דרושים Sales Operations Specialist ב-F5 ב-United States, Seattle

Sales Operations Specialist responsibilities will include, but are not limited to: basic project management, order processing, troubleshooting and problem solving, data quality, sales support, training, and other assigned activities.

PrimaryResponsibilities

• Order processing and issue resolution
• Act as liaison between Field Sales, Inside/Digital Sales, Channel Sales, Revenue Operations, Sales Operations, Finance and Accounting, and other internal teams.
• Own and execute assigned projects or programs.

• Provide communication and education on current processes and best practices.
• Answer pre and post sales questions from F5 sales teams and external partners.
• Research inquiries utilizing various systems and tools.
• Intake and coordination of high priority customer requests.
• Ensure the integrity of Salesforce data.

• Identify process improvements to support business operations
• Perform other related duties as assigned.
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities

• Must be detailed oriented with a proven ability to multi-task
• Effective communication, both in written and verbal form, to interact with cross functional teams and departments
• Ability to work independently in a dynamic fast paced environment, with minimal supervision

• Ability to work cross-functionally to find solutions and drive projects tocompletion.
• Must be a self-starter and effective time manager
• Passion for customer experience and exceeding expectations
• Understanding or knowledge of sales processes, order administration processes, etc.
• Basic project management

• Strong interest in identifying process improvement opportunities that support the key businessoperations
• Basic experience with Salesforce desired

Qualifications

• BA/BS degree or equivalent work experience

• 1+ years of Sales Support experience preferred
• Proficient in Microsoft Outlook, Word, PowerPoint and Excel
• Salesforce experience, preferred but not required

Physical Demands and Work Environment

• Duties are performed in a normal office environment while sitting at a desk or computertable.
• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
• Duties may require being on call periodically and working outside normal working hours (late evenings).

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

This role will process semi-monthly payroll using ADP Globalview in compliance with all applicable federal, state and local regulations.

As a Sr Payroll Specialist, you will be responsible for:

• Lead the end-to-end payroll process for a multi-state semi-monthly payroll using ADP Globalview, ensuring accuracy, timeliness and compliance.

• Generate reporting to validate new hires, transfers, promotions, salary changes, status changes and terminations between Workday and ADP.

• Accurately process termination payments in compliance with state regulations.

• Accurately process leave of absence payments to employees in compliance with company policy.

• Oversee payroll reporting and payments, ensuring adherence to company policy and federal, state and IRS regulations.

• Manage the 401K & HSA funding for semi-monthly payroll and off cycle payments accurately and timely.

• Generate and review payroll reports required for SOX compliance.

• Audit quarterly payroll records to ensure correct YTD taxable wages and taxes.

• Contributes to managing, reporting and processing of time reporting system (eTime).

• Compute wage and Overtime payments accurately according to FLSA.

• Communicate with employees on a variety of payroll topics and questions professionally and accurately.

• Validate the data from the daily integrations from Workday to ADP.

• Oversee the annual W2 process, ensuring full compliance with government reporting requirements for payroll taxes, withholding and employer contributions.

• Create and process spreadsheet loaders for various payroll deductions and payroll payments during payroll processing.

• Conduct audit of benefit deductions each pay period between Workday and Globaview.

• Update 401K & Match deductions each month and validate.

• Available to answer and research complex payroll related issues with employees, human resources, accounting and legal.

• Contribute to process improvements and process documentation for payroll processes and procedures.

• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.

• Performs other related duties as assigned.

• The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Knowledge, Skills and Abilities

• Proficient in Excel.

• Proven ability to work in a fast paced, deadline driven environment.

• Ability to meet or exceed deadlines.

• Understanding of full payroll cycle.

• High level of confidentiality is required.

• Strong written and verbal communication skills.

• Attention to detail, organized and analytical.

• Ability to work independently and as part of a team environment.

• Excellent at problem solving complex payroll related issues.

Qualifications

• 7+ Years multi-state payroll experience in a high-volume environment.

• Bachelor’s degree preferred.

• FPC designation preferred.

• Understanding of appropriate tax jurisdiction based on work and resident state.

• Understanding of Payroll Tax compliance.

• Experience with Workday, ADP Globalview and eTime is a plus.

Physical Demands and Work Environment

• Duties are performed in a normal office environment while sitting at a desk or computer table.

• Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.

• Duties may require being on call periodically or working outside normal working hours (evenings and weekends).

• F5 is an equal opportunity employer and strongly supports diversity in the workplace.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Key Responsibilities:

responsibilities.

Business Manager Support:

• Provide comprehensive business support to the SVP, Global Talent Solutions, including strategic planning, reporting, and project management.

• Serve as a trusted advisor to the SVP, offering insights and recommendations to drive talent acquisition success.

Vendor Relationship Management:

• Own and manage relationships with external vendors related to talent acquisition.

• Negotiate contracts, monitor vendor performance, and ensure alignment with organizational goals and budget.

Process Improvement:

• Identify opportunities for process improvements within talent acquisition operations.

