Manager Customer Service E jobs at Adidas in China, Yangpu District
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China
Yangpu District
258 jobs found
11.08.2024
A
Adidas MANAGER CUSTOMER SERVICE E China, Shanghai, Yangpu District
Manage order handling (order rejection, cancel, delivered, monitoring stores) occurred from eCom channel (.com/golf/emkt) and shared system (payment, order allocation failure, etc) or operation error with eCom IT. Manage call...
CRM calendar execution through comms briefing, approval, and scheduling in close collaboration with external local agencies via special digital platforms. Rigid following of briefing SLA set by the agencies. Comms...
Responsible for aligning, building and issuing complete RFP for future projects and Digital Partners implementations. Support manage and monitor the actual spend to be within the planned budget, and adjust...
Assist to identify trends and translate them into sales opportunities by eStores. Coordinate with internal teams and external vendor (TP) to support logistics management; including but not limited to distribution,...
Execute overall strategy for the Account Operations organization in-line with the global adidas strategy. Embrace the cluster’s priorities and focus on the zone’s initiatives & specificities. Apply adidas standards, policies,...
-Understanding of how business components are working and be able to assess the business impact for any critical situation, change or proposal. Service level management - Monitor service delivery performance...
Must possess and consistently exhibit the competencies relative to the position. Excellent Skills in operating personal computers, POS systems, and various software packages including MS office. Knowledge and understanding of...
Manage order handling (order rejection, cancel, delivered, monitoring stores) occurred from eCom channel (.com/golf/emkt) and shared system (payment, order allocation failure, etc) or operation error with eCom IT. Manage call...
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