Jobs at Aligntech in United Kingdom, Metropolitan Borough Of Solihull

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...

Secure on-time Customer payments and provide them with requested documents. Facilitate the identification and resolution of any customer disputes. Handle incoming and outgoing calls (internal as well as external). Daily...

Oversee a team of Clinical Specialists whose role is to drive growth and build clinical confidence of customers through education on Align’s clinical protocols and ClinCheck software program as well...

inquiries,requestsand complaintsreceived via phone, e-mail, or any other communication channel. Actasthevoiceofthecustomerbyprovidingideas andsuggestionstoimprovetheoverallbusiness,improvecustomerexperienceand/orspecificcustomerinquiries. Be atrustedadvisortointernalandexternalcustomersregardingallkindsof(operational)topics. Be alert to trends in requests and issues reported by customers. Workcloselywiththecommercialorganizationtoensurehighcustomersatisfactionandsmoothendtoendprocessexecution. Provide inputtoCustomerSuccessManager/ Supervisorregarding training...

Secure on-time Customer payments and provide them with requested documents. Facilitate the identification and resolution of any customer disputes. Handle incoming and outgoing calls (internal as well as external). Daily...