Rack Decomissioning Data Technician Decom jobs at Amazon in Cambodia

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
* This role involves covering 24x7 shift rotation
- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

- Data center operation experience
- Network certification - CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc.
- Project coordination/management experience
- Bilingual (Korean/English)

The Senior Manager, Applied Science owns the science mission for new GenAI products and initiatives across Alexa AI's Personalization, Autonomy and Proactive Intelligence organization, bringing together Personalization science to power Alexa experiences. You will lead a team of applied scientists to harness state of the art technologies across machine learning, natural language processing, LLM training, and application, to advance the scientific frontiers of AI personalization and autonomous intelligence. The right candidate will be an inventor at heart, provide deep scientific leadership, establish compelling technical direction and vision, and drive ambitious research initiatives that push the boundaries of what's possible with AI.You will need to be adept at identifying promising research directions, developing novel AI solutions, and translating advanced AI research into production-ready models. You will need to be adept at influencing and collaborating with partner teams, launching AI models into production, and building team mechanisms that will foster innovation and execution. This role represents a unique opportunity to tackle fundamental challenges in how Alexa understands, personalizes, and proactively assists users through state-of-the-art AI technologies.Key job responsibilities
Technical Leadership
- Lead complex research and development projects
- Partner closely with the T&C Product and Engineering leaders on the technical strategy and roadmap
- Evaluate emerging technologies and methodologies
- Make high-level architectural decisions
Research & Development
- Drive innovation in applied science areas- Author technical papers and patents

- M.S. in Computer Science, Machine Learning, or a related field.
- 10+ years experience in natural language processing, machine learning, recommendation, search, multimodal AI, or a related field.
- Proven track record of leading and managing science and engineering teams in building complex, real-time systems involving AI, ML, NLP with successful delivery to customers.
- Demonstrated track record of project delivery for large, cross-functional projects with evolving requirements. Ability to take a project from requirements gathering and design to actual product launch, customer validation and scaling.
- Exceptional customer relationship skills including the ability to discover the true requirements underlying feature requests, recommend alternative technical and business approaches, and lead combined science and engineering efforts to meet timelines with optimal solutions.

Preferred qualifications
- Ph.D. in Computer Science, Machine Learning, or a related field.
- 10+ years experience in recommendations, search, natural language processing, machine learning, deep learning, Generative AI, Agentic AI or a related field.
- Demonstrated ability to push the envelope in at least one machine learning domain (e.g. deep learning, NLP, reinforcement learning)
- Expertise in large language models or demonstrated ability to develop this expertise quickly.
- Excellent written and verbal technical communication with an ability to present complex technical information in a clear and concise manner to a variety of audience.
- Expertise in end-consumer AI experiences, ideally with learning/ experiential offerings.
- Demonstrated track record of peer-reviewed scientific publications that advance state-of-the art for applied science.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Key job responsibilities
- Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
- Linux server and XEN service virtualization troubleshooting
- Remediate physical layer outages on both Systems & Network
- Participate in Data Center power & cooling events - 24x7 On-Call requirements and shift rotations
- Install & configure racks in-line with internal SLAs
- Triage & resolve trouble tickets for all devices
- Physical replacement of server and network devices
- Interact with third-party vendors & contractors
- Contribute ideas to improve operational efficiency
- Participate in and deliver on a number of local/regional/global projects
* This role involves covering 24x7 shift rotation
- 시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
- Linux 서버 및 XEN 서비스 가상화 문제 해결
- 시스템 및 네트워크의 물리적 계층 중단 재조정
- 데이터 센터 전력 및 냉각 이벤트 해결 지원
- 외부/계약 업체와의 협업
- 보안 및 안전 관련 프로세스 및 지침 준수
- 24x7 On-Call 교대 근무
- 서버 및 네트워크 장치의 물리적 교체
- DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
- 글로벌 프로젝트 참여 기회 제공About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

- Data center operation experience
- Network certification - CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc.
- Project coordination/management experience
- Bilingual (Korean/English)

