Connectivity Partner Lead jobs at Airbnb

The Community You Will Join:

We are seeking an accomplished and commercially minded Senior Manager, North America Enterprise & Connectivity to lead our most critical partner relationships, spanning enterprise Property Managers and software connectivity providers. This role requires a leader with exceptional commercial acumen, executive presence, and a strong bias for action in a fast-paced, highly competitive environment.

The Difference You Will Make:

As Senior Manager, North America Enterprise & Connectivity, you will play a pivotal role in shaping the future of our enterprise and connectivity ecosystem. You will lead a team that partners with the largest Property Managers and most innovative software providers in the industry — driving growth, deepening loyalty, and delivering impact for partners, hosts, guests, and the business.

Strategic & Commercial Leadership

• Own the Enterprise & Connectivity partnerships strategy for the US & Canada region.
• Deliver growth, retention, and expansion across high-value enterprise Property Managers and software partners.
• Lead negotiations and structure commercial agreements that drive mutual business outcomes.
• Build scalable operating playbooks and KPIs to ensure repeatable commercial success.

Team & Talent Development

• Build and lead a high-performing commercial team with a strong execution mindset.
• Recruit and develop top talent, fostering a culture of accountability, collaboration, and innovation.
• Establish clear career pathways and enable professional growth within the team.

Partnerships & Relationship Management

• Cultivate deep C-suite and executive-level relationships across enterprise Property Managers and software partners.
• Act as a trusted advisor and be a strong thought leader.
• Champion the voice of enterprise and connectivity partners internally to inform product, policy, and cross-functional strategies.

Cross-Functional Collaboration

• Partner with cross-functional teams including, but not limited to, Product, Policy, Trust, and Field to deliver integrated partner solutions and drive business results.
• Use data and analytics to track performance, identify opportunities, and strengthen competitive positioning.

Your Expertise:

• 12+ years of experience in strategic partnerships, enterprise account management, or commercial leadership.
• Proven track record of scaling teams and exceeding ambitious commercial targets.
• Strong understanding of enterprise Property Managers, SaaS/software ecosystems, and connectivity platforms.
• Executive presence with excellent influencing, negotiation, and relationship-building skills.
• Analytical, data-driven, and comfortable converting insights into strategies and measurable outcomes.
• Thrives in a dynamic, fast-moving, and competitive environment.

Offices: United States

A Typical Day

• Establish and nurture strong, long-term relationships with hotel owners, management companies, and strategic hospitality partners which includes conducting market visits, business reviews, and optimization calls
• Partner closely with the Senior Account Executive to contribute LA market trends and demand data to identify supply gaps so the targeted acquisition strategy will yield new high quality hotels within your region.
• Achieve supply targets and key performance indicators (KPIs) such as adoptions and conversions on different supply levers.
• Build deep relationships with key hotel decision markets across chains, independents and a variety of key brands.
• Educate partners on product updates, gather insights, and communicate feedback to internal teams.
• Use data to identify growth opportunities, address operational challenges, and allocate resources effectively.
• Build scalable frameworks, reporting tools, and playbooks that improve availability, performance, and partner outcomes.
• Collaborate with SalesOps, RevOps, Enablement, and global peers to launch initiatives and deliver executive-ready reporting.
• Lead innovative, localized engagement efforts to strengthen market influence and competitiveness.
• Provide technical guidance on API connectivity to ensure seamless partner and guest experiences.
• Represent Airbnb in external meetings and at industry conferences to reinforce our presence and credibility.
• Serve as the voice of the Los Angeles hotel market internally, synthesizing local insights and communicating partner needs to cross-functional stakeholders (e.g., Product, Communications, Policy, Legal, Tax, and Customer Support) to ensure sustainable market growth.
• Contribute to the development of playbooks, best practices, and scalable processes for hotel supply management across North America and act as a player coach to junior team members.

Your Expertise

• 10+ years of experience in sales, account management, or team leadership, with a strong track record building and growing strategic hotel relationships.
• Background in hotels, travel, hospitality, or online marketplaces is required.
• Demonstrated success managing complex accounts and scaling growth across a portfolio.
• Strong quantitative abilities, with experience translating insights into actionable strategies.
• Proven ability to set strategic direction while executing tactically in fast-moving, ambiguous environments.
• Strong business intuition with the ability to anticipate market trends and surface insights internally.
• Experience influencing cross-functional teams and partnering with senior stakeholders across product, operations, and policy.
• Exceptional communication and executive presentation skills, with influence across multiple organizational levels.
• Entrepreneurial, resourceful, and highly organized with strong prioritization and time-management skills.
• Proficiency in CRM systems (e.g., Salesforce) to manage, monitor, and scale partner performance.
• Recognized as a thought leader within the hotel or hospitality space.
• Based in Los Angeles, with the ability to travel quarterly.
• Passion for Airbnb, travel, and the sharing economy; Airbnb Host experience is a plus.

