Sales jobs at Adidas in Pakistan, Lahore

: الأسواق الناشئة

عمليات البيع بالتجزئة

التقرير المباشرمدير المحل

: السعوديه

الغرض من الوظيفة والأهمية العامة للمنظمة:

يساهم في تحقيق مبيعات المحلات و مؤشرات كفاءة الأداءمن خلال:

• بناء اتصال قوي مع العملاء و تحقيق قيم العلامة التجارية الخاصة بالشركة .
• خدمة وبيع للعملاء وتنفيذ عمليات المحل بكامل ما تحمله المهنة من قييم .

المسؤوليات الرئيسية

• أن يكون مسؤول المبيعات على بينة من أهدافالبيعو ايضا الأهداف الفردية ويعمل بنشاط لتحقيق أو تجاوز هذه الأهداف باستخدام جميع الموارد المتاحة داخل المحلات.
• تلبية توقعات العملاء أو تجاوزها، و تعزيز المبيعات وتجربة العلامة التجارية باستخدام العناصر المناسبة لنموذج خدمة عملاء أديداس.
• خلق علاقةطيبةمع كل عميل من خلال كونه سفيرا متحمسا لعلامة أديداس التجارية.
• السعى بشكل استباقي إلى تضمين المعرفة الأساسية والموسمية للمنتج في نهج الخدمة الخاص به داخل منطقة (مناطق) المحل المخصص له.
• الحفاظ على بيئة جذابة وتسهيل التسوق للعملاء من خلال تنفيذ معايير التسويق المرئية باستمرار.
• اتباع سياسات وإجراءات المحلللحفاظ على بيئة تسوق وعمل آمنة.
• ضمان توفير عرض المنتج في المتجر للعملاء من خلال المساعدة في عمليات التسليم وتجديد الحد الأدنى للمبيعات.
• إتمام معاملات البيع بسرعة ودقة مع الالتزام بإجراءات الحماية النقدية.

العلاقات الرئيسية

• العملاء
• الزملاء والمشرف

المعرفة والمهارات والقدرات

• الكفاءات المهنية للبيع بالتجزئة

التعليم والخبرة المطلوبة / الحد الأدنى من المؤهلات

• حديث تخرج بدون خبرة أو خبرة سنة في مجال المبيعات - خاصة الازياء الرياضية.
• اللغة العربية - بطلاقة تحدثاً و كتابة
• مهارات التواصل الفعال
• مهارات التفاوض والقدرة على الإقناع

You contribute to the store sales and adidas profit targets by:

• Passionately inspiring and serving and selling to our consumers
• Diligently executing store operations
• Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

• Actively connect and engage with consumers entering the store
• Be aware of store KPI's (key performance indicators)and contribute to store sales
• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
• Be a Brand advocate, consistently exhibiting our 6 Values
• Use seasonal product and Brand knowledge effectively during consumer interactions
• Communicate product features and benefits, and unique selling points clearly to address consumer needs
• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
• Be aware of all omnichannel related sales tools
• Guide our Consumers through the digital touchpoints in the store
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete sales transactions quickly and accurately while adhering to cash protection procedures
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
• Minimize loss in the stockroom and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Comply with all operational policies and procedures
• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
• Know the store KPIs and how you personally contribute to them
• Plays a role in maximizing sales and minimizing loss
• Keeps an up-to-date awareness of our competitors
• Offers suggestions and ideas on how to improve operations and processes
• Collaborate productively and respectfully with team members
• Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
• Seek coaching and learning opportunities to continually improve performance
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve performance
• Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Consumers
• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
• Basic numeracy, literacy, and verbal communication skills

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.

• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Qualifications:

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

: الأسواق الناشئة

عمليات البيع بالتجزئة

التقرير المباشرمدير المحل

: السعوديه

الغرض من الوظيفة والأهمية العامة للمنظمة:

يساهم في تحقيق مبيعات المحلات و مؤشرات كفاءة الأداءمن خلال:

• بناء اتصال قوي مع العملاء و تحقيق قيم العلامة التجارية الخاصة بالشركة .
• خدمة وبيع للعملاء وتنفيذ عمليات المحل بكامل ما تحمله المهنة من قييم .

