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Key job responsibilities
1. Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs
2. Perform quality audits for BAP team and handle escalations
3. Provide support as and when required for overtime, deep dives, mentoring new batches, escalations and cross training
4. Ensure compliance with procedures and SLAs while achieving quality and performance metrics (Meet or exceed all Goals). Work on the Core queues and willing to switch between different functions as per business requirement.
5. Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
6. Communicate effectively both in verbal and written form on all investigative matters8. Support new hires or focus group investigators in the team to help them meet require performance standards
- Master's degree, or PMP
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You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph
- A+ or CND (Certified Network Defender) or Network+ or Security+
- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.
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Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field.
- Experience in large-scale software development or application engineering with recent coding experience in two or more of the following languages: Java, JavaScript, C/C++, C#, Objective-C, Node.js, .NET, Python, PHP or Ruby.
- Experience as a technical specialist in Customer-facing roles.
- Ability to think about business, product, and technical challenges in an enterprise environment.
- French, English are required.
- Masters or PhD in Computer Science, Physics, Engineering or Math.
- Architecting, designing and developing applications on the AWS platform.
- Designing and building application using Container and serverless technologies.
- Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability.
- Exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC) (e.g. Terraform, CDK, CloudFormation).
- Continuous Integration (CI) tools (e.g. AWS Code Pipeline, Jenkins, Gitlab, Circle-CI).
- Experience working directly with customers, partners or third-party developers.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
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In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS.As trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
A day in the life
About the team
Diverse Experiences:
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- 5+ years of IT implementation experience driving discussions with senior personnel regarding trade-offs, best practices, project management and risk mitigation, with primary AWS services (EC2, ELB, RDS, Route53, S3 etc).
- Demonstrated experience leading the design, development and deployment of business software at scale or current hands-on technology infrastructure, network, compute, storage, virtualization and experience building and operating release management systems, and CI/CD workflows;Additional knowledge and experience around Security is expected for the candidate.
- Experience with Infrastructure automation through Infrastructure as Code tools (AWS CDK, Cloudformation etc) and Configuration management tools such as Ansible, Chef or Puppet, and working with programming and scripting languages such as Python, Ruby, Perl, Java etc., to build automation frameworks
- Experience with IT compliance and risk management requirements (eg. security, privacy, SOX, HIPAA etc.), Scripting and/or coding experience as well as ability to travel to client locations when needed and excellent French and English communication skills.
- Financial services and consulting experience and with knowledge of the primary AWS services (EC2, ELB, RDS, Route53 & S3)
- Track record of implementing AWS services in a variety of distributed computing environments; large scale migration experience Data Center to Data Center and/or Data Center to Cloud Infrastructure automation through DevOps scripting (E.g. shell, Python, Ruby, Powershell) will be a plus for the candidate.
- Practical Linux and Windows-based systems administration skills in a Cloud or Virtualized environment, and knowledge of IP networking, VPN and firewalls.
- Experience monitoring and log aggregating frameworks like CloudWatch, Datadog, Splunk, Opentracing, AWS X-Ray, and APM tools, alerting and notifications as well as demonstrated ability to think strategically about business, product, and technical challenges.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
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You will work directly with customers and innovate in a fast-paced organization that contributes to game-changing projects and technologies. You will design and run experiments, research new algorithms, and find new ways of optimizing risk, profitability, and customer experience.We’re looking for Data Scientists capable of using GenAI and other techniques to design, evangelize, and implement state-of-the-art solutions for never-before-solved problems.
Key job responsibilities
As a Data Scientist, you will,
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- Bachelor's OR Master degree with several years of experience
- Several years of data querying languages (e.g. SQL), scripting languages (e.g. Python) or statistical/mathematical software (e.g. R, SAS, Matlab, etc.) experience
- Experience in any of the following areas: algorithms and data structures, parsing, numerical optimization, data mining, parallel and distributed computing, high-performance computing, neural deep learning methods and/or machine learning
- Experience in using Python and hands on experience building models with deep learning frameworks like Tensorflow, Keras, PyTorch, MXNet- Excellent French and English communication skills
- PhD or Masters degree in computer science, engineering, mathematics, operations research, or in a highly quantitative field
- Practical experience in solving complex problems in an applied environment
- Hands on experience with deep learning (e.g., CNN, RNN, LSTM, Transformer)
- Prior experience in training and fine-tuning of Large Language Models (LLMs)Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
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This role is for a senior database solution architect who has experience with non-relational databases such as DynamoDB, and/or In-memory databases such as memcached, and/or relational databases such as PostgreSql who will act as a subject matter expert for helping customers in designing database solutions that leverage AWS serverless and managed services. You will directly interact with key customers to understand their business problems, design architectures, guide customers in implementations, deliver briefing and deep-dive sessions to upskill customers and help them adopt your solutions. As part of the EMEA GTM database specialist team, you will work closely with other solution architects from various geographies with diverse expertise in Data and AI domains to deliver end-to-end solutions to AWS customers. As a senior member, you will interact with other database solution architects in the field, providing guidance on their customer engagements. You will develop reference architectures, white papers, and presentations to enable customers and partners to fully leverage AWS database services. You will also create field enablement materials for the broader technical field population, to help them understand how to integrate AWS database solutions into customer business applications. You will drive effective feedback gathering from customers, and distill and translate that feedback into clear business and technical requirements for product and engineering teams to review.Key job responsibilities• Provide advanced technical knowledge to your domain and unblock customers’ largest and most critical business challenges.
• Represent the voice of the customer; bring customer feedback to product teams to influence feature development and future product roadmap.
• Act as a thought leader sharing best practices through forums such as AWS blogs, whitepapers, reference architectures and public-speaking events such as AWS Summit, AWS re: Invent, etc.
• Partner with Business Development teams to define the technical components of best in class GTM concepts, solutions, and initiatives.
• Develop and support an AWS internal community of technical subject matter experts worldwide. Create field enablement materials for the broader SA population, to help them understand how to integrate Amazon Web Services solutions into customer architectures.A day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
- basic understanding of cloud technology (e.g. cloud compute and storage , systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in database applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience with Cloud platforms such as AWS.
- Experience in in-memory Memcached and non-relational databases e.g. dynamoDB, mongoDB, or time series database, graph database etc.
- Experience working with end user or developer communities
Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
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Key job responsibilities
As Senior Manager of EMEA GenAI/ML Specialist Solutions Architecture, you'll play a vital role in guiding innovative customers, while embracing change and adapting to the fast moving pace of the technology and the business. Your responsibilities include:About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
-10+ years of technology related customer facing roles.
-5+ years of management experience in technical roles.
-Experience with machine learning, AI, or GenAI/LLM as a practitioner.
- Deep understanding of GenAI market landscape, tech ecosystem, and ability to articulate technology and value propositionAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.
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Key job responsibilities
1. Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs
2. Perform quality audits for BAP team and handle escalations
3. Provide support as and when required for overtime, deep dives, mentoring new batches, escalations and cross training
4. Ensure compliance with procedures and SLAs while achieving quality and performance metrics (Meet or exceed all Goals). Work on the Core queues and willing to switch between different functions as per business requirement.
5. Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
6. Communicate effectively both in verbal and written form on all investigative matters8. Support new hires or focus group investigators in the team to help them meet require performance standards
- Master's degree, or PMP
These jobs might be a good fit