Operations Associate Samples jobs at Adidas in United States, Antioch

PURPOSE & IMPACT ON ORGANIZATION:

• Contribute to meeting or exceeding store sales and profit targets by:
• Passionately inspiring consumer loyalty to the Brand
• Effectively serving and selling to customers
• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations
• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
• Use Seasonal Brand and product knowledge effectively during sales interactions
• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures
• Execute and maintain established Visual Merchandising and In-Store Communication standards
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately
• Minimize loss in both, the stockroom and the sales floor
• Perform all store operations in a safe, effective and efficient manner
• Collaborate productively and respectfully with team members
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve your performance

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

1. Retail Professional Competencies

MINIMUM QUALIFICATIONS:

1. Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment
2. Basic numeracy, literacy and verbal communication skills

Key Responsibilities:

• Coordinate the operations via management of the existing 3rd Party Logistics Provider (3PL); DC and Outbound Providers
• Monitor the performance of last mile delivery suppliers and overall B2B/B2C performance
• Monitor Distribution from DC to adidas stores and Wholesale customers
• Responsible to align Inbound, Outbound & Return Forecasts with business and stakeholders, translate these into an execution plan, track and monitor accuracy and analyze trends with a focus on ecom operations
• In close cooperation with 3PL, plan and align the warehouse capacity for outbound & returns with a focus on ecom operations
• Monitor and report on all inventory areas, measuring accuracies and losses to the agreed contract SLA’s and KPIs with a focus on ecom operations
• Inventory forecasting and reporting: Capacity forecasting and reporting, DC utilization, improve stock accuracy. Monitor cycle counting activities, perform inventory reconciliation between physical quantities, WMS and AFS and ensure stock adjustments timely done with required approvals documented with a focus on ecom operations.
• Own the planning and monitoring of campaigns and events (especially Cyber Planning & Holiday Readiness)
• Ensure a meaningful and robust daily monitoring and audit of the order flow. Follow up on fulfilment requests, complains and incidents. Provide feedback to stakeholder and requesters in a detailed and timely manner.
• Own SLA update and control all appropriate operational and management reports and dashboards for assigned business and operations processes Closely follow up on enhancements and drive SLA Achievements, for DC ops and outbound distribution providers.
• Contribute to Supply Chain related projects
• Be responsible and manage business escalations.

Knowledge, Skills and Abilities:

• Expert in Last mile delivery, reverse logistics & ecommerce
• Expert in Warehousing, Distribution
• Inventory Tracking & Forecasting
• Strong analytical skills and data driven decision making
• Ability to deliver good results under pressure, accepting and meeting critical deadlines
• Ability to #CreateTheNew by challenging the status-quo
• Ability to act as a catalyst in Change Management projects/initiatives
• Motivated team player and willing to learn,
• Strong and proven analytical and communication skills with attention to details
• Experienced in logistics and supply chain management as well as project management
• Competence, experienced and high level of IT affinity (MS Office/Teams needed / SAP, WMS knowledge is a plus
• Strong interpersonal and communication skills including the ability to lead and influence discussions in diverse groups of varying size (internal & external)
• English speaking and writing

Key Relationships:

• L providers (Warehousing, Transport, last mile, Documentation and Clearance)
• Supply Chain Management
• Sales & Marketing
• ECOM/Retail/Wholesale channel
• Customer service
• Global NTP
• Finance & Internal Controls - Audit
• IT & Legal
• Call Center Services

Minimum Qualifications:

• Degree Level Qualification in Engineering or Supply Chain.
• Master/Post-degree certifications in Supply Chain Management and/or Project Management and/or Engineering are preferred
• 3-5 years of experience in Ecommerce, Supply Chain, Logistics, Project management, Retail Operations
• Proficient user of Microsoft Office applications, ERP/SAP, WMS
• Excellent skills in communication and negotiation

PURPOSE

• A key player in Global Sourcing in driving Sourcing’s vision to be the Most Agile, Most Competitive, Most Digitalized & Cleanest Supply Base in the industry.
• Lead the overall business of the Operation Centers/designated factories or factory groups and manage the relationships between adidas Group and Tier1 ensuring that adidas Sourcing objectives are met.

