Associate Engagement Manager A2c jobs at Amazon in Cambodia

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
About You:
You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your
role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers. You will have previous experience in Data Centers, either building or managing (or both) along with exposure to developing great relationships with both internal teams and external vendors.
About The Role:
As a Data Center Operations Cluster Manager in Amazon, you will get to support rapid data center expansion in Korea as one of the business leaders. This leadership role is one of the highly-visible role with critical business responsibilities. You encounter interesting, challenging & complex problems every day, being a technical leader in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role.Your day job will include (but not limited to):
· Create vision, goals and high-level direction to the entire Data Center Operations team for Korea region.
· Hiring, engaging, managing and developing teams of high quality Data Center Managers, providing both technical and leadership expertise and ensuring highest levels of performance.
· Maintaining existing co-located and in-house Data Centers
· Helping build and bring online new Data Centers
· Track and improve performance by setting clear expectations, measurable goals and track progress.
· Constantly improving all our processes and procedures. We believe there is nothing we cannot improve
· Assisting & managing relationships with external vendors & contractors
· Liaising with internal teams & management groups
· Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers
· Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes
· Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of relevant engineering experience managing large scale services, and at least 3 years of managing a team.
- Excellent written and verbal communications skills
- Proven track record of success in delivering complex projects
- Ability to consistently deliver results despite competing priorities and distractions
- Ability to work on shift and to respond to urgent request if needed

- Network scaling knowledge
- Deep understanding on hardware (server, switches, etc)
- Experience in operating data centers
- MBA or advanced degree
- English (reading, writing and speaking)

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
•Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
•Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
•Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
•Inspire and guide improvement in team processes, technology innovation, and automation.
•Ensure all operational KPIs and metrics are being measured and met.
•Manage outage by severity level and act as the call leader.
•Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.주요 업무
• 개인 및 팀 성과 관리를 포함하여 데이터 센터 테크니션팀을 채용, 개발 및 관리
• 시스템, 하드웨어 및 네트워크 장치의 유지 관리 및 이슈 해결을 담당하는 팀의 리딩
•티켓 관리, 연중무휴 근무 배치, 하드웨어 물류를 포함하여 데이터 센터 운영의 효과적이고 효율적인 관리를 보장
•팀 프로세스, 기술 혁신 및 자동화를 개선에 기여
•모든 운영 KPI와 지표가 측정되고 충족되는지 확인
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of people management experience.
- 5+ years of experiences in managing an IT environment.
- In-depth knowledge and experience of change, problem and incident management.
- Demonstrated communication skill in presentation, open discussion, team coaching.
- Understanding in Financial budgeting, Capex and Opex concepts.

- Cumulative experiences in Data Center Operations or similar roles in a mission critical environment.
- Cumulative experiences with information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, cabling and IT service delivery principles and best practices.
- Project Management skill.
- Experience in Safety and Security measures.
- Fluent in Korean and English

Key job responsibilities
• Guide and accelerate our customers’ cloud integration
• Support customers as they extend their cloud capabilities
• Collaborate with our business and technical teams to build solutions

- Expected graduation in 2026 or graduated within the last 24 months.
- Strong interest in demand generation, sales or sales-related program management
- Demonstrated interest in digital transformation and strong technical acumen
- Strong verbal and written communications skills in Korean/English together with commensurate leadership skills
- Demonstrated ability to effectively work cross-functionally across internal and external organizations
- Completed or been waived the mandatory duty from national military service in Korea (if applicable).
- Legally authorized to work full-time in Korea (visa sponsorship is not available for this role).
- Proficiency in both Korean and English is required.
- Applicants must not have restriction of traveling abroad.

What if I’m not an expert in all qualifications? That’s okay. We hire people who have a passion for learning and are curious. You will be supported in your career development here at AWS. You will learn from and collaborate with some of the brightest minds in the industry today.

AWS Infrastructure Services (AIS)You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
•Hire, develop, build, and manage a team of Data Center Technicians, including the management of individual and team performance.
•Lead and supervise the team to be responsible for maintaining and troubleshooting system, hardware, and network device issues.
•Ensure effective and efficient management of data center operations, including ticket queue management, 7/24 shift arrangements, and hardware logistics.
•Inspire and guide improvement in team processes, technology innovation, and automation.
•Ensure all operational KPIs and metrics are being measured and met.
•Manage outage by severity level and act as the call leader.
•Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience.주요 업무
• 개인 및 팀 성과 관리를 포함하여 데이터 센터 테크니션팀을 채용, 개발 및 관리
• 시스템, 하드웨어 및 네트워크 장치의 유지 관리 및 이슈 해결을 담당하는 팀의 리딩
•티켓 관리, 연중무휴 근무 배치, 하드웨어 물류를 포함하여 데이터 센터 운영의 효과적이고 효율적인 관리를 보장
•팀 프로세스, 기술 혁신 및 자동화를 개선에 기여
•모든 운영 KPI와 지표가 측정되고 충족되는지 확인
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 5+ years of people management experience
- 5+ years of Information Technology (IT) experience
- Experience communicating and delivering presentations to customers, stakeholders, and/or teammates
- Experience with budgeting, forecasting and variance analysis