• Implement best practices to streamline processes, enhance candidate experience, and improve overall efficiency.

Talent Acquisition Operations:

• Lead and oversee the operations of the talent acquisition function, ensuring alignment with organizational objectives.

• Develop and maintain key performance indicators (KPIs) to measure the effectiveness of talent acquisition strategies.

Compliance and Auditing:

• Manage compliance and auditing activities related to talent acquisition.

• Ensure adherence to legal and regulatory requirements, working closely with the legal team to update policies as needed.

Special Projects:

• Lead and execute special projects related to talent acquisition, performance management, and learning.

• Collaborate with cross-functional teams to deliver impactful solutions and initiatives.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field; Master’s degree preferred

• Minimum of 8 years of experience in Business Operations

• Proven experience in driving process improvements.

• Strong understanding of compliance and auditing requirements in talent acquisition.

• Excellent project management and organizational skills.

• Exceptional communication and interpersonal skills, with the ability to interact effectively with all levels of the organization.

• Demonstrated ability to lead and influence cross-functional teams.

• Experience with applicant tracking systems (ATS), Workday, and HR analytics platforms strongly preferred.

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Sales Operations Partner II – North America Theater Analytics

You will support all reporting aspects of the North America Sales Org, with an emphasis on Public Sector and Enterprise Sales. You will build and connect close relationships with salesmanagement, salesoperations, finance, and our People & Culture teams to drive impactful insight.

The focus of the sales/operations analyst will be split between (a) performing analytical functions to ensure quality, consistency and efficiency in sales reporting, and (b) developing and implementing new operational metrics and (c) partnering with sales leadership to provide insight that drives revenue

• Run reports to track monthly, quarterly performance of regional sales teams

• Proactively understanding the future needs and provide relevant insights, and build a roadmap

• Partner with sales leadership to define and monitor sales goals

• Ability to use and maintain diverse and ad-hoc operational data and formulate conclusions and suggestions based on findings

• Highlight operational issues based on data collection, and recommended alternative courses of action based on results of the analysis

• Own the development and implementation of new, relevant methods for data analysis to guide the sales organization about its own performance

• Provide actionable insights for leadership consumption

Knowledge, Skills and Abilities

• Experienced in business and data analysis skills including building reports, knowledgeable spreadsheets in excel, and databases to measure business performance

• Experience using Tableau or other data visualization tools

• Have knowledge supporting business management processes like forecasting, pipeline, performance management, org design, cost modeling, etc

• Experienced in ability to draw concise, well supported recommendations based on detailed analysis of the given issue

• Experience collaborating and partnering with sales leadership

• Sales GTM experience; Public Sector GTM experience a plus

• Perform written, verbal and quantitative skills

• Strong ability to work under time constraints and meet timelines

• General understanding of quota and compensation plan designs, tracking, and payments.

• Experienced in all MS Office

How do you qualify?

• Hold a BA/BS degree in Finance, Business Administration or related field required
• Show case and demonstrate 2+ years of validated experience within sales operations or comparative field, and/or financial analysis experience supporting a sales organization

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Responsibilities

• Manage and coach a team of sales operations professionals located in key sales hubs globally.
• Serve as a trusted advisor to the Sales & Revenue Operations leadership, providing strategic insights and recommendations
• Work directly with Theater Sales SVP’s and Finance to ensure forecasting is in line with business plan
• Lead the development and execution of strategic sales motions in collaboration with cross functional teams
• Manage strategic planning processes including account segmentation, quota setting, headcount, OPEX goals, productivity metrics, and investment planning for global sales SVPs
• Continually evaluate, develop and implement meaningful methods for data analysis to inform the sales organization about its own performance
• Develop proposals for market opportunities, optimizing territory planning and setting quotas.
• Lead cross-functional collaboration, sharing best practices and frameworks within the global sales organization
• Identify and implement process and reporting improvement opportunities to provide sales management with more relevant and timely reporting of sales metrics
• Perform ad hoc analytical projects as identified by senior sales and sales operations management
• Build and maintain sales management reports and dashboards that pertain to key sales metrics
• Establish and define key KPIs and data sets to monitor sales performance and drive productivity
• Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies
• Performs other related duties as assigned

Knowledge, Skills and Abilities

• Bachelor’s degree or equivalent level of experience
• 3+ years in a leadership role overseeing sales operations or field operations professionals and functions; experience managing global teams a plus (international time zones)
• 8+ years in a business, revenue or sales operations type role delivering value added insights to stakeholders
• Experienced in business and data analysis skills including building reports, spreadsheets in excel, and databases to measure business performance
• Have knowledge supporting business management processes like forecasting, pipeline, performance management, org design, cost modeling, etc
• General understanding of quota and compensation plan designs, tracking, and payments.
• Capable of working under time constraints and meeting tight deadlines
• Quarter end flexibility required to allow for occasional extra hours
• In depth experience owning tools such as Tableau, PowerBI or other visualization tools
• 5+ years of experience using Salesforce with a deep understanding of its offerings
• Understanding of GAAP financial statements, a plus

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.