Cloud Operations Integration Gfs Emea jobs at Amazon in France

Key job responsibilities
1. Demonstrate flexibility to work within different queues, with increased complexity or specialization based on current business needs
2. Perform quality audits for BAP team and handle escalations
3. Provide support as and when required for overtime, deep dives, mentoring new batches, escalations and cross training
4. Ensure compliance with procedures and SLAs while achieving quality and performance metrics (Meet or exceed all Goals). Work on the Core queues and willing to switch between different functions as per business requirement.
5. Work on projects that design/improve tools or processes by testing and/or develops recommendations for management
6. Communicate effectively both in verbal and written form on all investigative matters8. Support new hires or focus group investigators in the team to help them meet require performance standards

- Master's degree, or PMP

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.* This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.Key job responsibilities
You will be required to engage in physical data center activities with or without reasonable accommodation. This includes all tasks associated with planning and tracking capacity, rack deployment, rack cabling, hardware and software troubleshooting, and rack decommissioning.These activities include the following:
• Lifting and moving material up to 49 pounds each
• Working in cramped and/or elevated locations
• Bending, lifting, stretching, and reaching
• Standing and walking for up to 8+ hours a day
• Ascending and descending ladders, stairs, and gangways safely and without limitation
• Work in a noisy environment
• Work shifts longer than 8 hours to support 24/7 operations (covering both night and day shifts).A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities and demonstrate a breadth of knowledge:
• Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
• Show a strong aptitude for troubleshooting and problem solving
• Solve problems at their root and step back to understand the broader context
• Maintain service level agreements through the implementation of proactive issue detection and reporting
• Are biased to act in the absence of direction or support
• Improve effectiveness through process innovationThis position will fill an opening at one of multiple separate sites. This position may shift work that will include days/nights/weekends/holidays.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security+
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- A+ or CND (Certified Network Defender) or Network+ or Security+
- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP) is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear, cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible experience preferred.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.As the Data Center Engineering Operation (DCEO) Chief Engineer (CE), you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves both planned preventative maintenance of equipment, daily corrective work, and emergency response to emergent issues. You will serves as an expert technical resource reporting to a site’s Data Center Facility Manager and interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. Being the singular focal point for all facility operations within a given data center, you will support Amazon within its owned and operated data centers. Data center equipment that supports mission-critical servers must maintain better than 99.999% uptime.As the DCEO Chief Engineer you will manage small-to-medium impacting projects from conception to completion. These projects involve large amounts of independent work as well as collaboration with external support groups including engineering, automation, processing, and finance in both local and global settings. Creating and delivering on key milestones, obtaining and tracking quotes for all necessary costs, and documenting project results for future implementation at other facilities. The goals of such projects are for the CE to drive innovation and resiliency while reducing operational costs in the facilities.One of the best parts to this role is that you will direct, train and support Engineering Operation Technicians in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
Key job responsibilities
Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in a data center.
• Operate independently with limited direct management
• Act as an escalation point for all facilities-related issues within the data center, escalating to the Data Center Facility Manager as needed
• Perform root cause analysis of equipment failures
• Troubleshoot and report of facility and data sever-level events within internal SLA
• Create and deploy new standard practices for Engineering Operations Technicians, Chief Engineers, and vendor support teams
• Provide training and guidance to Engineering Operations Technicians
• Ensure all safety procedures are adhered to by vendor and Amazon staff
• Utilize internal CMMS to manage building workflows
• Communicate complex technical information to a non-technical audienceA day in the life
About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Industrial or Data Center fields related Engineering.
- 10+ years of relevant work experience in a data center or other critical environment.
- Engineering Degree in Electrical or Mechanical

- Strong verbal and written communication skills
- Solid leadership and organizational skills
- Data Center or Any other Critical facility experience with minimum 8 year of experienceAmazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:
1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs
2. Providing technical guidance and troubleshooting support throughout project delivery
3. Collaborating with stakeholders to gather requirements and propose effective migration strategies
4. Acting as a trusted advisor to customers on industry trends and emerging technologies
5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifactsA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s degree, or equivalent experience, in Computer Science, Engineering, Mathematics or a related field.
- Experience in large-scale software development or application engineering with recent coding experience in two or more of the following languages: Java, JavaScript, C/C++, C#, Objective-C, Node.js, .NET, Python, PHP or Ruby.
- Experience as a technical specialist in Customer-facing roles.
- Ability to think about business, product, and technical challenges in an enterprise environment.
- French, English are required.

