Head Delivery Engineering Anz jobs at Amazon in Australia, Victoria, Melbourne

Core Focus Areas:Agentic AI Implementation & Architecture:* Design and implement multi-agent AI systems using AWS services
* Architect GenAI and Agentic AI solutions using AWS Bedrock, Amazon Q, or open source tools
* Lead complex AI transformation projects focusing on agentic systems
* Develop frameworks for AI performance optimization and business value measurement
* Implement AI governance and safety practices
* Design and operationalise evaluation frameworks to measure effectiveness, scalability and robustness of Multi agent applications
* Design and implement agent identity and provenance frameworks to ensure trust, accountability and compliance in GenAI multi agent systems.Multi-Agent Protocols & Frameworks:* Design solutions using MCP, ACP, A2A, ANP, and AG-UI protocols
* Implement agent discovery, authentication, and coordination mechanisms
* Develop multi-agent systems using LangChain, AutoGen, MetaGPT, and LangGraph
* Create secure agent-to-agent communication infrastructures
* Design real-time context sharing and state management systemsFull Stack Development:* Build end-to-end agentic AI applications using modern frameworks
* Develop frontend interfaces for AI agent interaction (React/Angular/Vue.js)
* Implement backend services for AI orchestration (Python/Node.js/Java)
* Design and Implement GenUI based interfaces to produce and render dynamic interactive experiences.
* Design microservices architectures for scalable AI deployments
* Create event-driven architectures using AWS servicesKey job responsibilities
* Expertise - Design and develop cloud-native solutions using AWS services, including hands-on software development, architecture design, and implementation of best practices in modern development methodologies
* Solutions - Provide solution implementations including software development, CI/CD pipelines, infrastructure as code, and DevOps practices while collaborating with customers to understand requirements and create technical solutions
* Delivery - Build and implement distributed computing solutions using AWS services, involving hands-on coding, testing, and deployment across cloud environments. This includes developing new applications, modernizing existing ones, and innovating on behalf of customers.
* Technical Leadership - Guide customer and partner teams in software engineering practices, code reviews, architectural decisions, and implementation of AWS services while ensuring solution quality and security best practices
* Innovation - Develop innovative solutions using AWS AI/ML services, including building AI-enabled applications, implementing Agent architectures, and creating reusable components that demonstrate innovative use of AWS servicesA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 7+ years of IT implementation experience
- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation
- Experience and technical expertise (design and implementation) in cloud computing technologies
- 5+ years of practical machine learning experience
- 5+ years of full stack development experience

- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
- Experience implementing AWS services
- 4+ years of external or internal customer facing, complex and large scale project management experience, or AWS Professional level certification
- Hands on experience leading large-scale global data analytics projects aligned with business use cases.
- Experience in Data Quality management: Processes to measure and manage data quality, enforce data controls, and provide data assurance.

The CE directs, trains and supports EOT’s in their role of providing hands-on electrical and mechanical equipment troubleshooting and operations. Implementation and execution of site/equipment-specific training exercises is also expected. This equipment includes, but is not limited to, stand-by diesel generators, switchgear, UPS’s, PDU’s, DAHU’s, chillers, chemical treatment systems, pumps, motors, VFD’s, and building automation systems.Key job responsibilities
* Cover gaps in a 24 x 7 rotating shift roster.
* Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
* Establish performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
* Generate Change Management requests & Incident Management tickets for events that DCEO are responsible to manage.
* Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency.
* Establish documentation relevant to business & facility operations.
* Responsible for the installation of the racks and the provision of power/cooling within it's constraints.
* Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
* Assist in the design, implementation, commissioning and build out of new facilities.
* Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability.
* Management of the Facility assets and the provision of infrastructure & inventory asset management.
* Attend and participate in regular Construction & Operational Meetings as required.
* Familiar with Work Order compliance to ensure all contractual SLA’s are achieved.
* Interface with Infra Ops management for day to day operational requirements.
* Assist in recruiting efforts.
* Assist in the the resolution of any infrastructure engineering or services issue.
* Delivery of exceptional customer service and satisfaction.
* Day to day supervision of a team of Engineering Operation technicians.
About AWSDiverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

* Ability to participate and manage a 24 x 7 rotating shift roster with team leadership experience.
* 4+ years of relevant work experience in maintaining a DC or Critical Space facility, or other critical environment with Technical (Military/Trade School) training
* Strong verbal and written communication skills.

* Further education in Electrical Engineering, Mechanical Engineering or relevant discipline.

Application deadline: Dec 18, 2025You will be a technical leader within the cross-functional team, passionate about growing technology adoption of ISVs. You will collaborate with some of the largest ISVs and consulting companies to ensure they build scalable, secure, and high-performance solutions on AWS. You will be as comfortable white boarding complex software architectures with a room full of engineers and engaging directly with technical leaders, C-level executives and influencers. You will get the opportunity to work with an array of AWS partners, from well-established tech & consulting giants to innovative startups that were born in the cloud. You will author white papers and reference architectures that the global Solution Architect (SA) community will leverage within AWS. You will deliver technical webinars, speak at public events and file patents for what might be a future AWS product or feature. As the ideal candidate, you will possess the technical acumen to engage at all levels of an organization; as well as the ability to dive deep and build cloud-optimized architectures.Candidates should demonstrate the ability to think strategically and long-term about the needs of global businesses, financial implications, and are deeply familiar with complex legacy IT environments, as well as new native digital environments. Experience working directly with enterprise customers is required, and prior experience working with technology companies is a plus. Previous AWS experience is preferred but not required. Strong Public speaking and writing skills are required. This is a senior level position with the ability to scale for the right candidate.Up to 25% travel may be required.Key job responsibilities
• Working backwards from customers and ISVs identify portfolio of solutions, their themes, and demonstrate AWS value proposition.
• Working together with the business development teams, and solutions, architects develop the technical strategy and approach for enhancing the AWS offerings of Independent Software Vendors (ISVs).
• Build and maintain Establish technical credibility in sales cycles (personally or with the broader technical team), and drive discussions with CEOs, CIOs, CTOs, Chief Architects, and/or Senior Developers from our partners and customers.
• Collaborate with AWS partners to realize cloud-based solutions offerings, including development of reference architectures, creation of thought leadership collateral, and public industry presentations.
• Serve as the voice of our partners and customers with our internal service teams to promote functional enhancements to AWS service offerings. Collaborate with AWS field sales, training, and support teams to ensure partner success.
• Exhibit Thought Leadership by evangelizing services and solutions offered by AWS that benefit customers. Share best practices through forums such as AWS blogs, white papers, reference architectures and public speaking events such as industry conferences, and AWS re:Invent.
A day in the lifeDiverse ExperiencesAWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 2+ years of design, implementation, or consulting in applications and infrastructures experience
- 4+ years of specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics) experience
- 5+ years of IT development or implementation/consulting in the software or Internet industries experience
- Experience designing and implementing cloud-native applications

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.
Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.Key job responsibilities
As an experienced technology professional, you will be responsible for:1. Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs2. Providing technical guidance and troubleshooting support throughout project delivery3. Collaborating with stakeholders to gather requirements and propose effective migration strategies4. Acting as a trusted advisor to customers on industry trends and emerging technologies5. Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts
About the team
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

• 2+ years of experience in cloud architecture and implementation• Bachelor's degree in Computer Science, Engineering, related field, or equivalent experience• 2+ years experience with one of the following programming languages/technologies: Java, Python, Ruby, Node.js, C, or C++

• AWS experience preferred, with proficiency in a wide range of AWS services (e.g., EC2, S3, RDS, Lambda, IAM, VPC, CloudFormation)• Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences• 2+ years of experience of Data platform implementation• Hands on experience with building data or machine learning pipeline• Experience with one or more relevant tools (SQL, PostgreSQL, Data lake, DynamoDB, Hadoop)

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
All physical requirements are expected with reasonable accommodations:
- Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
- Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
- Working in cramped and/or elevated and/or noisy environments
- Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitationKey job responsibilities
- Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
- Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
- Performing on-call duties and participating in scheduled maintenance and change management activities
- Contributing to documentation and process improvement initiatives based on your analysis of operational issues
A day in the life
As a Data Center Technician professional, you have industry-leading technical abilities and demonstrate a breadth of knowledge while you:- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue detection and reportingYou will be required to work shift work that will include days/nights/weekends/holidays. Traveling within and outside of regional work area is required.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 1+ years of networking and troubleshooting experience
- 1+ years of relevant experience in data center operations, IT support, or a similar technical field
- Willingness to participate in a primary responder rotation and support 24/7 data center operations

- Experience in a data center or other critical environment
- An Associate’s degree, technical certification, or equivalent professional or military experience in a relevant field (e.g., computer science, networking engineering, etc.)
- Understanding of network design, protocols and troubleshooting
- Experience managing work and priorities through a ticketing system
- Understanding of in-depth hardware knowledge (e.g., PCIe)

You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
No two days are the same in AWS data centres but, typically, your day will include:- Attending operational meetings to foster awareness of important activities across the Melbourne data centre region
- Mentoring and development of less experienced engineering operations technicians
- Planning and scheduling of maintenance activities for critical infrastructure
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- 2+ years of electrical or mechanical experience

- Experience in a data centre or critical environment

You’ll interface with a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Key job responsibilities
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
No two days are the same in AWS data centres but, typically, your day will include:- Attending operational meetings to foster awareness of important activities across the Melbourne data centre region
- Mentoring and development of less experienced engineering operations technicians
- Planning and scheduling of maintenance activities for critical infrastructure
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- High school or equivalent diploma
- 2+ years of electrical or mechanical experience

- Experience in a data centre or critical environment