Business Analyst Catalog Support Operations jobs at Amazon in India, Bengaluru

Key job responsibilities
• Defining, developing and maintaining critical business and operational metrics reviewed on a weekly, monthly, quarterly, and annual basis.
• Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations.
• Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of reports.
• Identifying data needs and driving data quality improvement projects.
• Thought leadership on data mining and analysis. Understanding the broad range of Amazon’s data resources, which to use, how, and when. Mining and manipulating data from database tables, simulation results, and log files.

- 4+ years of SQL experience
- 7+ years of business intelligence and analytics experience
- Experience with SQL
- Experience with ETL
- Experience with data visualization using Tableau, Quicksight, or similar tools

- 4+ years of working with very large data warehousing environment experience
- 10+ years of data warehouse technical architectures, data modeling, infrastructure components, ETL/ ELT and reporting/analytic tools and environments, data structures and hands-on SQL coding experience

To be successful in this role, you will need to have:
* A strong track record of building and leading high-performing teams
* A deep understanding of software development principles and practices
* Excellent project management skills
* Excellent communication skills
* A passion for delivering innovative and user-friendly products.Key job responsibilities
In this role, you will be responsible for:
* Building, maintaining, and organizing your team
* Defining your technical strategy and product roadmap
* Defining, measuring, and reporting on your key performance and operational excellence metrics
* Recruiting and retaining top talent
* Driving clarity in highly ambiguous technical environments
* Developing long-term technical roadmaps
* Guiding and coaching developers
* Managing projects effectively
* Communicating effectively with both technical and non-technical audiences
* Motivating your team to achieve results in a fast-paced environmentA day in the life

- 7+ years of engineering experience
- 3+ years of engineering team management experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Bachelor's degree

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Key job responsibilities
• Defining, developing and maintaining critical business and operational metrics reviewed on a weekly, monthly, quarterly, and annual basis.
• Analysis of historical data to identify trends and support decision making, including written and verbal presentation of results and recommendations.
• Collaborating with software development teams to implement analytics systems and data structures to support large-scale data analysis and delivery of reports.
• Identifying data needs and driving data quality improvement projects.
• Thought leadership on data mining and analysis. Understanding the broad range of Amazon’s data resources, which to use, how, and when. Mining and manipulating data from database tables, simulation results, and log files.

- 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience
- Experience with data visualization using Tableau, Quicksight, or similar tools
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in Statistical Analysis packages such as R, SAS and Matlab
- Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling
- Bachelor's degree in BI, finance, engineering, statistics, computer science, mathematics, finance or equivalent quantitative field

Key job responsibilities
1. Develops and implements new tools to support the business
2. Creating, supporting and continuously improving reports and metrics that support the business operations
3. Converting data into digestible business intelligence and actionable information using tools like Quicksight/Tableau
4. Shaping and delivering key metrics, reports, and indicators by which our business will assess its performance
5. Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages

- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- 3+ years of business analyst, data analyst or similar role experience

- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

Key job responsibilities
1. Develops and implements new tools to support the business
2. Creating, supporting and continuously improving reports and metrics that support the business operations
3. Converting data into digestible business intelligence and actionable information using tools like Quicksight/Tableau
4. Shaping and delivering key metrics, reports, and indicators by which our business will assess its performance
5. Diving deep into large data sets to answer specific business questions using Excel, SQL and other data manipulation languages

- 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
- Experience defining requirements and using data and metrics to draw business insights
- Experience making business recommendations and influencing stakeholders
- 3+ years of business analyst, data analyst or similar role experience

- 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience

In this role, you will take end-to-end ownership of the AWS MSP programs and development activities, working cross-functionally with partner management, sales, solutions architects, and global teams.Key job responsibilities
- Drive end-to-end ownership of global AWS MSP programs, including design, implementation, and performance tracking of partner initiatives.
- Lead partner development activities including identification, evaluation, onboarding, and enablement of MSP partners aligned with AWS growth strategies.
- Manage program operations including reporting, project implementation, and resolution of partner challenges.
- Build and maintain strong relationships with MSP partners and key stakeholders, ensuring high levels of engagement and satisfaction.
- Monitor industry trends and competitive landscape to provide strategic insights and improve market positioning.
- Design and deliver partner enablement programs while continuously experimenting with new approaches to enhance partner engagement.A day in the life
As an MSP Business Development Manager, you drive partner performance and address escalations across APJ. You engage with MSP partners to discuss service portfolios and growth roadmaps, while collaborating with solution architects to design managed service solutions. The role involves leading partner enablement sessions, analyzing program data, and identifying joint sales opportunities. You'll create innovative approaches to enhance partner engagement while participating in strategic planning with regional leadership. Success requires balancing strategic initiatives with tactical execution, maintaining strong stakeholder relationships, and ensuring operational excellence across the APJ region.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree
- 10+ years of experience in technology sales, partner management, or business development
- Proven track record in managing partners and/or GTM/sales background in Tech industry
- Experience working in APJ markets
- Strong understanding of cloud computing technologies and services

Are you passionate about automation, designing processes, simplifying work and launching innovative products using cutting edge technology?As a Support Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Trustworthy Shopping Experience (TSE) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross functionally with Operations, Product Managers, Software Engineers, Business Analysts, Data Scientists and Program Managers on medium to large scale projects ensuring clear communication of project status, timelines and any challenges in Product Delivery. In addition, you will develop ownership of engineering processes to improve the product development lifecycle of Paramount workflows.
Key job responsibilities
• Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps.
• Design, develop, test, launch and improve self-service software products such as Paramount workflows.
• Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows.
• Engage with software development teams to understand and guide evolving program technology
• Understand and leverage Amazon technology and services
• Deep dive technical product or operational issues to propose and implement simple and effective solutions
• Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs).
• You persistently drive others to discover and resolve root cause when needed.

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON