Associate Professional Services Cloud Consultant jobs at Amazon in China, Hong Kong Island

Key job responsibilitiesThe leader should be dedicated to innovating end-to-end shopping experiences for sub same day delivery experience.
Leader's role will be instrumental in designing and strategizing multiple shopping products and operations, all with a relentless focus on rapid execution.You have a track record of exceptional performance and love working in a dynamic, ambiguous, fast-paced environment in which managing multiple projects and priorities is the norm.You have excellent judgment and high standards.

- 10+ years of engineering experience
- 5+ years of engineering team management experience
- 10+ years of planning, designing, developing and delivering consumer software experience
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience managing multiple concurrent programs, projects and development teams in an Agile environment

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities-Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
-Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
-Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
-Perform rack installs and rack decommissioning within internal SLA
-Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
-Technical writing to support change management program
-Monitor daily work requests and manage to resolution, and execute projects from conception to completion
-On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislationPhysical Requirements:-Regularly lift and/or move up to 39 pounds independently
-Participate in group lifts for 40+ pounds
-Maintain balance and perform construction tasks while on a ladder
-Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position
-Work in an environment requiring provided ear protectionA day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Technical (Military/Trade School) training or 2+ years of electrical or mechanical, HVAC, fire system experience in a mission-critical infrastructure or equivalent experience in a relevant industry (for example: electrical or mechanical)
- 2+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint)
- High school or equivalent diploma

- 4+ years of Data Center Engineering experience
- Associates or Bachelor’s Degree

In this role, you'll be the driving force behind the technology that powers our customers' key business outcomes. From early-stage startups building their initial products to established enterprises migrating legacy applications to the cloud, you'll tackle a wide range of technology challenges. Your expertise will shape the technology decisions of our customers, guiding them towards best practices, and serving as a trusted technical advisor.Key job responsibilities
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Minimum of 5 years in large-scale system architecture design or application development of complex IT solutions.
- Knowledge of the latest technology trends in open-source, distributed databases, containers, devops, real-time analytics, or Generative AI.
- In-depth working knowledge in one or more technology domains such as web or mobile applications, DevOps, Serverless, Big Data, Analytics, Machine Learning, high-performance databases (SQL and/or NoSQL), highly secured workloads, GenAI, etc.
- Strong verbal and written communication skills are a must (English / Cantonese), strong presentation skills with a high degree of comfort speaking with IT professionals and business executives.
- Strong ability to work effectively and collaborate across internal and external organizations.

Key job responsibilities· Work with customers to provide visibility and guidance around their AWS Services account through regular Operational Service Reviews and Reporting.
· Work with application owners to develop and standardize test, upgrade, and release management processes.
· Engage with Director and C-Level executives to understand business needs.
· Go “toe to toe” with customer technical stakeholders on most issues.
· Be the voice of the customer and work with internal AWS resources to ensure that the customer’s requirements are met.
· Raise internal awareness of customer impacting bugs and/or issues, and drive the appropriate prioritization for fixes and/or responses.
· Champion and advocate for customer requirements within AWS (e.g. feature requests).
· Participate in customer requested meetings (onsite or via phone).
· Triage technical issues.
· Provide oversight of escalation, prioritization, and drive customer communication during critical events.
· Developing and promoting governance models supporting the consistent use of cloud technologies aligned to institutional strategies and policies.
· Understanding customer business drivers and strategies, architectures, cloud adoption roadmaps, operating models, KPI, to measure and monitor benefits realization.
· Analyzing application portfolios, identifying dependencies & common infrastructure platform components, and assessing migration feasibility.
· Be available outside of business hours to help coordinate handling of urgent issues as needed.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree
- 5+ years of Transition Management, IT Consulting, or IT Delivery experience working in a customer facing role with a high level of accountability.
- Hands on experience leading large-scale Cloud based IT transformation projects
- 5+ years of experience in a customer facing delivery role (design/implementation/ consulting) at a cloud services provider, managed services provider or managed hosting provider.

- Experience with AWS services or other cloud offerings
- Strong organizational and project management skills with an ability to manage numerous, competing demands from internal and external stakeholders and customers.
- Excellent written and oral English communication skills to successfully engage with customers and colleagues. This role will require the creation of content such as whitepapers, presentations, project plans and other written deliverables.
- Technical Program or Project Management experience
- Experience with creating and executing Operations Integration (OI) projects as part of a larger transformation

Key job responsibilities
Build solutions that demonstrate technical breadth and practical knowledge of applicable AWS servicesContribute to workload discovery, requirements gathering, and preparation of engagement-related presentations.

Currently enrolled in, or completed within the last 12 months, an associates, bachelors or master’s degree
Experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++
Experience with one or more of the following: networking fundamentals, security, databases (relational and/or NoSQL), operating systems (Unix, Linux, and/or Windows)