Offices: Los Angeles, United States

The Difference You Will Make:

The Lead Actuary will play a critical part in shaping the financial strategy and risk framework for AirCover’s global insurance programs. You will work with our captive insurance company, our in-house insurance agencies, and outside partners including brokers & insurance companies on these programs. You will be responsible for actuarial modeling, pricing, reserving, and capital adequacy analyses that support both our self-insured exposures and risk-transfer mechanisms through our insurer partnerships. You will bring technical expertise and strategic insights to executive leadership, underwriters, our captive insurance company, and other key internal stakeholders.

A Typical Day:

• Partner with internal and external parties to develop, price, and underwrite innovative new insurance and protection products in support of our global guests and hosts
• Manage and support Airbnb's core actuarial processes for pricing, reserving, and overall performance evaluation in support of strategic decision making around risk financing and structure
• Develop insurance pricing to support insurance placement and renewals
• Work closely with cross functional internal stakeholders to build dashboards to evaluate current program performance and recommend areas for improvement
• Work closely with cross functional stakeholders to evaluate optimal product insurance structure and pricing
• Identify emerging risks and effectively measure impact to Airbnb
• Communicate and present findings to insurance management and other internal and external stakeholders

Your Expertise:

• 10+ years of experience as an actuary with demonstrable experience working with novel risk structures
• FCAS required
• BA/BS in Math, Statistics, Economics, Finance or similar field
• Strong command of actuarial tools, statistical methods, data visualization techniques, and financial modeling (R, Python, SQL a plus).
• Comfort working within the non-traditional sharing economy insurance space
• Entrepreneurial self-starter with excellent problem-solving capabilities, judgment, communication and interpersonal skills
• Ability to work cross-functionally and actively collaborate with leaders on product, finance, legal, and data science
• Comfortable in a fast-paced environment, subject to rapid change and uncertainty
• Enthusiasm about Airbnb and aligned with Airbnb's core values.

Offices: United States

The Difference You Will Make:

• You are passionate about identifying and solving complex problems and customer pain points within the AirCover domain using data and analytical techniques, adding a new perspective to existing solutions and driving data-informed business decisions.
• You are highly proficient in building and analyzing analytical frameworks, models, and experimentation methods to establish and communicate causal relationships.
• You are a storyteller who uses complex data and insights to frame narratives to help leaders make data-informed decisions.
• You are able to identify and guide opportunities to create impact for key projects at the eTeam direct level by influencing strategy and roadmap.

A Typical Day:

• Work closely with Product and Operations leads to design, execute and evaluate launches using techniques such as A/B tests and causal inference. Provide guidance for cross-functional teams on learnings from launches and how to improve the product and experience for our customers.
• Empower Operations and Product partners to answer data questions quickly by providing data tools, data literacy, and guidance on how to use data and data products in their work.
• Build metrics, dashboards, and data sets that drive AirCover OKRs and uncover insights to improve the user experience.
• Collaborate closely with cross functional teams such as product, operations and engineering to build metric and logging specifications that can be used to develop metrics and dashboards for our partners.
• Work closely with operations and product teams to prioritize and deliver ad-hoc data requests to drive business value.
• Work with leadership to create and deliver strategic analytics roadmap.
• Communicate regular updates to senior leadership and stakeholders.
• Utilize and build AI tools that can be leveraged by yourself and stakeholders to accelerate time to insights.

