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Team Leader jobs at Adidas

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22 jobs found
25.10.2025
A

Adidas TEAM LEADER United States, Colorado, Denver

Limitless High-tech career opportunities - Expoint
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize...
Description:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

  • In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
  • Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Monitors and maintains sales floor fill – in process.
  • Communicates the product levels and assortments with management.
  • Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
  • Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
  • Directs the performance of store up keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensures the highest level of adidas service is given to each customer.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
  • Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

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25.10.2025
A

Adidas OPERATIONS TEAM LEADER United States, Colorado, Denver

Limitless High-tech career opportunities - Expoint
To undertake and control Store Operations Manual (SOM) administration duties for the Store. Managing and leading all operational processes within the store to provide effective and efficient back office operations....
Description:

Contributes to meeting or exceeding store sales and KPI targets by:

  • To undertake and control Store Operations Manual (SOM) administration duties for the Store.
  • Managing and leading all operational processes within the store to provide effective and efficient back office operations.

KEY RESPONSIBILITIES:

  • Has a working knowledge of the Profit and Loss Statement and the store KPIs and makes decisions based on
    sound financial judgment
  • Understands the behaviour and patterns of the store’s operations.
  • Actively monitors all back office and front of house interaction and processes in order to drive improvement and offer streamlined service as a business partner.
  • Leads by example and ensures highly visible and effective management at all times of their team, supporting line manager and commercial managers as necessary.
  • Is a role model for” operational excellence”, by utilizing the SOM and other enablers
  • Consistently achieves a score of greater than 95% for all SOM and Risk Assessment Audits, and achieves/exceeds store shrink target set by Western Europe
  • Ensures all internal and external store visitors are managed professionally and confidently, utilizing all available resources
  • Actively supervises and coordinates the external security companies responsible for the safety of the store, ensuring full use of resources available such as CCTV and local Police radio
  • Has a good knowledge of operational challenges in store and coaches other managers to meet or exceed them at all times
  • Minimizes overall store Shrink encompassing (Cash, Stock and overall Cost) to actively cut cost and reduce loss
  • Maintains a safe shopping and working environment by ensuring full compliance for store policy and procedure, reporting any breaches to HR and Senior Store Manager
  • Ensures stockroom standards best practice is maintained at all time ensures direct reports remain compliant
  • Is aware of KPI targets and actively works to meet or exceed these by using all the resources available in the Store
  • To ensure the accurate training and compliance of all SOM processes to the specified area to company standard
  • Complies with store policies and procedures to maintain a safe working environment in all aspects of the role including Health and Safety
  • Guides and trains selected members of the store team on basic SOM processes and behaviours
  • Collaborates productively and respectfully with team members to meet or exceed company goals
  • Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance
  • Leads own team in their own areas by being an example of good practice for departments of responsibility

KEY RELATIONSHIPS:

  • Profit Protection
  • Store Management
  • Customers
  • Peers

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

  • Fine-tunes communication techniques to provide advanced level service to internal customers
  • Flexibly adapts approach to accommodate the needs of multiple internal customers at the same time
  • Deals professionally with difficult internal customer situations
  • Uses retail and commercial expertise to drive overall store compliance
  • Supports teammates by actively helping to train and support.
  • Is thorough and detail oriented in maintaining SOM standards
    (additions based on market needs)

MINIMUM QUALIFICATIONS:

  • Has minimum 12 months experience working as part of the retail operations environment
  • Basic numeracy and literacy and advanced verbal communication skills
    (additions based on market needs)
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25.10.2025
A

Adidas TEAM LEADER United States, Colorado, Denver

Limitless High-tech career opportunities - Expoint
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize...
Description:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

  • In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
  • Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Monitors and maintains sales floor fill – in process.
  • Communicates the product levels and assortments with management.
  • Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
  • Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
  • Directs the performance of store up keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensures the highest level of adidas service is given to each customer.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
  • Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

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24.10.2025
A

Adidas RETAIL TEAM LEADER United States, Colorado, Denver

Limitless High-tech career opportunities - Expoint
Passionately inspiring consumer loyalty to the brand. Diligently executing store operations, with a special focus on selected functional areas to contribute to meeting or exceeding sales and KPIs (Sales, Operations,...
Description:

Contributes to meeting or exceeding store sales and profit targets by:

  • Passionately inspiring consumer loyalty to the brand
  • Diligently executing store operations, with a special focus on selected functional areas to contribute to meeting or exceeding sales and KPIs (Sales, Operations, People, Visuals)

Key Accountabilities:

