Market Associate jobs at Airbnb

The Difference You Will Make:

You will lead the evolution of how Airbnb finds and nurtures talent across markets. You will oversee a global team of sourcers and researchers, driving a unified vision that leverages AI, data insights, and creative storytelling to build deep, diverse pipelines for both mature and emerging markets.

You will play a pivotal role in shaping our long-term talent strategy from predictive talent mapping and data-led sourcing workflows to thought leadership in how AI augments human connection in recruiting.

A Typical Day:

• Lead a high-performing global team of sourcers and talent researchers focused on Tech, Non-tech, Creative and Product disciplines.
• Partner closely with engineering, product and non technical teams, to define talent priorities and design sourcing strategies aligned with long-term business goals.
• Build and scale AI-assisted sourcing systems to automate research, outreach, and candidate matching ensuring every sourcer operates with efficiency and intelligence.
• Oversee global market intelligence, analyzing trends in emerging ecosystems (US, LATAM, EMEA, APAC) to proactively identify untapped talent markets.
• Partner with People Analytics to build predictive dashboards on talent supply, diversity insights, and competitive movement.
• Champion the evolution of candidate experience by developing personalized, high-impact engagement models that blend technology and storytelling.
• Act as a thought leader for sourcing excellence, coaching your team to think creatively, experiment with AI tools, and push the boundaries of traditional recruiting.
• Design presentations for leadership around Market Intelligence/Analysis
• Synthesize research into forecast and guidance around recruiting decision making

Your Expertise:

• 12+ years of experience in recruiting or sourcing, including 3+ years in people leadership.
• Proven success leading global teams and building scalable, data-driven sourcing strategies for high-growth organizations.
• Deep understanding of the engineering and AI/ML talent landscape, with expertise in emerging markets such as LATAM and EMEA.
• Experience leveraging AI technologies (e.g., LLMs, automation, talent intelligence platforms) to drive sourcing efficiency and insights.
• Strong analytical mindset able to interpret talent data, generate market insights, and translate them into business impact.
• Exceptional storytelling and relationship-building skills with senior business and engineering leaders. Expertise to create and deliver presentations to leadership.
• A growth mindset: curiosity, creativity, and a passion for experimenting with new ways of finding and engaging talent.

Offices: United States

The Difference You Will Make:

As a Market Manager, you will be responsible for the growth of a book of business in your assigned territories by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply strategies in your territory aiming to secure our long-term success.

A Typical Day:

• Build and manage partner relationships within assigned territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Prospect and onboard new, high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimization calls and business reviews with your partners
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.

Your Expertise:

• 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
• You must be willing to regularly travel to your assigned territory. Typical expectation would be once every quarter.Comment end
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector.

Offices: Texas, United States

A Typical Day:

• Conduct regular optimization calls and business reviews with high-value partners, providing timely support and building enduring relationships.
• Prospect and onboard new, high-quality supply within your assigned geography.
• Educate partners on product updates and relay feedback on product and policy issues to internal stakeholders.
• Leverage data to identify and pursue strategic growth opportunities, navigating operational complexities and allocating resources effectively.
• Build scalable frameworks, reporting, and playbooks that drive optimization, availability, and performance outcomes.
• Partner with SalesOps, RevOps, Enablement, and global peers to launch initiatives, provide executive-level reporting, and extend optimization strategies beyond the Americas.
• Lead innovative engagement projects within your territory, applying an entrepreneurial approach to strengthen market impact.
• Work cross-functionally with product, communications, policy, legal, tax, and customer support teams to ensure long-term market success.
• Provide technical guidance on API partnerships to deliver seamless experiences for hosts and guests.
• Represent Airbnb in external meetings with hosts and at industry conferences to reinforce the brand’s presence and credibility.

Your Expertise:

• 8+ years of experience in sales, account management, or team leadership, with a proven ability to build and grow strategic business relationships.
• Background in travel, hospitality, or online marketplaces strongly preferred.
  Proven success managing complex strategic accounts and driving scalable growth across a portfolio.
  Strong quantitative skills with the ability to translate data insights into actionable strategies.
• Demonstrated ability to balance strategic vision with tactical execution in fast-changing, ambiguous environments.
• Experience influencing cross-functional teams and collaborating with senior stakeholders across product, operations, and policy.
• Excellent communication and executive presentation skills, with the ability to influence at multiple organizational levels.
• Entrepreneurial and resourceful, with strong prioritization, time management, and organizational skills.
• Proficiency in CRM platforms such as Salesforce to manage and scale partner performance.
• Based in San Francisco, Los Angeles, Portland or Seattle with ability to travel quarterly within the assigned territory to maintain partner and team engagement.
• Passion for Airbnb, travel, and the sharing economy; experience as an Airbnb Host is a plus.

