Facilities Administrator jobs at Amazon

Key job responsibilities
Salesforce Administrators proactively identify opportunities to automate repetitive workflows, optimize back-end processes, and elevate robust and scalable solutions. In this role, you will create custom user experiences that streamline business processes, build world-class features at scale, and collaborate with software development teams to build seamless integrations. You will design and build new features while helping implement new global initiatives. You will operate independently as well as in partnership with Product Managers and key stakeholders for requirement gathering, solutions consulting, and implementation of new feature-sets. Your technical skill-set and teamwork capabilities will be key contributors to successfully launching global-scale features in Salesforce and beyond as part of a larger Sales Technology roadmap. While the Salesforce platform will be your primary focus, you will have the opportunity to learn and support AWS technologies.

• 3+ years Salesforce administration and hands-on configuration experience• Experience with Salesforce Sales Cloud, Service Cloud, and Lightning Platform• Proficiency with Flows, Process Builder, Validation Rules, and custom objects• Proficiency with data management tools (Data Loader, Import Wizard)• Strong understanding of Salesforce architecture, data models, and security frameworks• Proven ability to gather requirements and translate them into technical solutions• Bachelor's degree in Computer Science, Engineering, or related technical field

• 5+ years Salesforce administration and hands-on configuration experience• Advanced proficiency with Flows, Process Builder, Validation Rules, and custom objects• Experience with API integrations and connecting Salesforce to external systems• Experience with reporting, dashboards, and analytics• Strong collaboration skills with business stakeholders and technical teams• Salesforce certifications (Administrator, Advanced Administrator, or Platform App Builder)

Key job responsibilities
Salesforce Administrators proactively identify opportunities to automate repetitive workflows, optimize back-end processes, and build scalable solutions. In this role, you will create custom user experiences that streamline business processes, build world-class features at scale, and collaborate with software development teams to build seamless integrations. You will design and build new features while helping implement new global initiatives. You will operate independently as well as in partnership with Product Managers and key stakeholders for requirement gathering, solutions consulting, and implementation of new feature-sets. Your technical skill-set and teamwork capabilities will be key contributors to successfully launching global-scale features in Salesforce and beyond as part of a larger Sales Technology roadmap. While the Salesforce platform will be your primary focus, you will have the opportunity to learn and support AWS technologies.

• 5+ years Salesforce administration and CRM program management experience• Experience in Salesforce, AWS, and modern cloud integration architectures• Strong understanding of Salesforce architecture, data models, and security frameworks• Experience leading cross-functional projects, requirements gathering, and stakeholder management• Strong analytical and problem-solving skills with ability to translate business requirements into technical solutions• Bachelor's degree in Computer Science, Engineering, or related technical field

• 8+ years Salesforce administration and CRM program management experience• Expertise in Salesforce, AWS, and modern cloud integration architectures• Proven ability to influence and align cross-functional leadership on strategic initiatives• Track record of delivering complex, multi-phase Salesforce implementations• Experience guiding and mentoring junior administrators• Salesforce certifications (Advanced Admin, Platform App Builder, Data Architecture & Management Designer)

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.Key job responsibilities
- Able to properly respond, acknowledge, investigate, and dispatch critical alarms
- Monitor the facility infrastructure platform
- Perform change management tasks; create and issue tickets
- Follow verbal and written directions
- Have an intermediate level of understanding of critical infrastructure and proficient computer and communication skills
- Required shift-work, overtime, and/or rotating schedules to support a 24X7 environment (Rotating shift work equates to weekends, nights, holidays and overtime shifts)A day in the life
The Facility Operations Center (FOC) serves as the centralized 24/7 remote monitoring center for AWS data center’s critical physical facilities infrastructure systems.The FOC ensures safety across all AWS data centers by enforcing Change Management policies and is the communication hub during emergency and normal operations.Why AWS
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in data center engineering
- 3+ years of technical support experience, or Bachelor's degree in engineering or equivalent
- Experience documenting technical customer issues and 1+ years of customer facing IT role or physical security systems/infrastructure work experience
- Current, active US Government Security Clearance of TS/SCI with Polygraph

- Experience troubleshooting and debugging technical systems
- 3+ years of customer service experience
- 3+ years of Microsoft Office products and applications experience

