Citi Group Employee Relations Group Mgr- C14 

United States, Florida, Jacksonville 

934732875

The position requires excellent writing and verbal communication skills. This position should be recognized as a subject matter expert and be a trusted partner both within the ER team and with partners across Citi.

Responsibilities

• Handles day-to-day team management including resource management, allocation of work within the team/project, performance management, and talent planning.
• Support and enhance skill and capability development of team members, including fact finding and writing skills, and provide guidance to team members to achieve consistent, efficient, and effective handling of complex employment related matters.
• Appropriately assess risk when decisions are made, demonstrating particular consideration for reputational risk, by driving compliance with applicable laws, rules and regulations, adhering to Policies, modeling sound ethical judgment regarding conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Oversight of independent HR-related investigations, primarily discrimination, harassment, and retaliation, including Ethics Office, executive and other escalations in order to thoroughly fact find, reach investigative conclusions.
• Facilitate and resolve disciplinary matters consistent with the Global Disciplinary Review Policy.
• Contributes to strategic planning for the NAM ER team.
• All other duties as assigned.

Qualifications:

• 10+ years of experience
• Possess ability to influence others
• Strong verbal and written communication skills
• Management experience is preferable.

Education:

• Bachelors/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

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