Cloud Optimization Success Sa - German English Speaking jobs at Amazon in Germany, Munich

Key job responsibilitiesYou will take a leading role in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology and industry trends (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).This role is within the EMEA Telco organization and you will be working with large Telco customers.Work/Life Harmony
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries

As a Senior Solutions Architect specializing in Financial Services, you will be the trusted technical advisor to C-level executives, and senior engineering leaders at major FSI companies. You'll architect complex, large-scale solutions that address their unique challenges in a highly regulated environment. Your expertise will span from migration of traditional applications to modernizing and rebuilding of core platforms.Key job responsibilities
- Industry Expertise: Leverage deep understanding of financial services challenges, regulatory requirements, and emerging technologies to provide prescriptive guidance on digital transformation strategies- Technical Leadership: Lead cross-functional teams through complex implementations, providing architectural oversight and ensuring solutions meet the customer's performance, security, and compliance requirements
- Innovation Catalyst: Identify emerging technology trends and help customers understand how innovations like AI/ML, and immersive technologies can create competitive advantages
- As a Solutions Architect, you'll create innovative cloud solutions and showcase AWS capabilities to customers. You'll design cloud-native architectures and join a diverse team of technologists. While AWS knowledge is beneficial, we value strong technical fundamentals and eagerness to learn. You'll continuously expand your expertise through customer interactions, peer collaboration, and hands-on experimentation. We emphasize long-term customer success and reward innovation.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- 8+ years of hands-on experience in solutions architecture, systems engineering, or technical consulting roles and 5+ years of experience working within financial services industries
- Fluent in English and German language

Key job responsibilities
• Develop strategic technical roadmaps and implementation plans for generative AI solutions that align with customers’ business objectives and existing architecture
• Design and implement generative AI architectures that orchestrate complex workflows across enterprise systems, leveraging AWS services like Amazon Bedrock, SageMaker, and Amazon Q
• Communicate complex technical concepts to stakeholders, translating technical elements into business language that demonstrates clear value
• Mentor team members and contribute to knowledge sharing within the organization to advance AI adoption and implementation best practices
• Lead thought leadership initiatives and externally represent by evangelizing AWS generative AI capabilities through public speaking at industry events (re:Invent and AWS Summit), publishing technical content (blogs, whitepapers, reference architectures), and sharing best practices with the broader AI/ML community
• Stay current with the latest advancements in generative AI research and AWS service capabilities to improve system performance and recommend optimal technology stacks
A day in the life
• Review customer requirements and technical challenges, focusing on opportunities to implement generative AI solutions that can transform business outcomes
• Develop proof-of-concepts that demonstrate how generative AI solutions can transform business processes
• Influence service team leadership and product marketing on the future needs for customers, prioritizing roadmap features and GTM messaging
• Dedicate time to continuous learning about the latest advancements in AI research and AWS service capabilities
• Participate in knowledge sharing activities with colleagues, creating field enablement materials to help other SAs understand how to integrate generative AI solutions into customer architectures

- Deep expertise in tech domains (software, cloud, systems, infrastructure, security, networking, data & analytics)
- Proven track record in designing and implementing enterprise applications and infrastructure, particularly in software/internet industries
- Strong cloud architecture knowledge with relevant certifications (Solutions Architecture, Security, or DevOps)
- Bachelor's degree in Computer Science, Engineering, Mathematics or equivalent experience
- Experience in leading enterprise-scale software development using structured lifecycle methodologies

- Experience in infrastructure architecture, database architecture and networking
- Experience working with end user or developer communities
- Knowledge of software development tools and methodologies

We're seeking an innovative solutions architect who will help customers transform their businesses using advanced AI technologies. In this role, you'll be a strategic partner, guiding organizations through their most complex technological challenges and unlocking unprecedented opportunities in the AI landscape.Key job responsibilities
- Provide comprehensive technical expertise in Generative AI, Predictive AI, and Machine Learning solutions- Facilitate strategic discussions with executive and technical leadership across diverse industriesA day in the lifeDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 7+ years of experience designing, implementing, or consulting on AI/ML solutions
- 5+ years in solutions architecture or pre-sales engineering roles
- Bachelor's degree in computer science, engineering, or related technical discipline
- Demonstrated ability to communicate complex technical concepts effectively

Key job responsibilities
As a native German-speaking Support Engineer based out of our Munich office, you will be responsible for providing high-quality technical support to Alexa Question & Answering (Q&A) internal and external customers. In the role, you can expect to:
- Follow workflows with strong guidelines to localize and scale Alexa's Q&A understanding, using internal localization tools and engines- Use your language expertise to perform Quality Assurance testing, ensuring that the content you localize is understood correctly and enables Alexa to sound like a local
- Work across a set of internal applications and platforms to analyze where Alexa fails to provide an optimal answer
- Act as the first line of defence by troubleshooting top semantic frictions/defects using a set of semantic Q&A tools and implement fixes to drive improvements in Alexa's performance in your language
- Manage trouble tickets to resolution or escalation, leveraging existing documentation, procedures, and tools
- Provide detailed data and communication in tickets, documenting your investigation actions and next steps
- Adhere to SLA thresholds for defects and stakeholder requests while ensuring all tasks are implemented to our high bar for quality processes
- Generate service metrics using scripts and/or documentation

- One or more years of experience as a transcriber or annotator
- Quick in adapting to new processes and workflows
- Writing/editing experience and familiarity with content production processes
- Experience/Familiarity with ontologies and/or knowledge representations
- Experience/Familiarity in SQL
- Experience in a technical support or similar role

Key job responsibilities
- Build relationships with key stakeholders across the portfolio.A day in the life
You’ll be based at one of our sites. Being on site allows you to stay close to every part of the delivery process and means you have visibility of everything to guide our logistics partners. You’ll look after all elements of our partner relationships, from getting the contracts in place to keeping track of performance.This role is all about clear communication. You’ll be in daily contact with the partners you manage to make sure they have everything they need to carry out deliveries on time.

As a Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.Key job responsibilities
Your job responsibilities include:
* Work directly with strategic customers to accelerate their challenging, mission-critical projects and recommend best-practice architectures in line with their long-term business outcomes
* Build technical relationships with customers and operate as their trusted advisor. The best interests of the customer will shape the guidance you provide.
* Share the voice of the customer to inform the roadmap of AWS features.
* Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts).
* Evangelize and educate about AWS (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).
* Contribute to the growth of the Solutions Architecture organization by interviewing candidates and having a voice in hiring decisions. You will also be helping others develop new skills by mentoring team members
* Develop areas of depth in technical domains relevant to your interests and your customer's outcomes.
As a Solutions Architect, you'll create innovative cloud solutions and showcase AWS capabilities to customers. You'll design cloud-native architectures and join a diverse team of technologists. While AWS knowledge is beneficial, we value strong technical fundamentals and eagerness to learn. You'll continuously expand your expertise through customer interactions, peer collaboration, and hands-on experimentation. We emphasize long-term customer success and reward innovation.A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries