Microsoft Director Azure Partner Success 

United States, West Virginia 

408684772

As a
Director, Azure Partner Successin the SMC+DS organization, you will build and develop a team of people who help our partner ecosystem in growing the usage of their existing customers and accelerating their time to business value.

This role requires continuous innovation and evolution of our sales engagement strategy, while remaining focused on the customer and partner needs.

You will also have an opportunity to work cross-collaboratively while living our shared SMC+DS Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SMC+DS organization and the value we deliver to our customers, partners, and one another, every day

• Bachelor’s Degree in Sales, Change Management, Information Technology (IT), Business, or a related field AND 6+ years experience in a global business environment, customer/partner engagement, cloud-based solutions, sales, account management, project management, customer relationship management, IT Services
  • OR equivalent experience.
• People Management experience.

• 5+ years people management experience.
• 5+ years of partner engagement experience
• Completed training and/or certification on these Microsoft technologies or similar information technology solutions or software applications: Azure - Microsoft Certified: Azure Fundamentals (AZ-900) or Designing and Implementing Microsoft Azure Networking Solutions (AZ-700)

Partner Relations

• Helping partners grow ACR and adopt capabilities which drive high quality, customer centric usage of Azure
• Supporting partners to expand their relationships with their own customers by driving adjacent and next-logical workload adoption
• Increased acceleration of time-to-value for customers through the use of reusable collateral delivered for and by the partner ecosystem
• Supporting and coaching the implementation of Customer Lifecycle Management strategies to maintain a baseline, reduce churn, and develop customers – all delivered through partners.

People Management

• Managers deliver success through empowerment and accountability by modeling, coaching, and caring.
• Model - Live our culture; Embody our values; Practice our leadership principles.
• Coach - Define team objectives and outcomes; Enable success across boundaries; Help the team adapt and learn.
• Care - Attract and retain great people; Know each individual’s capabilities and aspirations; Invest in the growth of others.

Organizational Development

• Coaches team to create and nurture capabilities in a portfolio of partners, serving as an expert source for those partners in developing their capailbities aligned to Consumption Maturity.
• Develops and contributes to reporting which highlights the impact of the team and function
• Developments partner assignment and selection strategy for the team, and coaches team on how to develop cadences, set expectations for the partnership, and establish and work towards key partner outcomes and goals.
• Builds processes and best practices to help the team better understand the partner experience, and ensures the team stays up to date on new and relevant information to help anticipate and capture new partner needs in growth.
• Coaches team members on how to target partner decision-makers and influence key internal/external stakeholders. Synthesizes insights from the team to identify widespread patterns and develops emerging business strategies for the organization.
• Embody our

Partner and Segment Strategy Development and Ownership

• Contribute to global initatives by utilizing existing and developing on top of best practices for partner acceleration
• Champions and coaches programmatic execution and adoption of programmes to accelerate time-to-business value
• Act as an escalation point for challenging situations around initiative landing or customer retention for partners