- Experience working in a data center or mission critical facility (example: hospital, military facility, public safety facility, etc.)
- Experience in infrastructure architecture, database architecture and networking
- Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
- Experience with lab safety, security and quality practices
- Speak, write, and read fluently in English

DevOps Specialist - A leader in building advanced computing systems that harness continuous integration/continuous deployment pipelines and utilize the strengths of cloud computing to build scalable and economical systems for clients.Cloud Infrastructure Architect - An expert in cloud-based networking and system rollouts. CIAs specialize in network performance, infrastructure provisioning, and building Application Programming Interfaces (APIs)Application Developer - AppDev resources are specialists in designing applications that run natively in the cloud. They are experts in building programs that run on any number of platforms including virtualized instances, containers, or server less architecture.Come chart your own path at AWS.

- Currently enrolled in a university.
- Expected graduation in 2027.
- Interest and aptitude to learn about and deliver cloud-based solutions to customers.
- Knowledge of one of the programming languages like Java, Python, Ruby, Node.js, C#, or C++ OR the interest and technical ability to learn a programming language.
- Completed or been waived the mandatory duty from national military service in Korea (if applicable).
- Legally authorized to work full-time in Korea (visa sponsorship is not available for this role).
- Proficiency in both Korean and English is required.
- Applicants must not have restriction of traveling abroad
*Internship period : 22 June 2026 - 11 Sep 2026. The internship period is subject to change.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The successful candidate will support the Data Center Physical Security Team with the implementation of AWS’s security policies and procedures at AWS Data Center(s). You will also be responsible for coordinating physical security operations, testing and conducting audit reviews of the Physical Security Program, provide support to the Contract Guard Force, contractors and all stakeholders within the Data Center. You will possess a willingness to learn new skills and build relationships with internal and external partners to maintain and enhance the safety and security standards of our Data Center operations. We invite candidates from diverse backgrounds to apply for this role as training will be provided.As a Data Center Security Manager, you will be tasked with running day-to-day data center security operations, supporting and executing security projects and programs, as well as assuring audit compliance with AWS policies and procedures.Key job responsibilities
Responsibility:
- Handle site security incidents, escalations, or any other security related issues.
- Provide after-hours on-call management support and participate in an emergent, large scale event response when needed.
- Participate in re-occurring data center security audits and reviews.
- Executes established compliance processes with AWS policies, standards, guidelines and relevant legal and regulatory requirements.
- Provides input on, and may develop security methodologies, policies and procedures.
- Write reports and communicate with management on the status of DC security operations.
- Oversee new security construction or retrofit projects.
- Manage the security P&L for the assigned site(s), assist management with financial analysis, and contribute to financial decisions for security requirements.- Direct and manage the contract guard force to run daily data center operations.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Speak, write, and read fluently in English
- Bachelor’s degree or equivalent professional experience in security or related fields; i.e.,compliance, logistics, transportation, facilities among others
- 2+ years of commercial or industrial work experience.

Key job responsibilities
Roles and responsibilities:
• Serve as a key member of the Business Development team in helping to drive overall AWS market and technical strategy.
• Identify key PE firms with portfolio companies that have infrastructure needs, and drive engagement with those PE firms.
• Execute the strategic business development plan while working with key internal stakeholders (e.g. sales teams, partners, marketing, support, etc.).
• Work closely with the PE firms and the portfolio companies to ensure they are successful using AWS and have the technical resources required.
• Understand and actively utilize Salesforce and other internal Amazon systems.
• Prepare and give business reviews to the senior management team regarding progress and roadblocks to establishing new PE firm engagements.
• Serve as the primary eyes and ears to the PE community on behalf of AWS and Amazon.
• Handle a high volume of engagements and the fast pace of the cloud computing market
• Some relevant business level technical knowledge is required, such as: database systems, core distributed computing concepts, fundamentals of cloud computing and virtualization, machine learning, storage systems, content delivery networks (CDNs) etc. with ability to go deep enough on technical aspects to differentiate between varied AWS services.

- 5+ years of developing, negotiating and executing business agreements experience
- 5+ years of professional or military experience
- Bachelor's degree
- Experience developing strategies that influence leadership decisions at the organizational level
- Experience managing programs across cross functional teams, building processes and coordinating release schedules