KEY RESPONSIBILITIES

• Lead the overall sourcing business, operations, and functions in designated groups of factories/operations centers, to execute the global sourcing strategies.
• Accountable for leadership of the Development & Commercialization and Production teams in the supplier groups/OCs ensuring that they fully carry out their expected JD/R&R and that all company standards are met with support from relevant functional heads when needed (including development, material, costing, quality, SEA & ME).
• Own all KPI performance of the managed vendors within assigned “Country of Origin (“CoO”) and own the relationship at Supplier Group level where relevant.
• Drive company key initiatives, such as Quality, ME/CI, SPIKE, and Tier1/Tier2 alignment programs and projects to ensure overall and supplier capabilities are industry leading / world class.
• Build and maintain close working relationships with the factory senior management and internal functional leads to ensure quick resolution of issues as well as engage them in the overall company strategies.
• Represent operations both internally & externally and foster a strategical partnership and relationship with our customers.
• Provide input and regular update of information necessary to support the allocation process.
• Ensure all operations comply with relevant local laws respecting human rights, health and safety of all employees and environment.
• Invest in people skills through Development and Training, provide ongoing coaching to the team members and take an active role in driving engagement.
• Enhance work environment considering infrastructure, SEA & labor and security.
• Streamline processes through continuous improvement techniques and tools and challenge existing standards and procedures.
• Own Direct Development (“DD”) audits to ensure Virtual & Physical sample meet adidas standards and reflect design intent.
• Ensure all sourcing operations and practices fully comply with adidas’ Responsible Sourcing & Purchasing Policy, adidas standards and legal requirements, while managing the relevant processes internally and externally.
• Role model leadership to foster a culture of Diversity Equity & Inclusion that strives for an inclusive workplace.

KEY RELATIONSHIPS

• Global Sourcing
• Headquarter (HQ) laboratory – factory laboratories
• Product Operations
• Other Global Function Team: Social and Environmental Affairs / Government Affairs
• External stakeholders: Sourcing Suppliers, Transport, Logistics and Customs

KNOWLEDGE, SKILLS, AND ABILITIES

• Have a wide experience of sourcing management concept of consumer goods.
• Strong presentation, negotiation, influencing, interpersonal and communication skills.
• Fluent in English (written and spoken)
• Strong MS Office Skills
• Strong leadership skills and ability to work with multidimensional teams.

Requisite Education and Experience / Minimum Qualifications:

• University degree in engineering/product creation or related areas
• Minimum 7+ years of work experience of which ideally 5 years were in production creation/manufacturing and in managerial positions.

Atwe have been challenging the status quo for over70 yearsand we’re not done yet.

We could list tired, old bullet points abouttasks but we’re confident you already know that. Here’s a bit about the kind ofwe are looking for:

Ready to apply?Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Hours are part time and will vary based on business needs.

• You must have or be pursuing a high school diploma or general education degree (GED).

• Three to six month’s experience working in a retail environment preferred.

• Basic numeracy, literacy, and verbal communication skills required.

• Must be 16 years of age or older.

• While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.

• adidas offers Part-Time employees working between 20-29 hours per week a robust and progressive medical plan, including HSA (Health Savings Account) prescription drug coverage and fertility support. adidas offers Part-Time employees working less than 20 hours per week receive discounts for prescription drug coverage and vision services. Once eligibility criteria is met, employees are able to enroll in adidas’ 401k plan, Stock Purchase Plan with employer match and for education assistance.

• Employees are eligible to earn monthly and quarterly incentives.

• Employees accrue prorated flexible time off in the amount 1 hour per every 30 hours worked. Part-time employees receive premium pay when working on one of the seven retail designated holidays.
• Though our teammates hail from all corners of the world, our working language is English.

Purpose & Overall Relevance for the Organisation:

• Ensuring correct and daily execution of key responsibilities in the GBS Center according to the requirements of GBS policies, procedures and guidelines, and according to the Group Accounting Manual for specific area of responsibility (Accounts receivable/Retail/eCom)
• Self-directed worker for a specific service area
• Supports organizational effectiveness through the identification and communication of process improvement opportunities

Key Responsibilities:

• Perform accounting tasks in AR Wholesale/Retail/eCom for larger markets, having to deal with specific cases of each market
• Check and review tasks handled by junior members, e.g. cash application, master data changes • Perform sales vs. collection reconciliation for key customers, landlords and online stores
• Perform reports preparation and analysis, e.g. AR deduction report, eCom reconciliation report, Retail aging and collection analysis report
• Perform and review month end closing tasks
• Deal with ad hoc requests and coordinate with others
• Perform, coordinate and review audit tasks, reviewing the quality results within team
• Create and maintain desktop procedures, checking for inconsistencies and improvement opportunities (SME only)
• Handling of internal and external customer queries on complex cases
• Prepare training material and give training on specific cases for own area of responsibility (SME only)
• Group email and ticket allocation and handling
• Identify problems and bring to attention of Supervisor
• Deliver training to junior member and new member (e.g. sales vs. collection recon)
• Support team lead on project delivery, e.g. efficiency improvement, retail system upgrade
• Raise and implement smart work ideas

Key Relationships:
• Team colleagues
• Superior • Colleagues connected via the process area in other parts of GBS
• Business Partner key contacts (only some areas e.g. GL)

Knowledge, Skills and Abilities:
• Good communication skills • Customer service mindset
• Fluent in Japanese and workable in English
• Good accounting knowledge