**This is currently a temporary contract opportunity (12 to 24 months duration) based on business needs**Key job responsibilities
A day in the life

- Experience programming in Java, C++, Python or related language
- Experience researching about machine learning, deep learning, NLP, computer vision, data science
- Experience building machine learning models or developing algorithms for business application
- Experience programming or scripting language like Python, Java, C or C++

- PhD in engineering, technology, computer science, machine learning, robotics, operations research, statistics, mathematics or equivalent quantitative field
- Have publications at top-tier peer-reviewed conferences or journals
- Experience in solving business problems through machine learning, data mining and statistical algorithms

Kuiper Productivity Engineering (KPE) is seeking an experienced IT Application Engineer who will serve as the Subject Matter Expert (SME) for our Jama Requirements Management platform. This role will be responsible for the administration, optimization, and strategic development of our Jama implementation while supporting enterprise-wide requirements management processes.Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.Key job responsibilities
- Lead the technical administration and architecture of Jama Requirements Management platform- Design and implement integration solutions between Jama and other enterprise systems
- Develop and maintain best practices for requirements management processes
- Mentor junior engineers and provide technical leadership for Jama-related initiativesA day in the life
In this role, you will function as the primary administrator and SME for Kuiper's Jama service. You will operate and support the service, as well as developing automation for upgrades/patching/testing, and enhance observability of the system. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between tools and other services in a secure manner.

- 3+ years of hands-on experience with Jama Requirements Management platform administration
- Strong understanding of requirements management methodologies and best practices

Join us on our mission to once again revolutionize the way the world shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use your technical expertise and problem-solving abilities to perform repair and preventative maintenance of retail and sales floor technology devices post-installation, including Point-of-Sale, Department Scale, Handheld compute, and mobile retail solution technologies and related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies.Key job responsibilities
With guidance, perform a variety of duties, including:
- Troubleshoot IT equipment used in Whole Foods Market stores and facilities
- Troubleshoot hardware, software, and connectivity issues
- Assist vendors in the field with triage and updates of Retail and Sales Floor technologies
- Handle support requests and procedures across the network
- Assist in training new hires- Continuous learning of new technologiesA day in the life
In this role, you will rely on established guidelines and instruction to perform daily job functions. This includes gaining familiarity with and assisting Whole Foods Market Team Members and third-party vendors in resolving hardware and software issues by fielding telephone calls, web chats, and email communication, diagnosing problems, performing troubleshooting activities, and dispatching vendors for hardware service. You will monitor the incident management system to ensure timely acknowledgement and resolution of support requests, while working within established SLA parameters. You also may perform on-call duties as required.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience in a dynamic environment with a high degree of customer service
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Experience with network troubleshooting and support

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications

Join us on our mission to once again revolutionize the way the world shops. We are the Amazon Worldwide Grocery Store Technology Support Team, responsible for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use your technical expertise and problem-solving abilities to perform repair and preventative maintenance of retail and sales floor technology devices post-installation, including Point-of-Sale, Department Scale, Handheld compute, and mobile retail solution technologies and related systems in Whole Foods Market stores and facilities. You will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity technology issue management. You will troubleshoot software and hardware failures and identify network problems when they relate to the above named technologies.Key job responsibilities
With guidance, perform a variety of duties, including:- Troubleshoot IT equipment used in Whole Foods Market stores and facilities
- Troubleshoot hardware, software, and connectivity issues
- Assist vendors in the field with triage and updates of Retail and Sales Floor technologies
- Handle support requests and procedures across the network
- Assist in training new hires- Continuous learning of new technologiesA day in the life
In this role, you will rely on established guidelines and instruction to perform daily job functions. This includes gaining familiarity with and assisting Whole Foods Market Team Members and third-party vendors in resolving hardware and software issues by fielding telephone calls, web chats, and email communication, diagnosing problems, performing troubleshooting activities, and dispatching vendors for hardware service. You will monitor the incident management system to ensure timely acknowledgement and resolution of support requests, while working within established SLA parameters. You also may perform on-call duties as required.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience in a dynamic environment with a high degree of customer service
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- Experience with network troubleshooting and support

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications