Operations Manager External Fulfilment jobs at Amazon in Australia, Sydney

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Role location: Sydney, NSW
- Application dates: 13 Oct 2025 - 11 Nov 2025
- Full-time, permanent role
- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
At today's large-scale data centers, you will be involved in:- Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule- Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)- Perform rack installs, rack decommissioning, and facility management- Provide operational readings and key performance indicators to make sure uptime is maintained- On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in operations and on-call support for data center facilities, mission critical plants, or production facilities
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in electrical or mechanical engineering

- Experience in a data center or other critical environment
- Experience in vendor management
- Experience developing MOPs and SWMS for planned works

This position is for a 6 month fixed term hire with a possibility to become a full time role.Responsibilities may include:
- Assist the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
- Maintaining performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
- Generate Change Management requests & Incident Management tickets for DCEO as directed.- Assist with the installation of the racks and the provision of power/cooling within its constraints.
- Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
- Assist and learn about the design, implementation, commissioning and build out of new facilities.
- Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.
- May participate in Construction & Operational Meetings as required.
- Assist with Work Order compliance and review of contractual SLAs.
- Interface with Infra Ops teams for day to day operational requirements.
- Assist in the resolution of any infrastructure engineering or services issue.- Meet daily hours of operations, shift and on-call requirements for response during shift rotations.Key job responsibilities
Assist the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation.
Maintaining performance benchmarks, conduct analyses & prepare reports on all aspects of the critical facility infrastructure operations & maintenance.
Generate Change Management requests & Incident Management tickets for DCEO as directed.Assist with the installation of the racks and the provision of power/cooling within its constraints.
Be involved with the routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
Assist and learn about the design, implementation, commissioning and build out of new facilities.
Assist with the management of the Facility assets and the provision of infrastructure & inventory asset management as directed.
May participate in Construction & Operational Meetings as required.
Assist with Work Order compliance and review of contractual SLAs.
Interface with Infra Ops teams for day to day operational requirements.
Assist in the resolution of any infrastructure engineering or services issue.Meet daily hours of operations, shift and on-call requirements for response during shift rotations.

- Facilities Management mindset.
- Ability to prioritize in complex, fast-paced environment.
- Physical Security protocol awareness
- Computer literate, confident with Office Suite
- This position also has a physical component requiring the ability to lift rack equipment; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.

- Degree or Technical (Military/ Trade School) Degree Cert III and relevant experience.
- Data Center Engineering/Operations Experience
- Bachelor’s Degree in Electrical Engineering, Mechanical Engineering or relevant discipline.

In this role, you will take end-to-end ownership of the AWS MSP programs and development activities, working cross-functionally with partner management, sales, solutions architects, and global teams.Key job responsibilities
- Drive end-to-end ownership of global AWS MSP programs, including design, implementation, and performance tracking of partner initiatives.
- Lead partner development activities including identification, evaluation, onboarding, and enablement of MSP partners aligned with AWS growth strategies.
- Manage program operations including reporting, project implementation, and resolution of partner challenges.
- Build and maintain strong relationships with MSP partners and key stakeholders, ensuring high levels of engagement and satisfaction.
- Monitor industry trends and competitive landscape to provide strategic insights and improve market positioning.
- Design and deliver partner enablement programs while continuously experimenting with new approaches to enhance partner engagement.A day in the life
As an MSP Business Development Manager, you drive partner performance and address escalations across APJ. You engage with MSP partners to discuss service portfolios and growth roadmaps, while collaborating with solution architects to design managed service solutions. The role involves leading partner enablement sessions, analyzing program data, and identifying joint sales opportunities. You'll create innovative approaches to enhance partner engagement while participating in strategic planning with regional leadership. Success requires balancing strategic initiatives with tactical execution, maintaining strong stakeholder relationships, and ensuring operational excellence across the APJ region.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree
- 10+ years of experience in technology sales, partner management, or business development
- Proven track record in managing partners and/or GTM/sales background in Tech industry
- Experience working in APJ markets
- Strong understanding of cloud computing technologies and services

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Our Data Center Design Engineering team is seeking an exceptional Mechanical Design Engineering Manager to drive transformative mechanical design solutions across the Asia-Pacific region. You'll be at the forefront of developing next-generation data center technologies, shaping critical infrastructure that powers global cloud computing.Key job responsibilities
- Manage and approve mechanical equipment innovations and design submissions
- Establish robust processes for internal design development and third-party vendor management
- Oversee procurement and technical specifications for mechanical Owner Furnished Contractor Installed (OFCI) equipment
A day in the lifeDiverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
· Monitors the data centre Amazon facilities infrastructure platform
· Serves as a Point of Contact for internal and external teams
· Assists with the development of communication and escalation protocols designed to improve the team’s performance
· Contributes to outage post mortem analysis
· Ensures records are updated in a timely manner
· Assists with coordination and communication during emergency recovery efforts
· Assists with the development of tools that will enhance the team’s performance
· The ability to support a 24X7 environment (This is shift work which may require that you work weekends and holidays).
About the team
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

* 2+ years of Electrical or Mechanical Experience
* 1+ year of experience working with Building and/or Electrical Platform Management Systems
* 2+ Years’ Experience in Data Centre Engineering/ Operations

* 3+ years’ experience working in a large-scale data centre and 3+ years’ experience in a NOC (Network Operations Centre) or similar
* Strong verbal and written communication skills and strong Microsoft Office skills (Word, Excel, Access)
* Ability to maintain SLAs through the implementation of proactive issue detection and reporting tools and ability to follow and complete support procedures, system documentation, and issue tracking entries, root cause analysis and complex problem solving skills

Key job responsibilities
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Why AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
- Participate in a 24/7 rotating shift pattern
- Undertake and support management of both routine maintenance and emergency service of a variety of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, fire systems, etc.
- Installation of new rack capacity and provisioning of power/cooling
- On-site management of contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation
- Establish performance benchmarks, conduct analyses and prepare reports and documentation of all aspects of critical facility infrastructure operations and maintenance. Manage the facility’s assets
- Generate change management requests & incident management tickets for all facility related events (mechanical, electrical, plumbing) and assist in the resolution of infrastructure engineering and services issues- Drive & implement projects to increase current facility capacity, efficiency, sustainability & reliability as well as assist in the design implementation, commissioning and build out of new data center facilities.A day in the life
At today's large-scale data centers, you will be involved in:- Work schedule changes depending on specific site needs. Shifts are 12-hours and will rotate on a predefined schedule- Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA)- Perform rack installs, rack decommissioning, and facility management- Provide operational readings and key performance indicators to make sure uptime is maintained- On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation- Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life BalanceMentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 4+ years of relevant work experience in facilities management, maintaining a datacenter or other critical space facility.
- Ability to prioritise in a complex, fast-paced environment
- Experience with, awareness of and adherence to physical security protocol

- Bachelor’s degree (Electrical Engineering, Mechanical Engineering or other relevant discipline) or technical (military/trade school/TAFE) degree and relevant experience plus 4+ years of data center management/engineering/operations experience
- Strong understanding of the electrical and mechanical systems used in a data center environment, including but not limited to DRUPS, Transformers, Generators, Switch-gear, UPS systems, ATS/STS units, PDUs, Chillers, AHUs and CRAC units
- Mission-Critical facility management experience for a large enterprise or large Colocation provider
- Experience in management of vendors/contractors performing construction, maintenance and upgrading works in large-scale critical environment