Co Senior Analyst - Customer Issue Resolution jobs at 3m in Poland, Wrocław
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CIR (Customer Issue Resolution) Management – handling account reconciliation - this includes disputes, payment allocations, offsets to ensure up to date customer account statements and accounts receivable. Using strong analytical...
Manage CSRs on their responsibility (coaching, performance, development, well-being, compliancy). It also includes management of distant CSRs. Manage the daily operational activity of your organization (adherence to policies, tier meetings,...
Flexible support of improvement opportunities within CIR processes. End-to-End CIR (Customer Issue Resolution) Management –related to billing, collections and complaints to secure timely payment and short cycle time for customer...
Proactively managing the customer relationship and being the single point of contact for all queries and issues encountered, maintaining relationship with Premium Accounts by understanding, anticipating and identifying their service...
Proactively managing the customer relationship and being the single point of contact for all queries and issues encountered, maintaining relationship with Premium Accounts by understanding, anticipating and identifying their service...
Proactively managing customer relationship and be the single point of contact for all queries and issues encountered, maintaining relationship with Premium Accounts by understanding, anticipating and identifying their service needs....
Managing customer relationships as the single point of contact for all queries and issues, maintaining relationships with Premium Accounts by understanding and anticipating their service needs. Handling customer transactions related...
CIR (Customer Issue Resolution) Management – handling account reconciliation - this includes disputes, payment allocations, offsets to ensure up to date customer account statements and accounts receivable. Using strong analytical...
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