Data Center Operations Cluster Manager Infrastructure jobs at Amazon in China, Islands District

The Role:
In this role, you will:
• Engage with an experienced cross-disciplinary staff to conceive and design innovative consumer products
• Work closely with an internal inter-disciplinary team, and outside partners to drive key aspects of product definition, execution and test
• Be responsive, flexible and able to succeed within an open collaborative peer environment

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 3+ years of experience working with development partners such as ODM (Original Design Manufacturing )and CM (contract manufacturing) and familiar with consumer device production line process.
- 3+ years of programming experience with at least one modern language such as Java, C++, or C# including object-oriented design
- 2+ years of experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- 4+ years of professional software development experience
- Bachelor’s degree in Computer Science, Electrical Engineering or related field, or 1+ years of relevant work experience
- 4+ years of professional experience in software development building production software systems
- 4+ years of demonstrated experience applying Computer Science fundamentals in object-oriented design, data structures, algorithm design, problem solving, and complexity analysis
- Understanding of Digital Signal Processing fundamentals
- Experience in C, C++, Python and Matlab

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience in developing signal processing algorithm for realtime application
- Audio and Speech processing domain knowledge
- A proven track record of seeking out and resolving system performance issues involving memory, storage, and CPU
- Excellence in technical communication with peers, partners, and non-technical cohorts
- Development experience in Android or Linux.
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
- Ability to take a project from scoping requirements through actual launch of the project.
- Experience in development and implementation of ML models such as DNN

We are seeking an Operations Manager to lead one of our Delivery Stations.
Your responsibilities:- Managing day-to-day relationships with multiple Delivery Channels
- Problem-solves for closing gaps between performance and goals
- Hires and develops top talent. Creates and implements a talent plan for the site including talent acquisition, performance and career management, learning and development, succession planning, and employee engagement
Key job responsibilities
The Ops Manager, leads an operation for +20k packages. Manages On-The-Road execution encompassing to Delivery Service Partners, and Drivers on route and develops strategies to streamline these operations. Leads a team of UTR & OTR TLs and +30 Associates, being the owner of solving complex problems and making key decisions and escalations on behalf of their team. Fosters a Culture of Safety. Responsible for protecting service levels monitoring and improving drivers and associates performance. Assembles the right team, assigns the tracking strategy, and controls the operation to ensure timely and successful Last Mile delivery.

- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

- 2+ years of performance metrics, process improvement or lean techniques experience

Key job responsibilities
• Ensure products continuously comply with Amazon's quality, performance, reliability, as well as industry safety and regulatory requirements worldwide
• Drive manufacturing excellence through data-driven approaches to identify quality trends, predict potential issues, and implement preventive measures across supplier networks
• Manage and coach strategic suppliers to improve quality management systems, manufacturing processes and customer satisfaction; utilize AI-powered analytics to provide data-driven recommendations for improvement
• Design and operate scalable quality management programs, develop best-in-class processes and systems, and drive continual improvement across different business models
• Communicate technical, quality, and process requirements effectively to non-technical stakeholders through data visualization and analytical insights

• Bachelor’s degree required with a scientific or engineering focus
• 4+ years of working experience in quality management, manufacturing, or related fields in consumer products or fashion industry
• Knowledge of quality management systems and standards (e.g. ISO 9001), with demonstrated understanding of manufacturing operations across diverse industries
• Fluent in Chinese and English; excellent written and verbal communication skills
• Think creatively and possess strong analytical and problem-solving skills
• Able to travel (national and international) often

• Experience with process improvement methodologies (e.g., Lean Six Sigma) and data-driven problem solving
• Basic proficiency or strong interest in analytical tools (SQL, Python, or AI tools) to drive business insights and operational efficiency
• Experience in communicating data-driven insights with cross-functional teams and leadership

Key job responsibilities
• Office hours duty in data center operations
• Capacity landing and decommissioning according to process guideline
• Run rack to rack cabling include fiber and copper cables upon Amazon standards.
• Rack cabling coordination and quality control
• Innovate and contribute from day to day operation experiences to improve operation efficiency
• Maintain proper media operations according to process guideline
• Site management and maintain tidiness in operation areas
• Assist Hardware Break-fix and troubleshooting according to process guideline
A day in the life
You will experience a typical day of DCO in Amazon with
• Take ownership of technical issues, utilizing cross-team collaboration when needed to drive resolution
• strive for operations excellence and innovate improvement ideas
• Use ticket system to prioritize and track the installation, diagnosis, and hardware or network issues
• Maintain service level agreements through the rapid response to emergency issuesReasons you will love working in an Amazon Data Center:
• Diverse and inclusive culture
• Professional development opportunity through hands-on training and learning on wide variety of systems, career advancement within AWS Data Center
• Ability to have high degree of ownership to innovate and scale ideas across Amazon Data Centers world-wide
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?Inclusive Team CultureMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance

- 1+ years of computer hardware experience, including troubleshooting and repairing experience
- Bachelor's degree in IT, computer science or equivalent
- Knowledge of network cabling, optic types, and test equipment

- 1+ years of data center experience
- Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies
- Experience summarizing and communicating important data

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
• Lead and supervise a team of Data Center Managers and hourly employees across multiple data centers, installing, maintaining and decommissioning network and server hardware
• Oversee the safety, security, availability, quality, and performance of the team, while driving a positive customer experience across multiple shift schedules
• Strategic planning and forecasting; manage team and individual performance; delivering performance reviews, and address staffing needs.
• Carry out supervisory responsibilities in accordance with the organization’s policies and procedures.
• Mentor, train and develop career progression for direct reports and members of the organization.
• Obsess over team learning and development, both from a technical/functional and soft skills (critical thinking, emotional intelligence, and adaptability) development perspective.
• Coordinate support of change management resources in partnership with electrical and mechanical operations teams.
• Develop, improve, and share operational best practices across the region and with peers globally.Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

· Minimum 5 years of people management experience with direct reports as their performance manager
· In-depth knowledge and experience of change, problem and incident management, literacy in security and customer data protection
· Demonstrated communication skill in presentation, open discussion, team coaching
· Financial understanding in annual budgeting, Capex and Opex concepts
· Project Management skill

· Knowledge of data center MEP Infrastructure: Power, Cooling & Facilities Management
· In-depth knowledge on data center operations, processes and continuous processes improvement
· Experience in data center Safety and Security measures
· Knowledge of data center server capacity planning
· ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
· Data Center related certification - CDCP/S/E, CDCMP/TP
· Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+

The Role:
As Lab Engineer on the Data Collection team, you will champion the quality and efficiency of data collection for the organization, implementing and executing on large scale data collection, ensuring deliverables meet and exceed customer expectations.Key job responsibilities:- Running test cases on devices – such as executing use case scenario based testing- Execute test cases, interpret, and report testing results, and be a vocal proponent for quality in every phase of the development process- Find, isolate, document, regress, and track bugs through resolution. Able to debug and restore data collection systems.- Support projects including setup and verification of all system components, trouble-shooting during set-up and live sessions, and ensure integrity and upload, metrics reporting tasks and processes, and document best practices- Apply knowledge of wireless and networking technologies, mobile devices, and quality assurance practices to ensure that connected devices meet all target requirements- Gaining knowledge of the features and detailed functional requirements to execute your assigned tests- Work onsite 5 days per week- Lift up to 25lbs when needed

- Python coding
- Bachelor’s degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience
- Effective written communication skills
- Able to problem solve and operate independently
- Experience with writing the test plans, use cases, and issue reports

- Experience with Acoustics measurement and signal processing
-Experience with data engineering or science
- Experience working in a linux environment
- Matlab, Bash, or other coding/scripting experience
- Experience configuring, deploying and testing software updates including ability to identify issues and escalate to development as appropriate ·
- Proven track record of using to analyze issues, make decisions, and generate various solutions
- Exceptional attention to detail, ability to follow through, and strong organizational skills
- Experience testing in a Consumer Electronics lab or field environment
- Proven track record of using to analyze issues, make decisions, and generate various solutions

The Role:
As a Sr.Software Quality Assurance Engineer - Audio, you will work with consumer application testing expertise. You will join the team of hands-on, pro-active, self-motivated and seasoned SQA professionals. In this role, you will:
- Create test plans and test cases
- Efficiently execute test cases across all functional areas of our products especially have expertise in Audio.- Review product user interface for conformity to design guidelines
- Find, isolate, document, regress, and track bugs through resolution
- Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
- Work with Software Development Engineers to understand the overall technical architecture and how each feature is implemented

- 6+ years of quality assurance engineering experience
- 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience
- Knowledge of QA methodology and tools, with demonstrated experience in an QAE role
- Experience in automation testing
- Experience in manual testing
- Experience scripting or coding
- Experience testing audio or speech related features in SW or HW products

- Audio product experience with consumer electronics
- Demonstrated expertise in black, white box and grey box testing methodologies, experience with standard QA and development tools, and the ability to operate within short release cycles
- Creativity and initiative to improve product coverage and effectiveness
- Hands-on experience in testing Linux/Android-based devices
- Solid understanding of QA tool development chains and environments
- Experience coding and scripting in python/BASH/Matlab
- Familiarity with acoustics, psycho-acoustics, signal processing and sound reproduction
- Familiarity with speech recognition
- Familiarity with ACQUA and other acoustic measurement equipments
- Familiarity with acoustic lab environment setup