Représentant Commercial Adidas H/f/d jobs at Adidas in United States, Denver

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

KEY RESPONSIBILITIES

• Define and implement high-impact standards across diverse areas of Distribution Center operations, fostering excellence in collaboration with key global stakeholders. Take the lead in creating and curating a global repository of standards (examples: operational standards, DC performance data standards, returns handling, 3PL standards, golden flows & key DC processes, inventory management)
• Define what good looks like for DC operations & orchestrate a holistic and consistent actions management process for DCs globally, which will feed into the operations improvement plans & investment decisions.
• Act as a sparring partner to the market operations and guide standards implementation. Incubate process optimization initiatives to boost efficiencies in the DCs, while leveraging your deep operational background and understanding of logistics and warehouse operations.
• Comprehend and interpret key performance indicators (KPIs) relevant to DC operations. Innovatively develop new methodologies and calculations to steer performance management, enabling internal benchmarking and gap analysis for operational advancements.
• Orchestrate multiple initiatives simultaneously. Collaborate with cross-functional teams, while maintaining a steady momentum within tight timelines.
• Influence key stakeholders on a global scale, as well as operational leaders across different markets to challenge status quo and secure buy-in on improvement plans. Your collaborative approach and expert insights will drive alignment and operational excellence.

KNOWLEDGE, CAPABILITIES, AND SKILLS

• Operational Expertise: comprehensive understanding of logistics and warehouse operations, underpinned by extensive operational background.
• Effective Project Management: Outstanding project management acumen, exemplified by successfully managing multiple projects concurrently while influencing cross-functional teams within constrained timeframes.
• Analytical Proficiency: profound analytical skills and a firm grasp of relevant KPIs in the context of DC operations.
• Ability to work effectively with data and devise innovative methodologies and calculations to drive performance steering, KPI definitions, and actionable insights.
• Stakeholder Engagement & Cross-functional Collaboration: Showcase your strong teamwork capabilities by working collaboratively across functions to achieve shared goals and objectives.

KEY RELATIONSHIPS

• SCM Markets & Local DC Operations management teams
• Corporate Audit & Internal Controls
• Procurement & 3PL vendors
• Data and Analytics
• Digital & Tech
• SCM Finance/Controlling & legal
• Supply Chain Control Tower
• External consultants (as needed)

QUALIFICATIONS

• Four-year college or university degree with focus on Supply Chain Management
• Minimum of 5+ years of progressive work experience in mid- to large-scale project or program management with a global nature with focus on Logistics & Warehouse operations.
• Proven track record in driving change & influencing globally without direct reports
• Vast experience in supply chain/logistics in multi-national companies within the fast-moving consumer goods (FMCG) industry (preferably apparel/fashion background)

WE OFFER:

• Competitive compensation & rewards (bonuses, referral program, etc.).
• Free uniform sets twice a year.
• Discount on adidas products online and in all own stores.
• Monthly food voucher.
• Private life and medical insurance.
• Pension plan.
• Discount on gym membership.

EMPLOYEES APPRECIATE IN US:

• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities: free trainings in the product, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.

WE APPRECIATE IN OUR EMPLOYEES:

• 12+ months of work experience in a sports/fashion customer and commercial-focused retail environment with advanced selling experience and comprehensive product, retail, and industry understanding.
• Team Leadership and Customer service.
• KPIs background and understanding.
• Strong analysis skills.
• Strong training skills.
• Experience in conducting feedback conversations.
• Team Line up planning.
• Product knowledge.
• Good English skills/understanding (C1)
• Professional handling of difficult interpersonal situations within the store team.
• Understanding the store's needs and acting accordingly.

YOUR ACTIVITIES:

• Leading by example and coaching, coordinating the shop floor, and ensuring continuous development for the team in store.
• Drive store sales together with the team to meet the target set by delivering great customer service.
• Ensure the store is up to brand standards at all times including Visual Merchandising standards, Replenishment, and Customer service to create the best shopping experience for the consumer.

At adidas we have been challenging the status quo for 70 years and we’re not done yet.

We could list tired, old bullet points about Store Manager tasks but we’re confident you already know that. Here’s a bit about the kind of leaders we look for:

Innovators- You can dive into a complex problem and come out the other end with the simple solution no one else saw coming.

Ready to apply? Here’s what you need to know:

• Must possess and consistently exhibit the competencies relative to the position

• Excellent Skills in operating personal computers, POS systems, and various software packages including MS office.

• Knowledge and understanding of profit and loss statement and store KPIs to make commercial decisions based on sound financial judgment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Excellent time management and problem solving skills as well as the ability to use good judgment and make strong independent decisions.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well developed ability to speak, read, comprehend, and write English.

• Ability to maintain reliable and consistent attendance and punctuality.

• Ability and willingness to travel by car and air domestically.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Ability to work for long periods of time, typically 10-12 hours per day during peak seasonal periods.

• Must be 18 years or older.

• 4-year college or university degree in business, retail management, or related field or equivalent combination of education and experience

• Minimum 18 months experience working in a sports/fashion customer & commercial focused retail environment with a minimum 12 months of Store Management experience.

Please Note:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best.  We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.

• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.

• Employees are eligible to earn ​an annual bonus based on both company and personal performance.​ Employees accrue prorated flexible time off in the amount ​.3512​ hours per day that increases with years of service, 7​ paid holidays throughout the calendar year and Service Time Off during milestone years.

• Though our teammates hail from all corners of the world, our working language is English.

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.