المسؤوليات الرئيسية

• أن يكون مسؤول المبيعات على بينة من أهدافالبيعو ايضا الأهداف الفردية ويعمل بنشاط لتحقيق أو تجاوز هذه الأهداف باستخدام جميع الموارد المتاحة داخل المحلات.
• تلبية توقعات العملاء أو تجاوزها، و تعزيز المبيعات وتجربة العلامة التجارية باستخدام العناصر المناسبة لنموذج خدمة عملاء أديداس.
• خلق علاقةطيبةمع كل عميل من خلال كونه سفيرا متحمسا لعلامة أديداس التجارية.
• السعى بشكل استباقي إلى تضمين المعرفة الأساسية والموسمية للمنتج في نهج الخدمة الخاص به داخل منطقة (مناطق) المحل المخصص له.
• الحفاظ على بيئة جذابة وتسهيل التسوق للعملاء من خلال تنفيذ معايير التسويق المرئية باستمرار.
• اتباع سياسات وإجراءات المحلللحفاظ على بيئة تسوق وعمل آمنة.
• ضمان توفير عرض المنتج في المتجر للعملاء من خلال المساعدة في عمليات التسليم وتجديد الحد الأدنى للمبيعات.
• إتمام معاملات البيع بسرعة ودقة مع الالتزام بإجراءات الحماية النقدية.

العلاقات الرئيسية

• العملاء
• الزملاء والمشرف

المعرفة والمهارات والقدرات

• الكفاءات المهنية للبيع بالتجزئة

التعليم والخبرة المطلوبة / الحد الأدنى من المؤهلات للبايع

• حديث تخرج بدون خبرة أو خبرة سنة في مجال المبيعات - خاصة الازياء الرياضية.
• اللغة العربية - بطلاقة تحدثاً و كتابة
• مهارات التواصل الفعال
• مهارات التفاوض والقدرة على الإقناع

التعليم والخبرة المطلوبة / الحد الأدنى من المؤهلات لمدير المعرض

• اللغة الانجليزية
• خبرة قيادية داخل معارض التجزئة

You contribute to the store sales and adidas profit targets by:

• Passionately inspiring and serving and selling to our consumers
• Diligently executing store operations
• Contributing to a culture of consumer centricity within the store

KEY RESPONSIBILITIES:

• Actively connect and engage with consumers entering the store
• Be aware of store KPI's (key performance indicators)and contribute to store sales
• Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards
• Be a Brand advocate, consistently exhibiting our 6 Values
• Use seasonal product and Brand knowledge effectively during consumer interactions
• Communicate product features and benefits, and unique selling points clearly to address consumer needs
• Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience
• Be aware of all omnichannel related sales tools
• Guide our Consumers through the digital touchpoints in the store
• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete sales transactions quickly and accurately while adhering to cash protection procedures
• Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty
• Minimize loss in the stockroom and the sales floor
• Perform all store operations in a safe, effective, and efficient manner
• Comply with all operational policies and procedures
• Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards
• Know the store KPIs and how you personally contribute to them
• Plays a role in maximizing sales and minimizing loss
• Keeps an up-to-date awareness of our competitors
• Offers suggestions and ideas on how to improve operations and processes
• Collaborate productively and respectfully with team members
• Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance
• Seek coaching and learning opportunities to continually improve performance
• Complete all applicable training programs and effectively apply the learning on the job
• Seek coaching and learning opportunities to continually improve performance
• Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Consumers
• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment.
• For Store Managers, 2 years experiemce as a store manager\supervisor is a must
• Basic numeracy, literacy, and verbal communication skills

Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES Includes the following. Other duties may be assigned.