Your Expertise:

• 5+ years in industry experience and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
• Experience supporting Operation teams and/or have worked closely in that space.
• Expert skills in SQL and expert in at least one programming language for data analysis (Python or R).
• Experience with non-experimental causal inference methods, experimentation, and machine learning techniques, ideally in a multi-sided platform setting.
• Working knowledge of schema design and high-dimensional data modeling; experience with ETL best practices.
• Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions.
• Experience partnering with internal teams to drive action and providing expertise and direction on analytics, data science, experimental design, and measurement. Ability to conduct rigorous analysis and communicate conclusions to both technical and non-technical audiences.
• Ability to drive data strategies that can be leveraged to increase data literacy and insights for your stakeholders.
• Knowledge and experience in insurance industry – a plus
• Knowledge and experience in customer experience measurement – a plus

Offices: United States

A Typical Day:

• Drive business systems strategy for Hotels vertical, partnering with Product Marketing teams to define system requirements and 18+ month technical roadmaps
• Lead cross-functional delivery across Supply, Operations, Product Marketing, Engineering, and Analytics teams, coordinating complex initiatives.
• Influence technical architecture by partnering with Product Marketing and Engineering teams to pressure-test business requirements through prototyping and use case validation
• Translate business problems into technical solutions through detailed concept briefs and stakeholder alignment
• Enable successful system adoption

Your Expertise:

• Strategic thinking with ability to balance immediate needs and long-term scalability
• Exceptional communication - can articulate complex technical concepts to diverse audiences
• Comfortable with ambiguity and complex stakeholder management
• Understanding of change management for internal systems adoption
• 10+ years in tech management/ownership, business systems, or GTM operations leading multi-team initiatives
• Proven ability to independently identify strategic business problems and translate them into product roadmaps
• Strong technical aptitude - can engage in architecture discussions and challenge engineering decisions
• Track record influencing and aligning stakeholders across complex organizations
• SQL proficiency for analysis and requirements definition
• Experience with business systems ecosystems (CRM, sales tools, operational platforms)
• Platform-agnostic thinking - focus on capabilities over specific tools
• Salesforce experience preferred but not required

Offices: United States

The Difference You Will Make:

At CnC, data is foundational to our organization’s success.This role will lead key initiatives to design and build large-scale, distributed data systems - both batch and real-time processing. The data will power machine learning models and unlock new product features. You’ll be at the center of cross-functional collaboration, bridging backend, frontend/client, and machine learning engineering teams.

A Typical Day:

• Shape the team’s long-term vision and roadmap in close collaboration with cross-functional partners across Airbnb
• Build strong relationships with partner engineering teams, including backend, client, data science, analytics, and ML, to drive aligned and impactful outcomes
• Design, develop, and maintain reliable, scalable data pipelines - both batch and real-time - that collect, process, and serve data from diverse sources across Airbnb
• Implement robust offline and online feature building processes to enable faster production of ML products
• Architect and build ML infra and optimize for performance, scalability, and cost-effectiveness
• Mentor and develop engineers on the team, while also contributing to and influencing the broader data engineering community at Airbnb

Your Expertise:

• 9+ years of relevant industry experience with a Bachelor’s and/or Master’s degree in CS/EE, or equivalent experience, or 6+ years of experience with a PhD
• Strong CS fundamentals, and knowledge of architecture and common design patterns
• You’re passionate about being in a product-focused environment where everyone cares deeply about customer impact
• You have experience of running data processing pipelines in production using distributed data processing frameworks like Apache Spark or Flink
• Experience collaborating with client, backend, ml, analytics teams, product and business partners
• Effectively work across team boundaries to establish overarching data architecture, data flow, and provide guidance to individual teams
• Experience working on/with end-to-end Machine Learning products
• Excellent communication skills, both written and verbal

Offices: United States

The difference you will make:

From concept to launch, our UX writers create industry-leading experiences for guests and hosts that meaningfully impact the success of the company. In this role you will contribute ideas that further the vision of the product, define a project’s content strategy, and drive consensus for the language we use throughout the guest experience.

A typical day:

• Touch base with your team to review project goals and timelines
• Write clear and concise copy across multiple product touchpoints
• Develop inspiring, strategic ideas based on product requirements, data, and/or research
• Consider what language and design patterns best serve the UX
• Join writing team crits to present work and help sharpen the work of your teammates
• Present copy and design work to Design Directors, executives, or other stakeholders on your projects
• Connect with our critical cross-functional partners—accessibility, anti-discrimination, legal, localization—to ensure we have the proper input on our work

Your expertise:

• 8+ years of experience in UX writing, content design, or content strategy
• Experience shepherding ideas from early stage concepts to launch
• Experience working with and presenting to executive teams
• Experience writing content principles, messaging frameworks, and style guides
• Comfort working alongside other design disciplines in Figma, our primary collaboration tool
• Solid understanding of user experience design principles and interaction patterns
• Proven ability to collaborate with cross-functional teams in all stages design & build
• Comfortable in an ambiguous work environment
• Passion for Airbnb’s mission, commitment to diversity, and global mindset

Offices: United States