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
•Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
•Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
•Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
•Inspire and guide improvement in team processes, technology innovation, and automation.
•Ensure all operational KPIs and metrics are being measured and met.
•Manage outage by severity level and act as the call leader.
•Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.주요 업무
• 개인 및 팀 성과 관리를 포함하여 데이터 센터 테크니션팀을 채용, 개발 및 관리
• 시스템, 하드웨어 및 네트워크 장치의 유지 관리 및 이슈 해결을 담당하는 팀의 리딩
•티켓 관리, 연중무휴 근무 배치, 하드웨어 물류를 포함하여 데이터 센터 운영의 효과적이고 효율적인 관리를 보장
•팀 프로세스, 기술 혁신 및 자동화를 개선에 기여
•모든 운영 KPI와 지표가 측정되고 충족되는지 확인
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of people management experience.
- 5+ years of experiences in managing an IT environment.
- In-depth knowledge and experience of change, problem and incident management.
- Demonstrated communication skill in presentation, open discussion, team coaching.
- Understanding in Financial budgeting, Capex and Opex concepts.

- Cumulative experiences in Data Center Operations or similar roles in a mission critical environment.
- Cumulative experiences with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling and IT service delivery principles and best practices.
- Project Management skill.
- Experience in Safety and Security measures.
- Fluent in Korean and English

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
•Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
•Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
•Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
•Inspire and guide improvement in team processes, technology innovation, and automation.
•Ensure all operational KPIs and metrics are being measured and met.
•Manage outage by severity level and act as the call leader.
•Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.주요 업무
• 개인 및 팀 성과 관리를 포함하여 데이터 센터 테크니션팀을 채용, 개발 및 관리
• 시스템, 하드웨어 및 네트워크 장치의 유지 관리 및 이슈 해결을 담당하는 팀의 리딩
•티켓 관리, 연중무휴 근무 배치, 하드웨어 물류를 포함하여 데이터 센터 운영의 효과적이고 효율적인 관리를 보장
•팀 프로세스, 기술 혁신 및 자동화를 개선에 기여
•모든 운영 KPI와 지표가 측정되고 충족되는지 확인
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of people management experience
- 5+ years of Information Technology (IT) experience
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
- Experience with budgeting, forecasting and variance analysis

- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
- Experience in infrastructure architecture, database architecture and networking
- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
- Experience with lab safety, security and quality practices
- Speak, write, and read fluently in English

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS 데이터센터 운영팀은 경력 단절 후 재취업을 희망하는 분들 또는 IT 분야로의 커리어 전환을 원하는 분들을 위한 Career Re-start 프로그램을 운영합니다. 본 프로그램은 3개월 계약직으로 진행되며, 근무 기간 동안 데이터센터 관련 교육, 실습 및 멘토링 등 체계적인 교육 프로그램을 통해 본인의 전문성을 다시 한번 발휘하거나 새로운 직무를 경험할 수 있는 기회를 제공합니다. 프로그램 종료 시점에 평가를 통해 Data Center Operations Engineer로 정규직 채용될 기회를 제공받을 수 있으며, AWS와 함께 새로운 시작을 만들어갈 분들의 많은 관심 바랍니다.트레이니 근무 기간 : 2025년 1월 - 2025년 4월*트레이니 과정 중 정규직 채용 평가에 합격하신 분들께서는 2026년 4월 중에 정규직으로 전환되어 연속 근무하게 됩니다.
Key job responsibilities
Key Responsibilities & Training:• Install and configure data center servers and network systems
• Perform hardware diagnostics and troubleshooting
• Replace hardware components in servers and network devices
• Manage storage media (HDD, SSD etc) operations, including sanitization and destruction
• Handle support tickets within defined Service Level Agreement (SLA)
• Work cross-functionally with internal data center operation teams
• Follow data center operations, security guidelines and safety standards
• Work on shift schedule covering 24/7 operations, including weekends주요 업무 및 교육 내용:• 데이터센터 서버 및 네트워크 시스템 설치와 구성
• 하드웨어 진단 및 문제해결
• 서버와 네트워크 장비의 하드웨어 부품 교체
• 저장 매체(HDD, SSD 등) 관리 작업 수행 (데이터 삭제 및 매체 폐기 포함)
• 서비스 수준 협약에 기반한 장애/요청 티켓 처리
• 데이터센터 운영팀과의 협업 및 소통
• 데이터센터 운영, 보안 지침 및 안전 기준 준수
• 주말을 포함한 24시간 7일 운영을 위한 교대 근무About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- IT 분야에서 경력이 단절되어 재취업을 희망하시는 분
- 3년 이상의 일반 직장 경력 있으신 분 (IT 경력 무관)
- 학사 학위 소지자로, 교육 기간 및 정규직 전환 시 연속근무 가능하신 분

