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MSD Sr Mgr Employee Relations 
Kenya, Nairobi County, Nairobi 
351494185

11.08.2024

Job Description

China Employee Relations Partner creates value through trusted partnership, promotes positive employee relations, resolves conflicts, investigates and addresses issues, and promotes a fair and inclusive work environment that aligns with company policies and legal requirements. It provides guidance and support to leaders and HR Business Partners on employee relations matters, operating from a balanced and neutral perspective, this position will support successful navigation through challenging moments, which will contribute to our company's positive reputation.

This position will be responsible for internal investigations for ER related cases.Their responsibilities will include intake, case planning, interviews, data review, documentation, and making recommendations regarding corrective actions regarding remediation or escalation.

Responsibilities:

  • Provide thought leadership to business leaders and the HR organization, engaging internal and external partners and stakeholders to drive business initiatives to conclusions when needed.

  • Partner with Legal, Compliance, and HR to ensure we have the appropriate processes, systems, and tools to support the safe-to-speak-up culture in China.

  • Manage, conduct, and complete and trackemployee disciplinary actionsin China; act as investigator or as a point of escalation for complex complaints including but not limited to those involving allegations of discrimination, harassment, hostile work environment, retaliation, and other potential violations of company policy and labor/employment law and serve as a point of handoff/escalation from internal partners.

  • Together with Compliance and Legal, Global Investigation, reinforce Manager’s education in all these related matters.

  • Ensure business managers are prepared to manage and escalate concerns by seeking transparency of messaging in verified cases of misconduct.

  • Support HR Teams to build a culture of trust that permeates every level of the organization with a focus on the misconduct reporting process, so they feel more comfortable speaking up.

  • Empower HRBP's capabilities and education in Compliance. Draws insights and identifies opportunities from the day-to- day operation across populations at a site, country, and regional level. Provides quarterly Confidential ER Business Insights to China HR head.

  • Partner with legal & compliance and the Office of Ethics to mitigate ER risk, minimize litigation, and propose action to continue reinforcing the safe to speak environment.

  • Build transparency into systems and processes that support expression and provide a comfortable and conducive environment for reporting misconduct with the HR community.

  • Understand local labor laws for correct application.

  • Continue to provide improvement proposals, identify areas where we have policy gaps, and influence and advise on changes necessary to ensure local or regional policies are clear, relevant, and applicable.

Qualifications & experience:

  • Preferably knowledge and experience with all aspects of compliance, including laws, regulations, procedures, policies, and standard operating procedures, and knowledge of the guidelines.

  • Familiarity with compliance guidelines and data protection legislation.

  • Pronounced diplomacy with great negotiating, mediation and coaching skills; strong cultural awareness and ability to instill a mindset of compliance among all areas and stakeholders of the organization.

  • High ethical standards, being a role model of compliance and business integrity.

  • Proven ability to develop sustainable, cooperative professional relationships at all levels of the organization.

    Strong verbal and written communication, interpersonal and organizational skills.

    Demonstrated ability to leverage technology and data to generate insights as a foundation for diagnosis, recommendations, and decisions

    Preferably change management experience and knowledge

Education & Experience:

  • Bachelor's Degree or above required.

  • Minimum 5 years of work experience in related areas (HR, Compliance, Legal, Business Practices and related fields, etc.)

Skills & Behaviors:

  • Strong knowledge and understanding of employment laws and regulations.

  • Excellent communication and interpersonal skills.

  • Ability to handle sensitive and confidential information professionally.

  • Strong problem-solving and conflict-resolution skills.

  • Ability to work independently and collaboratively as part of a team.

  • strong stress management and resilience.

  • Agile Thinking: the ability to work iteratively, continually testing assumptions and prototypes to create an effective solution quickly and to constantly improve and adapt to changing circumstances.

  • Be able to coach and use a creative mindset to help people see a situation differently.

There is a possibility to offer an AD level depending on the candidate’s qualifications.

Current Contingent Workers apply


No Travel Required

Not ApplicableNot Indicated


*A job posting is effective until 11:59:59PM on the dayBEFOREthe listed job posting end date. Please ensure you apply to a job posting no later than the dayBEFOREthe job posting end date.


12/01/2024


A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.