• Ensures the highest level of adidas service is given to each customer.

• As needed, complete any regular sales transactions involving cash, credit, checks, etc.

• Involved indirectly with ticketing of products as well as checking paperwork against items received.

• Assists in product flow from stockroom to sales floor on a fill in basis.

• Ensure that Company assets and stock is always secured in order to alleviate shrinkage.

• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team.

• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure.

• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals.

• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays.

• Maintaining general housekeeping standards

• Safekeeping of Company assets

SKILLS REQUIRED

• Listening

• Excellent customer service

• Meeting sales goals

• Selling to customer needs

• People skills

• High energy level

Education And Experience Requirements

• Matric certificate • 0 – 1 years of retail experience

Purpose & Overall Relevance for the Organization:

Key Responsibilities / Authorities:

· Full ownership of retail channel P&L by optimizing sales and meet all financial targets and KPI’s.

· In collaboration with the Global Retail CoE, Develop and execute key initiatives and strategies that will innovate the day-to-day operations of the stores to increase sales (service), reduce cost (payroll/shrink) and drive profitability and conversion.

· Partner with RBO teams – Retail Excellence, Merchandising, Planning, Store Development, Marketing, Franchise – to properly plan and execute all operational activities in the stores.

· Manage store level execution through the District Managers and Store Managers to ensure maximization of sales and profit, outstanding customer service, compliance to policies and operational standards.

· Provide consistent coaching of District Managers in the areas of business planning, selling skills, leadership, and operational excellence to ensure the financial achievement for Korea Retail.

· Lead the execution of retail staff onboarding and training through Global Sales Academy tools and localized activations.

· Support the implementation and execution of all digital strategies including Omnihub to enhance both the employee and consumer experience to create efficiencies and heightened storytelling.

· Align with Buying and Marketing team to implement initiatives to drive incremental traffic and increase conversion.

· Partner with Loss Prevention to create product launch plans that focus on seamless execution within stores and ensure a on-going focus on LP policies and procedures.

· Enable and support a best-in-class environment within retail fleet which provides acceptance, education and awareness on all topics related to diversity, equity and inclusion.

· Work effectively with the Sr. Director of Retail to ensure continuous innovation and development in every aspect of the business as well as effective day-to-day communications.

· In partnership with Human Resources, execute performance and career path development for all team members, both direct reports as well as store teams.

· Build and foster relationships with key partners within global retail teams.

· Travel to stores to ensure the strategy, policies and procedures are executed in a consistent manner; to build productive relationships across the entire retail fleet to identify future talent; to remain current on all competitive activity.

Key Relationships:

· Retail Fleet

· Merchandising/Planning & Allocation

· Store Development

· Franchise Team

· Retail Marketing

· Global Centre of Excellence (CoE)

· Loss Prevention / IT

· Human Resources

Knowledge, Skills and Abilities:

· Advanced proficiency in software applications such as MS Office

· Excellent verbal presentation and written communication skills with strong command of English language

· Strong knowledge of the retail landscape in Korea.

· Exceptional and engaging leadership and management skills that quickly build both internal and external confidence in business direction.

· Ability to portray a confident, positive, and winning attitude in challenging business interactions.

· Strategic, self-starter who thrives in a fast-paced and structured environment.

· Strong knowledge and understanding of profit and loss statement and store Key Performance Indicators to make commercial decisions based on sound financial judgment.

· Excellent time management and problem-solving skills as well as the ability to use good judgment and make strong independent decisions with speed.

· Excellent relationship-building skills at all levels of the organization

· Ability to travel up to 40% of the time across the Pacific region and internationally as needed.

Requisite Education and Experience / Minimum Qualifications:

· Bachelor's degree from a college or university

· 10+ years related experience and/or training, or equivalent combination of education and experience.

· Minimum of 5 years people leadership experience

· Experience working for a sporting goods and fashion retailer with a primary emphasis/responsibility of a full price retail business.