Offices: California, United States, Oregon, United States, Washington, United States

A Typical Day

• Establish and nurture strong, long-term relationships with hotel owners, management companies, and strategic hospitality partners which includes conducting market visits, business reviews, and optimization calls
• Partner closely with the Senior Account Executive to contribute LA market trends and demand data to identify supply gaps so the targeted acquisition strategy will yield new high quality hotels within your region.
• Achieve supply targets and key performance indicators (KPIs) such as adoptions and conversions on different supply levers.
• Build deep relationships with key hotel decision markets across chains, independents and a variety of key brands.
• Educate partners on product updates, gather insights, and communicate feedback to internal teams.
• Use data to identify growth opportunities, address operational challenges, and allocate resources effectively.
• Build scalable frameworks, reporting tools, and playbooks that improve availability, performance, and partner outcomes.
• Collaborate with SalesOps, RevOps, Enablement, and global peers to launch initiatives and deliver executive-ready reporting.
• Lead innovative, localized engagement efforts to strengthen market influence and competitiveness.
• Provide technical guidance on API connectivity to ensure seamless partner and guest experiences.
• Represent Airbnb in external meetings and at industry conferences to reinforce our presence and credibility.
• Serve as the voice of the Los Angeles hotel market internally, synthesizing local insights and communicating partner needs to cross-functional stakeholders (e.g., Product, Communications, Policy, Legal, Tax, and Customer Support) to ensure sustainable market growth.
• Contribute to the development of playbooks, best practices, and scalable processes for hotel supply management across North America and act as a player coach to junior team members.

Your Expertise

• 10+ years of experience in sales, account management, or team leadership, with a strong track record building and growing strategic hotel relationships.
• Background in hotels, travel, hospitality, or online marketplaces is required.
• Demonstrated success managing complex accounts and scaling growth across a portfolio.
• Strong quantitative abilities, with experience translating insights into actionable strategies.
• Proven ability to set strategic direction while executing tactically in fast-moving, ambiguous environments.
• Strong business intuition with the ability to anticipate market trends and surface insights internally.
• Experience influencing cross-functional teams and partnering with senior stakeholders across product, operations, and policy.
• Exceptional communication and executive presentation skills, with influence across multiple organizational levels.
• Entrepreneurial, resourceful, and highly organized with strong prioritization and time-management skills.
• Proficiency in CRM systems (e.g., Salesforce) to manage, monitor, and scale partner performance.
• Recognized as a thought leader within the hotel or hospitality space.
• Based in Los Angeles, with the ability to travel quarterly.
• Passion for Airbnb, travel, and the sharing economy; Airbnb Host experience is a plus.

Offices: Los Angeles, United States

The Community you will join:

Our Supply Team is growing, and we want you to be part of it! As a Market Associate, you will play a crucial role in the retention, growth, and optimization of host entrepreneurs and rising hosts in your assigned territory. You will focus on building strong relationships with these hosts, helping them optimize their listings, improve pricing strategies, and enhance their overall success on Airbnb.

The difference you will make:

As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimization, pricing optimization, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you’ll also support Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping long-tail Hosts thrive on Airbnb.

A typical day:

• Manage a book of business consisting of host entrepreneurs and rising hosts, ensuring their retention, growth, and optimization on Airbnb.
• Conduct one-on-one optimization and onboarding conversations, providing strategic recommendations on pricing, availability, and listing quality.
• Secure availability over high compression dates, ensuring hosts maximize their revenue potential.
• Educate hosts on product updates and policy changes, while channeling their feedback to internal teams.
• Respond to host inquiries and provide timely, high-quality support to improve their experience on the platform.
• Analyze performance data to identify trends and take action on opportunities that drive increased bookings and host success.
• Develop long-lasting relationships with hosts, ensuring they receive ongoing support tailored to their needs.

Your expertise:

• 3+ years of experience in new sales, account management, or partner support.
• 2+ years of hospitality/travel industry experience (nice to have).
• Strong time management and prioritization skills, with the ability to manage multiple accounts effectively.
• Proven experience working a book of business, driving engagement and growth through proactive account management.
• Highly goal-driven, with a strong bias for action and persistence in the face of challenges.
• Excellent communication and presentation skills, with the ability to engage effectively via phone, email, and in-person.
• Proficiency in CRM tools, particularly working with leads and opportunities (Salesforce experience is a plus).
• Fluency in English & Spanish (mandatory). Fluency in Portuguese (nice to have).