- IT 인프라 및 하드웨어에 대한 열정이 있으신 분
- 데이터센터 장비 운반이 가능하신 분
- 고객 응대 및 긴급 상황 대처 능력을 보유하신 분
- 기본적인 영어 작문 능력을 보유하신 분
- 주말을 포함한 24/7 데이터센터 운영을 위한 교대근무 가능하신 분

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.AWS 인프라 서비스 (AIS)
AWS 인프라 서비스는 모든 AWS 글로벌 인프라의 설계, 계획, 제공 및 운영을 담당합니다. 즉, 우리는 클라우드를 운영하는 팀입니다. AIS는 고객이 의존하는 혁신에 지속적으로 액세스할 수 있도록 모든 AWS 데이터 센터와 모든 서버, 스토리지, 네트워킹, 전력 및 냉각 장비를 지원합니다. 또한 공급망에 영향을 미치는 수천 가지 변수가 있는 가장 어려운 문제를 해결하기 위해 노력하고 있으며, 이에 도움을 줄 재능 있는 인재를 찾고 있습니다.소프트웨어, 하드웨어, 네트워크 엔지니어, 공급망 전문가, 보안 전문가, 운영 관리자 및 기타 중요한 역할로 구성된 다양한 팀에 합류하게 됩니다.AWS 전반의 사람들과 협력하여 최고 수준의 안전 및 보안 표준을 제공하는 동시에 고객에게 가능한 최저 비용으로 무한해 보이는 용량을 제공할 수 있게 됩니다.또한 대담한 아이디어를 환영하고 이를 소유하여 완성할 수 있게 하는 포용적인 문화를 경험하게 될 것입니다.AWS의 데이터센터 운영팀은 글로벌 클라우드 컴퓨팅 인프라를 설계, 설치 및 유지 관리하고 있습니다. 운영팀의 업무 범위에는 Linux 시스템 장애처리, HW 서버 복구, 네트워크 이슈 해결, 데이터 센터 유지 보수 지원 등이 포함됩니다.Key job responsibilities
Maintain efficiently a high level of system reliability by prioritizing and resolving trouble tickets related to Systems and Network hardware problems
Linux server and XEN service virtualization troubleshooting
Remediate physical layer outages on both Systems & Network
24x7 On-Call requirements and shift rotations
Install & configure racks in-line with internal SLAs
Triage & resolve trouble tickets for all devices
Physical replacement of server and network devicesEnforce Amazons Security Best Practices
Interact with third party vendors & contractors
Contribute ideas to improve operational efficiency
Participate in and deliver on a number of local/regional/global projects
* This role involves covering 24x7 shift rotation시스템 및 네트워크 하드웨어 이슈 해결을 통해 시스템 안정성 유지
Linux 서버 및 XEN 서비스 가상화 문제 해결
시스템 및 네트워크의 물리적 계층 문제 해결
외부/계약 업체와의 협업
보안 및 안전 관련 프로세스 및 지침 준수
24x7 On-Call 교대 근무
서버 및 네트워크 장치의 물리적 교체
DC 업무 환경 개선 및 운영 효율성 향상을 위한 프로세스 개선 작업
글로벌 프로젝트 참여 기회 제공About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 3+ years of IT infrastructure experience
- Basic understanding of data center facilities
- Solid Understanding of Linux/Unix Administration and server Hardware Troubleshooting and hands-on experience

- Data center operation experience
- Network certification
- CCENT/CCNA, Network+
- Scripting skills - Bash, Python, Perl, etc. - Project coordination/management experience
- Bilingual (Korean/English)