- Masters or PhD in Computer Science, Physics, Engineering or Math.
- Architecting, designing and developing applications on the AWS platform.
- Designing and building application using Container and serverless technologies.
- Experience architecting highly available systems that utilize load balancing, horizontal scalability and high availability.
- Exposure to Agile software development and DevOps practices such as Infrastructure as Code (IaC) (e.g. Terraform, CDK, CloudFormation).
- Continuous Integration (CI) tools (e.g. AWS Code Pipeline, Jenkins, Gitlab, Circle-CI).
- Experience working directly with customers, partners or third-party developers.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

Key job responsibilities
• Team Leadership and Development: Build and lead a dedicated Digital Sovereignty specialist sales team comprising both partner and customer sales specialists. Drive operational excellence and strengthen strategic alignment across all Digital Sovereignty sales efforts. Provide coaching, mentoring, and guidance to drive performance and professional growth.• Strategic Engagement and Influence: Drive strategic relationships with C-level executives and technical decision-makers. Act as a trusted advisor to provide sovereign cloud expertise and value propositions. Take a leadership role proposing and closing large deals.• Strategic Planning and Analysis: Contribute to the development of multi-year strategic roadmaps. Analyze market trends and customer feedback to inform strategy and collaborate with BI/Sales operations to leverage data insights for decision-making.
• Cross-functional Collaboration: Drive alignment across multiple stakeholder groups and facilitate effective communication and collaboration between different business units.
• Business Growth and Innovation: Identify and develop new business opportunities through influence and expertise. Provide thought leadership in sovereign cloud solutions and support sales teams in complex deal structures and negotiations.
• Operational Excellence: Drive best practices and process improvements while ensuring alignment with compliance and regulatory requirements. Contribute to the development of scalable approaches for business growth.
• Stakeholder Management Build and maintain strong relationships with internal and external stakeholders. Demonstrate AWS leadership principles in all interactions while maintaining effective communication channels across all levels.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 8+ years of sales experience
- Proven experience in complex enterprise sales
- Experience managing teams to achieve significant revenue targets ($200M+)
- Experience of develop long-term strategic relationships with key accounts
- Experience analyzing data and best practices to assess performance drivers
- Experience planning, managing and closing competitive sales efforts and managing deals from negotiation, to closing and through delivery
- Experience proactively growing customer relationships within an account while expanding their understanding of the customer's business
- A proven track record of implementing, delivering large projects and communicating effectively at executive level

Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Tasks:
· Operate and maintain all mechanical, electrical and HVAC equipment within the Data Center/Facility.
· Supervise contractors who perform servicing or preventive maintenance
· Develop work plan for emergency repair of critical assets.
· Operates under minimal supervision.
· Work on-call and a rotating schedule as needed.
· Perform basic support concepts such as ticketing systems, root cause analysis, and task prioritization
· Perform shift duty as required.
· Fully comply with all physical security procedures and policies.
· Ensure all safety procedures are adhered to while performing work.
· Perform rack power installs, rack PDU, and rack ATS replacements.
· Verification on electrical/cooling capacity before new rack install.
· Create and Close Work Orders with appropriate data, to include labor hours, equipment maintenance, and parts used into asset management system.
· Maintain changes in state in Mission Critical infrastructure in support of corrective/ preventive maintenance.
· Testing: Test quality, performance, safety, and reliability of products, equipment, processes
· To be a front-line responder for hands-on electrical and mechanical equipment troubleshooting. This equipment includes, but is not limited to, AHU’s, chillers, cooling towers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.
- An ability to solve problems through root-cause elimination, stepping back to understand the broader context.
- Ensure all safety procedures are adhered to while performing work.
- An aptitude for trouble-shooting and problem-solving complex issue
- An ability to follow procedures system documentation and track issues through appropriate entries into a Trouble Ticket system.
- Demonstrate good judgment and instincts in decision making.
- Prioritize appropriately in a complex, fast-paced environment.
- Willingness to take ownership for technical issues.
- Utilize EPMS and BMS to manage building workflows.Physical Requirements:
· Work on a 24x7 schedule (where applicable)
· Work at heights and from ladders.
· Perform physical tasks during the shift and coordinate body movements when using tools or equipment
· Work in a noisy environment with ear protectionKey job responsibilities
· Setting and maintaining the highest standards for safety and actively promoting a world-class safety culture in all aspects of operational procedure.
· Driving continuous improvement efforts on infrastructure through standardization of procedures and policies, while delivering performance against agreed metrics.· Collaborating effectively with internal & external stakeholders to deliver operational excellence for all AWS customers.
· Responsible for ensuring that the preventive maintenance of site-critical facility infrastructure is planned and executed to the highest standards, in accordance to AWS procedures.
· In charge of facility monitoring & supervision (via BMS, PMS, Walkthrough...etc.)
· Participation in the successful delivery of build-out and retrofit of Data Center infrastructure.
· Ensuring organizational capability to react & respond appropriately to any potential customer-impacting event on any component of electrical or mechanical infrastructure.
· Reviewing incident reports, documenting periodic trend summaries, and providing updates and recommended actions to management.
· Draft, update & maintain method statements, standard operating procedures, emergency response procedures, preventive maintenance programs, and all technical documentation pertaining to DCEO.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