Offices: United States

The Difference You Will Make

As a Market Manager, you will be responsible for the growth of a book of business in your assigned territories by managing professional host accounts and supply acquisition of high quality inventory. You will build Airbnb’s strong market presence in your assigned region in collaborating with other teams as the local in-market expert. As someone who knows the Airbnb mission and values inside out, you will drive all phases of supply acquisition and market success from acquisition strategy development to strategic partner relationship management. You will help develop and iterate scalable, localized supply strategies in your territory aiming to secure our long-term success.

A Typical Day

• Build and manage partner relationships within assigned territory
• Directly manage accounts to meet and exceed quarterly/annual sales goals
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales
• Prospect and onboard new, high quality supply in your assigned geography
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients
• Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
• Hold regular optimization calls and business reviews with your partners
• Develop strong and long lasting partnerships
• Develop deep knowledge of your assigned geographic markets and become the go-to source for all information relating to local trends and market dynamics for internal and external partners
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling to your market to provide in-person support and guidance
• Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.

Your Expertise:

• 6+ years of experience in new sales, account management, and partner support, showcasing a deep understanding and capability in fostering business relationships.
• 2+ years of tech/travel industry experience is a plus, highlighting the value of sector-specific knowledge.
• Proven track record of being able to effectively work a leads pipeline and a book of business, demonstrating expertise in nurturing and converting potential opportunities.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work, emphasizing the importance of data-driven decision-making.
• The ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments, highlighting adaptability and strategic foresight.
• Proven experience working cross-functionally, ensuring the ability to collaborate effectively with various teams to drive collective success.
• Excellent communication and presentation skills and the ability to communicate effectively with clients via phone, email, and in-person, underscoring the importance of strong interpersonal skills.
• Charismatic self-starter who is resourceful and self-sufficient, paired with strong time management and prioritization skills, showcasing the initiative and organizational capabilities required for the role.
• Highly proficient in using CRM software, specifically in working with leads, opportunities, and other core objects - Salesforce experience is a plus, indicating the technical tools proficiency needed for effective relationship management.
• You must be willing to regularly travel to your assigned territory. Typical expectation would be once every quarter.Comment end
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus, culminating the profile with a personal alignment and enthusiasm for the company's mission and sector.

Offices: Nevada, United States, Utah, United States

The Difference You Will Make:

You’ll serve as a critical finance and strategy leader, bringing hands-on analytical expertise to shape and optimize Brand Marketing investments. Success means delivering actionable insights, rigorous financial analyses, and measurable improvements in KPI attainment, campaign ROI, and budget efficiency. By driving cross-functional alignment and championing operational excellence, you’ll empower Airbnb to make data-driven, strategic marketing decisions that fuel business growth.

A Typical Day:

• Lead budget forecasting and tracking, partnering with Financial Operations to ensure accurate monthly projections and media spend allocations.
• Develop and monitor KPI frameworks for marketing channels, setting and reviewing targets, OKRs, and efficiency metrics.
• Conduct deep analytical dives into business trends and campaign performance, independently extracting, visualizing, and presenting data.
• Collaborate with Brand Marketing, Product Marketing, Hosting, and Data Science teams to design, execute, and evaluate marketing strategies.
• Support weekly and quarterly reporting requirements for Marketing and Hosting organizations, preparing executive-ready presentations.
• Facilitate complex, large-scale processes across global teams and agency partners, proactively driving strategic connections and alignment.
• Lead ROI analyses for brand campaigns — integrating quantitative and qualitative impacts, and championing holistic campaign reviews

Your Expertise:

• 8+ years of progressive experience in finance, analytics, business operations, FP&A, strategy consulting, or related fields.
• Demonstrated mastery of financial modeling and quantitative/qualitative analysis, especially in the context of brand marketing (TV, Social, Online Video, Podcast, Radio, OTT).
• Proven track record in budget planning, forecasting, and media buying operations or similar domain.
• Exceptional communication skills, with experience crafting executive-level presentations and reports from complex data sets.
• Strong cross-functional influence and stakeholder management — adept at structuring and leading global, multi-team processes.
• Comfortable working in ambiguous, high-growth environments; proactive and self-starting with a bias for action.
• Preferred: Experience collaborating with international partners, agency teams, and familiarity with media buying operations.

Offices: United States