Engineering Operations Technician Dceo jobs at Amazon in Germany

Your responsibilities will encompass overseeing the launch of the ESC in 2025, working closely with global AWS teams, and influencing the evolution of AWS services and technology. A typical day in this role involves collaborating with technology leaders, contributing to the enhancement of day-to-day operations, and ensuring improvements in availability, reliability, latency, performance, and efficiency of the ESC. You will be required to occasionally participate in “on-call” rotations to resolve incidents occurring out-of-hours.Utility Computing (UC)
European Sovereign Cloud (ESC) is a part of AWS Utility Computing (UC).
Eligibility Requirement
* Fluency in written and spoken English is required.
* Candidate must be a national of an EU member state and residing in the EU to operate the AWS European Sovereign Cloud.
* Amazon will provide relocation support for successful applicants relocating within the European Union.
* Employees will participate in an On-Call rota.
A day in the life
A day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* This role requires you to be a national of an EU member state
* Demonstrated expertise in systems engineering working with hardware, software, networking, operating systems
* Experience scripting processes in a language such as Bash, Python, or Ruby
* Solid understanding of Linux and networking, and able to troubleshoot and anticipate problems that affect the performance, reliability, or availability of software systems.
* Able to lead the creation, revision, and/or improvement of standard operational procedures (SOPs) and driving operational best practices.

* Experience with monitoring frameworks (such as CloudWatch, Datadog, Grafana, Elastic or similar).
* Experience actively mentoring junior engineers and working cross-organizationally and leading strategic team efforts requiring work from multiple team members
* Experience supporting service in AWS or other cloud systems or services
* Experience operating 24x7 high-availability, distributed software applications and performance tuning software applications and optimizing fleet utilization
* Experience with Infrastructure as Code, (such as CDK, CloudFormation, Puppet, Chef, Ansible, or similar)

Key Job ResponsibilitiesDesign, implement, and deploy high-quality, scalable, and reliable services for our automation platform.Utilize your problem-solving skills to tackle technical challenges in a large-scale distributed environment.Participate in the full software development lifecycle, including design reviews, code reviews, and operational support, while adhering to engineering best practices.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Responsibilities:
- You will assist in the operation, and maintenance of all electrical,mechanical, and HVAC equipment within the Data Center/Facility.
- You will assist in maintenance and monitoring of all Data Center systems to include incidents/events, problems, changes, monitoring, problem escalation/notification/resolution and all other aspects of Data Center support.
- You will monitor and troubleshoot of all mechanical, electrical, HVAC systems,voice/data, chiller systems and generators.
- You will provide assistance to contractor or data center engineer to ensure proper operation and maintenance of all facility equipment covered under level I plus areas in which they are certified such as making and running fiber optic, electrical certification, HVAC repair (training/certification), UPS and or generator certifications and training.
- You will provide assistance to contractor or data center engineer to deploy new equipment, such as, building racks, cabling, and other tasks as necessary.
- You will responds to internal Rack customer maintenance, repair and additions/expansion requests through the ticketing system,
- You will perform site walkthroughs to verify proper operation of Facility Equipment and Monitoring Systems.
- You will maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance.
- You will review the Test quality, performance, safety, and reliability of products, equipment, processes.Key job responsibilities
AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- You have received a technical (Military/ Trade School) training and/or have similar experience in that field.
- You will have such electrical qualification(s) as are necessary to operate Low Voltage equipment in accordance with applicable German regulations (Elektrofachkraft).
- You have several years of relevant work experience, ideally within Data Center operations.
- This role requires you to be a national of an EU member state.

- You have several years of working within a data center.
- You have an associates or Bachelor’s degree in applicable engineering field or mechanical or electrical trades.
- Certified electrician as per German regulations.

Key job responsibilities
• Drive a safety centric culture and ensure a safe workplace for builders and visitors to our sites.
• Oversee the performance of the data center's critical physical infrastructure. Ensure that all work performed is completed to the highest quality and without impact to customers.
• Leading a team of 24x7 engineering technicians with an emphasis on career growth.
• Driving improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinate daily with third-party vendors ensuring adherence to contracted SLA’s.
• Effectively and efficiently manage the operations budget and expenditures
• Routinely operate as the after-hours on-call Data Center Facility Manager for their data centers in the region. This will include responding to any issues within the data centers and managing the investigation, mitigation, and recovery of the issue(s)
A day in the life
A day in the life as the Facility Manager, your role demonstrates a strong commitment to prioritizing the development and well-being of team members, as well as fostering diversity and inclusion. You will oversee all facets of the data center's critical infrastructure with a focus on continuous availability and optimal performance, while upholding high-quality standards and minimizing any impact on internal and external customers. Additionally, you will play a crucial role in process optimization, staff management, setting performance metrics, and driving continuous improvement initiatives, all while ensuring a supportive and inclusive work environment.

