Data Center Operations Technician Trainee jobs at Amazon in Fiji

Your day will be dynamic and purpose-driven. You'll collaborate with world-class engineers, prototype innovative solutions, and rapidly transform ideas into functional technologies. Expect to engage in fast-paced development cycles where your creativity and technical expertise drive meaningful change.Key job responsibilitiesAnalyze complex technical challenges and develop strategic, efficient solutions
Participate in code reviews, architectural discussions, and continuous improvement initiatives
Contribute to a culture of technical excellence and knowledge sharing

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
- You will troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices so they operate on a 24/7 basis.
- You will maintain a high level of system reliability and availability.
- You will participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
- You will share knowledge and help train less technical staff on the best practices related to all service owner issues.- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
A day in the life
- You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Show a strong aptitude for troubleshooting and problem solving
- You will be involved with site management and maintain tidiness in operation areas
- Your role involves covering 24x7 shift rotationAbout the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSMentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of Server Hardware and network fiber hands-on experiences required.
- Experience in Network troubleshooting, Optical Fiber Cabling, Switches and Routers.
- Comfortable acting as escalation and strong communication skills.

- Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+
- Networking certification - CCENT/CCNA, Network+
- Scripting skills – e.g., Python, Ruby, Perl, Bash
- Server+, A+, CompTIA

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
In this role as a Data Center Operations Technician, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:- You will work as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
- Your role and responsibilities include, but are not limited to, server rack installation, hardware break-fix on various components, troubleshooting network issues also responding to emergent situations that affect operational stability.
- You will work and meet SLAs against assigned trouble tickets via a directed workflow, be the first line touch point for hardware troubleshooting and technical issues.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- You will participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
- You have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge
- You will contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
A day in the life
- You will support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
- You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including rack install, server break/fix, rack decom etc.
- You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
- Show a strong aptitude for troubleshooting and problem solving
- You will be involved with site management and maintain tidiness in operation areas
- Your role involves covering 24x7 shift rotation
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSMentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Computer/Server hardware troubleshooting experience required
- Computer networking including
- Fiber troubleshooting experience and theory

- Degree/Diploma/Technical certifications in Information Technology, Computer Engineering or related disciplines
- Basic understanding of Linux/Unix scripting
- Knowledge of the following technologies: Remote Access (Console routers, IPMI, BMC), Network Equipment Installation and Configuration, Data Center Operations (Inventory Management, Hot/Cold Aisles, Security), (Redundancy) Power feeds, ATS, Server Hardware, RAID, Network Connectivity

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.ABOUT AWS:Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWSMentorship and Career growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance
Early Career Talent
When you join Amazon Web Services as a student or recent graduate, you’ll have the chance for your voice to be heard and amplified. That’s because our teams are looking to learn as much from you as you’ll learn from them. Whether you’re graduating with a high school or equivalent diploma, associate degree, bachelor’s degree, MBA, or PhD, we offer a range of early career opportunities across the globe.Key job responsibilities
• Perform routine activities on hardware, operating systems including installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices (e.g. racks, servers, networking devices, hardware components, cables, etc.)
• Perform storage media (HDD, SSD etc.) sanitization and destruction tasks
• Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component, or a media spare
• Follow well-defined information security policies and physical safety practices
• Work within a ticket-based environment and work on systematic problem resolution
• Movement of equipment with assisted lifting machinery.
• Collaborate with internal teams (DC operations, DC Engineering, Logistics, Security, Projects etc.) sharing ideas and contribute in projects to improve DC work environment and overall efficiencies.
• This role involves covering 24x7 shift rotation

• Basic knowledge of System hardware and Network devices
• Good written & verbal communication and a team player

• Diploma/Technical certifications in Information Technology, Computer Engineering, Computer Science or related disciplines
• Familiarity with server hardware troubleshooting, network protocols and Linux operating system
• Knowledge about Data Center operations: Inventory Management, Hot/Cold Aisles, Security
• Data Center environment safety and security awareness