Retail Supervisor jobs at Adidas in Pakistan, Lahore

People Management

• Building skills to coach, mentor and develop individual team members
• Drive team and individual performance through the performance cycle and regular feedback
• Be engaging with the ability to motivate others and create a sense of value and belonging
• Creating a winning and inclusive culture
• Promote a culture of continuous learning, where team members are encouraged to develop their skills and contribute to improvement projects.

• Responsible for shipping in time and full (palett and parcel)
• Participate in daily shift meetings to communicate goals, priorities, and current updates
• Monitor real-time performance metrics and adjust staffing or workflow as needed to meet daily productivity and service level targets.
• Actively participate in continuous improvement initiatives, working closely with the Area Manager to identify areas for improvement in efficiency, productivity, and cost-effectiveness.
• Lead by example in promoting a safety-first culture, proactively addressing potential hazards, and implementing corrective actions when necessary.
• Serve as the main point of contact for the Area Manager and other department leaders regarding operational updates, challenges, or improvement initiatives within your area.

Key Relationships:

• Area Manager
• Operations team
• Transport/Distribution (intern)
• IT Department
• Maintenance
• Operations Support Team
• Human Resources

• Leadership: Ability to lead and motivate a team, with a focus on developing others and maintaining a high-performance culture.
• Warehouse Management Systems: Experience in the use of business systems, such as SAP, WCS and Manhattan desirable
• Problem Solving: Proactive in identifying issues, analysing root causes, and implementing effective solutions.
• Collaboration: Ability to work effectively with peers and managers across different functions to achieve shared goals.
• Language: Fluent in local language, English (advanced)
• Can demonstrate experience in delivering to tight deadlines and managing customers’ expectations.
• Minimum of 5 years Logistics/Warehousing experience
• Minimum of 2 years management and leadership experience

Purpose/ Mission

Contributes to store profitability by:

• Ensuring KPI’s for a defined area within a store are met or exceeded
• Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience
• Supervising and coaching team within a defined area of responsibility

Primary Responsibility

• Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
• Has a working knowledge of the Retail KPI’s and makes commercial decisions within his/her area of responsibility
• Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Actively supervises and coordinates his/her team to ensure all customers receive service
• Understands customer expectations and coaches his/her team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
• Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
• Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
• Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in his/her area of responsibility
• Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
• Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures
• Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
• Supports the recruitment, on-boarding, training and development of the store team
• Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
• Actively collaborates and shares best practices to drive store team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Compliances

• To observe both global and local policies and procedures in all dealings;
• Support APAC changes and directions;
• Perform other tasks as may be assigned from time to time

Professional background/ Experience:

• Functional:
• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
• Language Skills: Good command in oral and written English & Filipino

Purpose/ Mission

Contributes to store profitability by:

• Ensuring KPI’s for a defined area within a store are met or exceeded
• Coordinating team members to provide the best possible balance of service and operations, resulting in a leading shopping experience
• Supervising and coaching team within a defined area of responsibility

Primary Responsibility

• Allocates resources and organizes processes within his/her area of responsibility to drive efficiency and productivity in a variety of situations
• Has a working knowledge of the Retail KPI’s and makes commercial decisions within his/her area of responsibility
• Tracks performance data for his/her area (e.g., best sellers, space allocation, etc.) and makes the necessary adjustments to drive productivity and efficiency
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Actively supervises and coordinates his/her team to ensure all customers receive service
• Understands customer expectations and coaches his/her team to meet or exceed them at all times
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her area of responsibility
• Guides and trains all team members within his/her area of responsibility on basic core and seasonal product knowledge
• Creates an appealing, easy-to-shop environment for customers by coordinating his/her team to consistently execute visual merchandising and housekeeping standards in his/her area of responsibility
• Maintains a safe shopping and working environment by ensuring store‘s policies and procedures are complied with in his/her area of responsibility
• Ensures the product offer available to customers is maximized in his/her area of responsibility by coordinating product delivery from the stockroom to the floor and replenishment
• Supervises sales transactions are processed quickly and accurately, while adhering to cash protection procedures
• Minimizes loss by implementing, monitoring and tracking all loss prevention procedures
• Supports the recruitment, on-boarding, training and development of the store team
• Coaches, motivates and inspires individuals within his/her area of responsibility to maximize their performance
• Actively collaborates and shares best practices to drive store team performance
• Communicates a desire to learn and seizes all available opportunities to drive his/her development and increase performance

Compliances

• To observe both global and local policies and procedures in all dealings;
• Support APAC changes and directions;
• Perform other tasks as may be assigned from time to time

Professional background/ Experience:

• Functional:
• Industry: Preferably in apparel/ fashion/ FW or FMCG Retail
• Language Skills: Good command in oral and written English & Filipino

At adidas we have been challenging the status quo for over70 yearsand we’re not done yet.

Ready to apply?Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Must possess and consistently exhibit the competencies relative to the position.

• Skilled in operating personal computers, POS systems, and various software packages including MS office.

• Ability to learn and adapt quickly in a fast-paced environment.

• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.

• Ability to operate independently and with discretion and work effectively under pressure.

• Demonstrates an inspirational attitude that contributes to a positive team environment.

• Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.

• Well developed ability to speak, read, comprehend, and write English

• Ability to maintain reliable and consistent attendance and punctuality.

• While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

• While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• Must be 18 years or older.

• High school diploma or general education degree (GED)

• Minimum 12 months experience working in a retail environment.

• Advanced selling experience and comprehensive product, retail and industry understanding.

Why adidas?Here’s just some of the rewards:

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas’ 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn monthly and quarterly incentives. Employees accrue prorated flexible time off in the amount .3512 hours per day that increases with years of service, seven paid holidays throughout the calendar year and Service Time Off during milestone years.
• Though our teammates hail from all corners of the world, our working language is English.

Atwe have been challenging the status quo for over70 yearsand we’re not done yet.

We could list tired, old bullet points abouttasks but we’re confident you already know that. Here’s a bit about the kind ofwe are looking for:

Ready to apply?Here’s what you need to know:

• Availability must be flexible and include evenings and weekends.

• Hours are part time and will vary based on business needs.

• You must have or be pursuing a high school diploma or general education degree (GED).

• Three to six month’s experience working in a retail environment preferred.

• Basic numeracy, literacy, and verbal communication skills required.

• Must be 16 years of age or older.

• While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms.  The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, crawl, and operate a Brannock device.

• The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.

• We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.

• adidas offers Part-Time employees working between 20-29 hours per week a robust and progressive medical plan, including HSA (Health Savings Account) prescription drug coverage and fertility support. adidas offers Part-Time employees working less than 20 hours per week receive discounts for prescription drug coverage and vision services. Once eligibility criteria is met, employees are able to enroll in adidas’ 401k plan, Stock Purchase Plan with employer match and for education assistance.

• Employees are eligible to earn monthly and quarterly incentives.

• Employees accrue prorated flexible time off in the amount 1 hour per every 30 hours worked. Part-time employees receive premium pay when working on one of the seven retail designated holidays.
• Though our teammates hail from all corners of the world, our working language is English.