Legal Counsel Korea jobs at Airbnb in South Korea, Seoul

A Typical Day:

• Act as an effective and trusted partner to the fast-paced and high-performing Airbnb Korea team. These include business development, partnership, marketing, communications, and public policy.
• Deliver clear, effective, and practical guidance that enables our business partners to achieve their objectives while mitigating legal risk, including regulatory compliance, consumer protection, e-commerce laws, competition, privacy, marketing, commercial, and labor.
• Stay up to date on legal and regulatory developments affecting Airbnb’s businesses.
• Collaborate effectively with colleagues across APAC and globally to ensure consistent, aligned legal advice.
• Build and maintain strong relationships to establish yourself as a trusted partner to key stakeholders.
• Clearly communicate legal risks and mitigation strategies to both legal and non-legal audiences, considering regulatory and other relevant factors which consider practical solutions to mitigate legal risk whilst keeping business priorities at the forefront.

Your Expertise:

• Qualification in South Korea is a must. Qualification in a major common law jurisdiction is a plus.
• Native-level command of Korean (written and oral). Business-level English (written and oral) is essential.
• 4-8 years post-qualification experience. In-house (secondment) in an MNC or start-up is a plus.
• Consistently delivers creative, thoughtful and business-oriented results that appropriately balance growth and risk.
• Ability to spot key risks, analyse and practically assess risk, and provide actionable recommendations.
• High level of integrity, professionalism, excellent organizational and analytical skills.
• Team player, highly collaborative with excellent communication and listening skills.
• Self-starter, driven and able to work autonomously while prioritizing competing tasks in a fast-paced, challenging environment.
• Intellectually curious, open-minded, adaptable, comfortable with ambiguity and risk, and energized by dynamic change.
• Empathetic, caring and humble.
• Some international travel may be required

Offices: Seoul, South Korea

The difference you will make:

As a Market Associate, you will be responsible for the retention and growth of long-tail Hosts in an assigned territory within Korea. You will establish and nurture business relationships with emerging professional host accounts by suggesting and supporting strategic initiatives that drive their success on Airbnb. These initiatives will include supply optimisation, pricing optimisation, host recruitment, and platform education. In addition, as these Hosts successfully grow on the platform, it will be imperative that you help them maintain best-in-class hospitality standards for an excellent guest experience. Beyond one-to-one account management responsibilities, you’ll also support (Senior) Market Managers on your team to deliver one-to-many education programs, such as webinars and scaled e-mail communication. Ultimately, this team will be responsible for helping Host Entrepreneurs thrive on Airbnb.

A typical day:

• Prospect and provide consultation to new and emerging professional host accounts within assigned territory.
• Directly manage accounts to meet and exceed quarterly/annual sales goals. We are looking for someone that is goals-obsessed, is inputs-driven, and is willing to take action (high volume of calls, meetings, etc.).
• Support scaled strategies to effectively manage & optimise the long-tail of hundreds of Professional Hosts in your territory.
• Conduct quarterly optimisation calls and business reviews with assigned partners.
• Secure availability over high compression dates.
• Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders.
• Respond to and deliver exceptional service to your professional hosts in a timely and efficient manner, occasionally traveling within your territory to provide in-person support and guidance.
• Work cross-functionally with product, communications, public policy and customer support teams to ensure our long-term market success.
• Analyze data and utilize data-driven recommendations to identify and action on strategic opportunities in your region to drive increase in sales.
• Maintain a baseline understanding of the technical integration of various software partners so that you can provide the right support to your clients.

Your expertise:

• 3+ years of experience in new sales, account management and partner support.
• 2+ years of hospitality, travel or technology industry experience (nice to have).
• Strong time management and prioritization skills.
• Proven track record of being able to effectively work a book of business (account management).
• Hungry with a strong bias for action, and persistent in the face of adversity and objection.
• Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person.
• Team player: highly motivated to share best practices and knowledge to help peers succeed.
• Proficient quantitative skills and proven ability to interpret and apply data throughout your day-to-day work.
• The ability to get things done with constantly changing priorities, projects and deadlines.
• Available to travel to assigned markets (when business travel resumes).
• Passion for Airbnb, travel, and the sharing economy - being an Airbnb host is a plus.
• Proven experience working cross-functionally.
• Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments.
• Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives.
• Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects - Salesforce experience is a plus.
• Charismatic self-starter who is resourceful and self-sufficient.

Offices: Seoul, South Korea