initiatives, all while ensuring a supportive and inclusive work environment.- Coordinate with third-party vendors: Ensure adherence to contracted service level agreements (SLAs).
- Communicate complex technical information: Adapt communication style for diverse stakeholders, including non-technical audiences.
- Respond to out-of-hours emergency calls: Address urgent issues that may arise outside regular working hours.
- Act as an escalation point for facilities-related issues: Oversee routine and emergency services, ensure safety procedures are followed.
- Perform physical tasks: Lift and move objects of varying weights, walk job sites in different terrains while maintaining balance and safety.- Work in noisy environments when required: Utilize approved personal protective equipment (PPE).- Provide on-site management for builders, five days a week. (No remote work)Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years experience in successfully leading diverse teams and implementing operational strategies, while effectively collaborating with cross-functional teams, communicating goals and expectations, building relationships with internal and external stakeholders, and fostering an inclusive and supportive work environment.
- 5+ years experience in managing projects, including planning, execution, and resource allocation
- 5+ years experience in data analysis, using tools and software for operations management, and interpreting key performance indicators (KPIs) to improve operational performance.
- 5+ years experience related to supervising and coordinating the activities of staff members involved in operations, including Hiring, Training, Scheduling, Performance management and Career development and promotion
- An excellent understanding of the electrical and mechanical systems involved in critical data center operations

- A bachelor's degree in Operations Management or a related discipline
- 7+ years experience working in data centers with an emphasis on building and equipment operation
- 5+ years experience in driving continuous improvement initiatives and implementing process improvement.
- 6+ years experience with Microsoft Excel, Word, Outlook and other basic administrative tools