-Bachelor Degree in Electrical Engineering, Mechanical Engineering, HVAC, Industrial technology, or Electrotechnical Engineering
-7+ years of experience in the field of electrical/mechanical and refrigeration system preventive and corrective maintenance (data center, production site, energy facilities, etc..)
-Experience of critical infrastructure systems (UPS, generators, switchgear, HVAC, chilled water/cooling systems, pump)
-Familiarity with 24/7/365 mission critical environment.
-Good level of English (written and oral)

· Familiar with BMS and EPMS control systems and data collection/trending
· Apprentice/trades certified or diploma in an Electrical field
· Data Center/ Manufacturing experience
· Bachelors/Masters degree in Electrical Engineering, Mechanical Engineering or relevant discipline.Amazon est un employeur engagé pour l'égalité des chances. Nous sommes convaincus qu'une main d'oeuvre diversifée est essentielle à notre réussite. Nous prenons nos décisions de recrutement en fonction de votre expérience et de vos compétences. Nous apprécions votre envie de découvrir, d'inventer, de simplifier et de construire. La protection de votre vie privée et la sécurité de vos données constituent depuis longtemps une priorité absolue pour Amazon. Veuillez consulter notre Politique de Confidentialité pour en savoir plus sur la façon dont nous collectons, utilisons et traitons les données personnelles de nos candidats.

The Manufacturing Test Engineer is responsible for the manufacturing test infrastructure for all eero hardware products. Their role starts from early concept prototype builds and continues through sustaining production and reverse logistics while maintaining an infrastructure which touches manufacturing partners through our cloud to our data team. A passion for continuous process improvement is required to continually reduce cycle time and increase test coverage by implementing best practices and using production and field data to make design decisions.
We’re looking for someone who can:
* Own factory test line at FATP; Develop software ecosystem consisting of physical test controllers, big data reporting systems, security certificate management, and cloud infrastructure
* Supervise all factory activity as it pertains to the eero and represent eero in all interactions with the contract manufacturer
* Define modular test strategies and limit implementation, analyze new product testability and deliver test solutions to support the new product introduction process at eero’s manufacturing partner
* Lead factory test yield attack by reducing first pass and final pass failures
* Develop, qualify, and execute RF system testing, board level calibration, desense testing, power testing, and ensure production control processes, data analysis/ interpretation GR&R, Cp/Cpk and correlation analysis are employed
* Automate a wide variety of processes, using techniques such as virtual test environments, automated optical inspection, radio validation, electrical testing, interoperability assessment, and robotics automation
* Compile and analyze production test data using automated and exploration / visual big data analysis techniques
* Guide the hardware requirements for test fixtures which interact with DUT. Ensure fixture design is aligned to cost, scale, and schedule. Engage in RFQ between eero, test vendor, and CM for best end to end testing solution
* Monitor and delegate delivery, bring-up, and validation of all test equipment
* Introduce test processes, monitor functional test yield and take corrective actions to drive continuous smooth production
* Expand the current Python test software code base for next generation products
* Provide feedback to eero Hardware and Software/Firmware development teams to ensure future products are designed for efficient and high quality manufacturing
* Lead DOEs to root-cause test-station related failures isolating to DUT, setup, or implementation.
* Communicate project status updates to various project stakeholders, including team members and executives within eero and OEMs
* Pay attention to detail without becoming lost in the details

* 3+ years of software programming experience in Linux for machine controllers
* Experience programming in scripting languages, preferably Python
* Experience with RF products will be a plus
* BS Degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or similar
* Familiar experience with Linux, git, and all of the standard UNIX command-line tools
* Well-versed in production factory Final Assembly, Test, and Packout (FATP)
* Natural bias towards documentation; use of defect tracking systems (Jira) and document control (Arena)
* Exceptional communication skills - verbal, written and technical communication

MS Degree in Electrical Engineering, Mechanical Engineering, Mechatronics, or similar Exceptional communication skills - verbal, written and technical communication in Mandarin and Vietnamese