Sales Consultant Hours jobs at Adidas in Canada, Calgary

PURPOSE & IMPACT ON ORGANIZATION: You contribute to the store sales and adidas profit targets by: • Passionately inspiring and serving and selling to our consumers • Diligently executing store operations • Contributing to a culture of consumer centricity within the store KEY RESPONSIBILITIES: • Actively connect and engage with consumers entering the store • Be aware of store KPI's (key performance indicators) and contribute to store sales • Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards • Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity) • Use seasonal product and Brand knowledge effectively during consumer interactions • Communicate product features and benefits, and unique selling points clearly to address consumer needs • Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience • Be aware of all omnichannel related sales tools • Guide our Consumers through the digital touchpoints in the store • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor • Complete sales transactions quickly and accurately while adhering to cash protection procedures • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty • Minimize loss in the stockroom and the sales floor • Perform all store operations in a safe, effective, and efficient manner • Comply with all operational policies and procedures • Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards • Know the store KPIs and how you personally contribute to them • Plays a role in maximizing sales and minimizing loss • Keeps an up-to-date awareness of our competitors • Offers suggestions and ideas on how to improve operations and processes • Collaborate productively and respectfully with team members • Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance • Seek coaching and learning opportunities to continually improve performance • Complete all applicable training programs and effectively apply the learning on the job • Seek coaching and learning opportunities to continually improve performance • Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all AUTHORITIES: • Not Applicable KEY RELATIONSHIPS: • Consumers • Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE: • Retail Professional Competencies MINIMUM QUALIFICATIONS: • Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment • Basic numeracy, literacy, and verbal communication skills

JOB PURPOSE Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Ensures the highest level of adidas service is given to each customer. • As needed, completes any regular sales transactions involving cash, credit, checks, etc. • Involved indirectly with ticketing of products as well as checking paperwork against items received. • Assists in product flow from stockroom to sales floor on a fill in basis. • Ensure that Company assets and stock is secured at all times in order to alleviate shrinkage. • Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. • Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. • Maintaining general housekeeping standards • Safekeeping of Company assets If at any time you are not sure about any of the above responsibilities, please ask your Manage

PURPOSE & IMPACT ON ORGANIZATION: You contribute to the store sales and adidas profit targets by: • Passionately inspiring and serving and selling to our consumers • Diligently executing store operations • Contributing to a culture of consumer centricity within the store KEY RESPONSIBILITIES: • Actively connect and engage with consumers entering the store • Be aware of store KPI's (key performance indicators) and contribute to store sales • Responsible for improving the consumer experience by executing the CONNECT-ENGAGE-INSPIRE service standards • Be a Brand advocate, consistently exhibiting the 3 Cs (Confidence, Collaboration and Creativity) • Use seasonal product and Brand knowledge effectively during consumer interactions • Communicate product features and benefits, and unique selling points clearly to address consumer needs • Connect our Consumers to relevant digital & omnichannel tools to provide a seamless shopping experience • Be aware of all omnichannel related sales tools • Guide our Consumers through the digital touchpoints in the store • Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor • Complete sales transactions quickly and accurately while adhering to cash protection procedures • Uses selling expertise to maximize opportunities at the cash desk to create add-on sales and build customer loyalty • Minimize loss in the stockroom and the sales floor • Perform all store operations in a safe, effective, and efficient manner • Comply with all operational policies and procedures • Maintain an appealing, easy to shop environment, for Consumers by executing visual merchandising and house-keeping standards • Know the store KPIs and how you personally contribute to them • Plays a role in maximizing sales and minimizing loss • Keeps an up-to-date awareness of our competitors • Offers suggestions and ideas on how to improve operations and processes • Collaborate productively and respectfully with team members • Communicates a desire for ongoing learning, and welcomes all available opportunities to increase own and store performance • Seek coaching and learning opportunities to continually improve performance • Complete all applicable training programs and effectively apply the learning on the job • Seek coaching and learning opportunities to continually improve performance • Always work with a team-first mindset, fully respecting all colleagues and actively contributing to making adidas an inclusive and welcoming environment for all AUTHORITIES: • Not Applicable KEY RELATIONSHIPS: • Consumers • Peers and Supervisor KNOWLEDGE, CAPABILITIES AND EXPERIENCE: • Retail Professional Competencies MINIMUM QUALIFICATIONS: • Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment • Basic numeracy, literacy, and verbal communication skills

JOB PURPOSE Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. • Ensures the highest level of adidas service is given to each customer. • As needed, completes any regular sales transactions involving cash, credit, checks, etc. • Involved indirectly with ticketing of products as well as checking paperwork against items received. • Assists in product flow from stockroom to sales floor on a fill in basis. • Ensure that Company assets and stock is secured at all times in order to alleviate shrinkage. • Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team. • Attain proficiency with the point of sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure. • Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals. • Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays. • Maintaining general housekeeping standards • Safekeeping of Company assets If at any time you are not sure about any of the above responsibilities, please ask your Manage

Assist customers in determining which products and services best fit their needs and interest them in the merchandise. Promotes the sale of merchandise by meeting or exceeding standards for productivity. Maintains awareness of all product requirements and information, promotions and advertising. Maintains inventory and provides customer service. Accountable for accurate and complete sales transactions.

Key Responsibilities:

• Assists customers in the selection of adidas merchandise, while providing information about the product, materials, technology, and functionality.
• Ensures adidas’ customer service standards are upheld by listening to customer’s wants and needs, and providing product information when required.
• Drive and close sales by utilizing adidas’ selling techniques and the in-store AOS system (where available).
• Completes customer sales transactions (cash, credit, debit, etc.).
• Maintains store appearance, assists in processing and replenishing merchandise and assist with customer service inquiries.
• Proficient knowledge of adidas’ products and programs, including technology, product information and requirements, merchandise promotions, and advertising.
• Help to support and create a team environment by respecting co-workers.
• Adheres to adidas’ brand values and Sales Associate competencies.
• Assist with telephone duties.
• Adheres to company policy and procedures relating to inventory control.
• Other duties as required by store management.

Knowledge Skills and Abilities:

• Must possess and consistently exhibit the competencies relative to the position.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to use a point of sale system/ Basic understanding of cash register functions and cash procedures.
• Ability to exercise good judgment and decision-making skills.
• Demonstrate excellent verbal and written communication skills.
• Demonstrate excellent customer service.
• Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
• While performing the duties of this job, the employee is regularly required to stand and talk or hear. The employee frequently is required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
• Must be proficient in English & French (verbal and written)

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Key Responsibilities:

• Deploy a holistic and consistent Retail training approach to that provides channel specific capabilities while identifying and maximizing cross-channel synergie
• Maintain yearly training budget and calendar for market and countries to optimize resource allocation and ensure existing and new programs are deployed across channels accordingly
• Manage KPI´s and monitor implementation of tools/programs to assess quality of trainings at retail and measure the impact to the business
• Deploy training models, plans and modules to support the knowledge increase of the trainers and retail store staff in Brands, Products and Benefits
• Align business needs assessment and develop appropriate training plans for countries learning gaps to develop tools and training plans according to the country needs
• Provide input on high potentials based on training/coaching experiences
• Control monthly budget usage and report to manager

Knowledge Skills and Abilities:

• University degree or equivalent education required
• Broad and deep theoretical understanding of functional area
• Minimum 2 years experience in job or job function