  • Allocates resources and organizes processes within assigned area of responsibility to drive efficiency and productivity in a variety of situations.
  • Create an appealing, easy-to-shop environment for customers by coordinating the team to consistently execute visual merchandising and housekeeping standards in assigned area of responsibility.
  • Ensures the product offer available to customers is maximized in assigned area of responsibility by coordinating product replenishment from the stockroom to the sales floor.
  • Minimizes loss by implementing, monitoring, and tracking all loss prevention activities.
  • Maintains a safe shopping and working environment by ensuring company policy and procedures are adhered to within assigned area of responsibility.
  • Motivates and inspires individuals within area of responsibility to maximize and drive a performance culture.
  • Provides in the moment feedback to team members to continue our culture of feedback.
  • Raise all escalations to appropriate store manager.
  • Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model.
  • Acts as a resource to associates on product knowledge and complex customer service situations
  • Uses strong category knowledge and enthusiasm for the Brand to drive sales and customer loyalty.
  • Acts as a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Adheres to all established policies and procedures

Knowledge, Capabilities and Experience:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Skilled in operating personal computers, POS systems, and various software packages including MS office.
  • Ability to learn and adapt quickly in a fast-paced environment.
  • Strong interpersonal and communication skills
  • Ability to operate independently and with discretion and work effectively under pressure.
  • Demonstrates an inspirational attitude that contributes to a positive team environment.
  • Ability to build and maintain effective working relationships with team members
  • Well-developed ability to speak, read, comprehend, and write English
  • Ability to maintain reliable and consistent attendance and punctuality.
  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Physical Requirements:

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee may occasionally be required to sit; climb or balance; stoop, kneel, crouch and crawl.
  • The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

Qualifications:

  • High school diploma or general education degree (GED)
  • Must be 18 years or older
  • Minimum 12 months experience working in a retail environment.
  • Advanced selling experience and comprehensive product, retail and industry understanding
Show more

These jobs might be a good fit

04.10.2025
A

Adidas TEAM LEADER United States, Oklahoma

Limitless High-tech career opportunities - Expoint
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize...
Description:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

  • In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
  • Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Monitors and maintains sales floor fill – in process.
  • Communicates the product levels and assortments with management.
  • Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
  • Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
  • Directs the performance of store up keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensures the highest level of adidas service is given to each customer.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
  • Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Show more

These jobs might be a good fit

03.10.2025
A

Adidas TEAM LEADER United States, Oklahoma

Limitless High-tech career opportunities - Expoint
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize...
Description:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

  • In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
  • Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Monitors and maintains sales floor fill – in process.
  • Communicates the product levels and assortments with management.
  • Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
  • Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
  • Directs the performance of store up keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensures the highest level of adidas service is given to each customer.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
  • Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Show more

These jobs might be a good fit

03.10.2025
A

Adidas TEAM LEADER United States, Oklahoma

Limitless High-tech career opportunities - Expoint
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize...
Description:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

  • In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
  • Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Monitors and maintains sales floor fill – in process.
  • Communicates the product levels and assortments with management.
  • Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
  • Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
  • Directs the performance of store up keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensures the highest level of adidas service is given to each customer.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
  • Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize...
Description:

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Key Responsibilities:

  • In conjunction with, or in the absence of management staff, guide the daily operations of the store and activities of hourly associates to accomplish excellent customer service and to maximize sales.
  • Provide positive reinforcement to hourly associates to promote a high level of momentum and to achieve the optimal results and growth of the staff.
  • Conducts one–on–one and/or small group training presentations for Sales Associates on product knowledge, store activities, job duties, and established policies and procedures.
  • Perform or assist in the completion of all documentation associated with applicants and new hires.
  • Assist management staff to display merchandise such as clothes, footwear and accessories in windows, showcases, and on the sales floor to attract attention and promote sales.
  • Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to division goals.
  • Originate displays of merchandise or follow suggestions or schedules provided by the store management team.
  • Assist with staffing and labor cost control standards and effectively maintain same.
  • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.
  • Completes any regular sales transactions involving cash, credit, checks, etc.
  • Involved indirectly with ticketing of products as well as checking paperwork against items received.
  • Assists in product flow from stockroom to sales floor on a fill in basis.
  • Monitors and maintains sales floor fill – in process.
  • Communicates the product levels and assortments with management.
  • Communicates progress on assigned projects such as floor change outs, processing shipments, sales/markdown set-ups.
  • Performs sales, customer service, merchandising within section, special order, cashiering, stock location, and related store up keeping support duties in order to maintain needed staff coverage and to lead by example.
  • Directs the performance of store up keeping duties.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Ensures the highest level of adidas service is given to each customer.
  • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. Uses these techniques to train other employees.
  • Other duties as assigned by the Store Manager

Knowledge Skills and Abilities:

  • Must possess and consistently exhibit the competencies relative to the position.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • Ability to use MS Word, Excel, Outlook, and a point of sale system.
  • Ability to exercise good judgment and decision making skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Excellent verbal and written communication skills.
  • Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
  • Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Show more
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