Regulatory Response Specialist – German Speaking Customer Escalations jobs at Airbnb in Ireland, Dublin
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Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone....
Provide daily support for Quality programs. Design and oversee deep-dive projects for regional QIA teams to drive service improvements, managing through to project completion. Execute QI and ad-hoc after-action reviews....
Focused on understanding and ramping up core work, by establishing and maintaining rapport with community members, other team members and key stakeholders. Recognize case type/severity while de-escalating crisis and managing...
Interact with Airbnb customers and community members through all current and future channels, both inside and outside of Airbnb tools, including livechat, social platforms, messaging, and directly through the phone....
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