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Tesla Sales Operations Specialist Energy United States, California, Palo Alto 236653740
23.04.2025
What You’ll Do What You’ll Bring
- Contracting Support: Monitor upcoming contract queue, support Utilities Sales team in obtaining all approvals until Tesla and the customer is ready to proceed. Perform contract verification, quality assurance and execution. Post contract execution, manage documentation and ensure contract metadata is captured accurately in proper internal systems
- Order management: Process sales orders, and partner with Finance Ops in generating invoices/credit notes
- Delivery management: Partner with Logistics and Industrial Deployment team to coordinate Megapack and accessories delivery. Monitor and mitigate delivery risk and support Accounting in any audit request
- Data integrity: Take full ownership to ensure business transactional data integrity across all Tesla systems/applications. Generate weekly metrics and monitor the state of contracts, orders, and Megapack delivery
- Customer Support: Problem-solve and address all requests from Customers, Sales, Logistics, Service, Finance, and other departments with minimal management guidance or supervision. Address issues with a strong sense of urgency
- Process Improvement: Actively identify and submit business process improvement ideas, support the implementation of such process/system improvement
- Bachelor's in Business, Analytics, Engineering, Operations Management, and/or equivalent experience or evidence of exceptional ability
- 1+ years of hands-on work in contract, analytics and operations, or equivalent experience in complex order management, delivery and planning
- Proficient with ERP platform, customer relationship management platform, and order/material management platforms, as well as Word/Excel/PDF is required
- Able to learn new topics quickly, coordinate cross-functional problem solving
- Strong communication skills, attention to details, with the ability to effectively multi-tasks and handle stress
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