Sr Quality Service Associate Device Tech Support jobs at Amazon in India, Bengaluru

Key job responsibilities
Advise senior manager and directors on technical direction for the organizationsBreak down complex software project into parallel work that can be performed by you and other SDEs and then reassembled successfully into a cohesive launchParticipate in the hiring process as well as mentor others - improving their skills, their knowledge of your software, and their ability to get things done.

- 10+ years of non-internship professional software development experience
- 10+ years of programming with at least one software programming language experience
- 8+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 10+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Knowledge of computer science fundamentals in object-oriented design

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
A day in the lifeABOUT AWS:Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSWork/Life BalanceInclusive Team CultureMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
- Experience using JavaScript frameworks such as angular and react
- Knowledge of professional software engineering & best practices for full software development life cycle, including coding standards, software architectures, code reviews, source control management, continuous deployments, testing, and operational excellence
- Bachelor's degree in computer science or equivalent
- Able to communicate effectively in English, within technical and business settings.

- 4+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- Experience with animation and interactive web experiences
- Knowledge of WebGL or 3D web technologies
- Experience with micro-frontend architectures
- International/global market experience
- Performance optimization expertise

- Work with new technologies, as we constantly build the latest research ideas into OpenSearch core.- Solve challenging problems that will revolutionize Log Analytics in the cloud.- Build a product that will leverage the scale of resources available in the cloud.As an Engineering Manager, you will:
- Mentor engineers, provide leadership on complex technical issues, design trade-offs, and feature and schedule prioritization.- Responsible for both development and operations of our product(s).
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

This role might be for you if...
- You design at the product level with heavy involvement through all phases of the SDLC using concepts that may include Service Oriented Architecture, caching, load balancing, relational and non-relational databases, micro services, n-tiered architecture, cloud and/or map-reduce.
- You use object-oriented design concepts to program large multi-tier systems. You have working knowledge of common and useful design patterns.
- You have designed, refactored, re-architected, deprecated and/or implemented large-scale cloud-based distributed services with millisecond latency and high transactional volumes.- Effectively articulate technical challenges and solutions to non-technical audiences.Key job responsibilities
- Experiment with whatever technology we need to get the job done.
- Use Test-Driven Development and Continuous Deployment.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilitiesA day in the life· Build novel online & offline evaluation metrics an methodologies for personal digital assistants and customer scenarios, on multi-modal devices.
· innovate and deliver deep learning based innovation across life-cycle such as policy-based learning, international customer specific model performance tuning.
· Quickly experiment and setup experimentation framework for agile model and data analysis or A/B testing
· Contribute through industry first research to drive the innovation forward.

- 3+ years of building models for business application experience
- PhD, or Master's degree and 4+ years of CS, CE, ML or related field experience
- Experience programming in Java, C++, Python or related language
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing

- Experience using Unix/Linux
- Experience in professional software development

In this role, you will take end-to-end ownership of the AWS MSP programs and development activities, working cross-functionally with partner management, sales, solutions architects, and global teams.Key job responsibilities
- Drive end-to-end ownership of global AWS MSP programs, including design, implementation, and performance tracking of partner initiatives.
- Lead partner development activities including identification, evaluation, onboarding, and enablement of MSP partners aligned with AWS growth strategies.
- Manage program operations including reporting, project implementation, and resolution of partner challenges.
- Build and maintain strong relationships with MSP partners and key stakeholders, ensuring high levels of engagement and satisfaction.
- Monitor industry trends and competitive landscape to provide strategic insights and improve market positioning.
- Design and deliver partner enablement programs while continuously experimenting with new approaches to enhance partner engagement.A day in the life
As an MSP Business Development Manager, you drive partner performance and address escalations across APJ. You engage with MSP partners to discuss service portfolios and growth roadmaps, while collaborating with solution architects to design managed service solutions. The role involves leading partner enablement sessions, analyzing program data, and identifying joint sales opportunities. You'll create innovative approaches to enhance partner engagement while participating in strategic planning with regional leadership. Success requires balancing strategic initiatives with tactical execution, maintaining strong stakeholder relationships, and ensuring operational excellence across the APJ region.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree
- 10+ years of experience in technology sales, partner management, or business development
- Proven track record in managing partners and/or GTM/sales background in Tech industry
- Experience working in APJ markets
- Strong understanding of cloud computing technologies and services