- Experience in people management and team development
- Experience in engineering work, managing large-scale services
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
- Experience operating a mission-critical team or product
- High school or equivalent
- This role requires you to be a national of an EU member state.

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders, transformers, generators, switchgear, UPS systems, ATS units, PDU units, chillers, pumps, air handling units, and CRAC units
- Experience in a management position with 5 or more direct reports
- Experience working in data centers with an emphasis on building and equipment operation

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.A day in the life
· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEOPhysical Requirements:
· Work on a 24x7 schedule (where applicable)
· Work at heights and from ladders.
· Perform physical tasks during the shift
· Work in a noisy environment with ear protection
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
“Work/Life Balance
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

- High school or equivalent diploma
- Knowledge of key electrical competencies and theory
- This role requires you to be a national of an EU member state

- Experience in data center engineering
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)
- Proficient in German - B2

The Data Center Engineering Operations Technician (EOT) is responsible for delivery of best practice systems and problem resolution on all data center electrical and mechanical infrastructure (UPS, MV electrical systems, generators, cooling systems etc.) within the data center environment in a specific location. The role requires a highly driven, self-managed individual who demonstrates initiative and proactively seeks solutions to complex technical problems. This position requires frequent site interventions, critical switching activities, along with troubleshooting and fixing infrastructure issues. The role would suit someone who enjoys working in a ‘hands on’ capacity on Mechanical and Electrical (M&E) infrastructure such as diesel generators, switchgear, UPS’s, PDU’s, AHU’s, fire detection systems and building automation systems. You will report to the Data Center Engineering Operations Manager.A day in the life
· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure
· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers
· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures
· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure
· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management
· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEOPhysical Requirements:
· Work on a 24x7 schedule (where applicable)
· Work at heights and from ladders.
· Perform physical tasks during the shift
· Work in a noisy environment with ear protection
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
“Work/Life BalanceYou’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

- High school or equivalent diploma
- Knowledge of key electrical competencies and theory

- Experience in data center engineering
- Knowledge of mechanical systems (Mechanical, HVAC systems, Controls)

EC2 is looking for an experienced Kernel & Hypervisor Engineer for one of our virtualization organizations. As part of the team, you will be given the chance to have a significant impact on our systems, our business and most importantly our customers, working in diverse work environment with a flexible schedule. You will be building the lowest layer of the Amazon Web Services software stack, engineering new EC2 instance families and developing the EC2 Nitro Hypervisor for AWS. You will have the opportunity to innovate, make new engineering proposals, and explore new areas.EC2 Accelerated Nitro is an organization that powers the EC2 Nitro instance families, focusing on hypervisors, virtualization and accelerated computing. We build highly operable quiescent hypervisors that provide near bare metal performance to EC2 instances. We also integrate hardware accelerators (GPUs, FPGAs, etc.) into the EC2 instance families to support advanced workloads, such as machine learning, high performance computing, inference or graphics processing.Utility Computing (UC)Key job responsibilities
* Take end to end ownership of the software development life cycle: You will build new solutions across the virtualization software stack; developing virtualization components and automating infrastructure flows. This includes design, testing and deployment.* Drive operational excellence, improving the quality of the hypervisor and our instance platforms.
* Work with other EC2 teams like hardware, software and firmware groups across the globe, driving innovative solutions.* This position involves On-call responsibility. We work as a team to root-cause the issues and ensure our systems are resilient and fault-tolerant.A day in the life
You will:* Work with your manager and other engineers in delivering to the roadmap.* Focus on high quality delivery and operational excellence.* Solve technical challenges impacting our customers.
Build the most feature-rich virtualization technology in the cloud.About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- Experience (non-internship) in professional software development
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience in C/C++
- 3+ years of experience in using the typical Linux command line toolbox

- Bachelor's degree in computer science or equivalent
- Experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Experience working on the kernel or virtualization space.
- Proficient in at least one CPU architecture such as x86 or ARM.
- Understanding of operating systems internals.