דרושים Director Employee Relations ב-Salesforce ב-Ireland, Dublin

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In this role, you will lead the ER function in the France, Central and South Regions, including emerging markets UAE and KSA. You will set the strategy for ER in the France, Central and South Regions, in alignment with the wider local ES function and the Global and EMEA ER strategy. You will manage a team of 4 ER professionals across France and Spain.
Collaboration and Relationship building

• Collaborate and partner with ESBPs, Employment Legal and Employee Success COEs to achieve high quality, seamless ES support, and represent as “1 ES” to the business
• Partner closely with global and regional ER team members, share best practice and leverage support from each other
• Manage a constructive relationship with the Works councils in the region, leveraging the Labor Relations team partnership

Investigations and Core ER activity

• Conduct investigations on more complex or escalated ER cases across EMEA (conducts investigations, supports performance management, run disciplinary, grievance and separation processes)
• Conduct joint investigations with the CSE in France as required
• Demonstrate a proven track record of managing complex casework
• Restructure and RIF Activity
• Lead individual restructures and work in partnership with wider ES teams to execute on collective redundancy programs including RCCs, applying local legal processes and Salesforce practice and policy
• Partner with the wider EMEA ER team to create and sustain positive employee relations programs and standard methodologies across the region
• Manage executive exits, negotiations with external counsel, balanced with Financial and legal risk management

Other

• Coach business leaders and people managers through ER challenges, handling business risk and balancing commercial decisions with employee welfare
• Deliver and facilitate training as required on ER processes
• Generate, analyze and report on metrics to share themes and trends to the business. Maintain excellent data hygiene in the ER case management system
• Share business insights into ER trends and themes with ESBP leaders on a quarterly basis
• Lead or participate on special projects/programs requiring ER internal partner input, as needed (e.g. HR Compliance activity).
• Make informed and measured judgement calls in complex pressurized situations, ensuring we consult with key stakeholders to achieve the best possible outcome while balancing risk to the company and staying true to our company values.
• Create executive summaries for senior stakeholders, outlining key challenges, risks, issues, assumptions including possible and recommended course/s of action to reach a resolution.

Desired skills and experience

• Demonstrated experience in Employee Relations and Works Council/ Trade Union management
• Fluency in English and French is preferred, one other language would be ideal.
• Experience as an HR BP with material ER exposure or as an ER specialist
• Proven negotiation skills and an ability to influence others
• Excellent written and verbal communication skills
• Ability to build strong partnerships and work effectively in a matrixed environment with leaders and ES colleagues
• A Human Resources; Industrial relations or other related degrees
• Experience working in a fast-paced environment, preferably in a high growth technology company although this is not a requirement.

Benefits & Perks
Check out ourwhich explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more

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Key Responsibilities:

• Partner with your aligned sales leadership to communicate and deliver Salesforce’s entrepreneurial value proposition.
• Work closely with Sales AVP/RVPs to develop account strategies to drive growth for the accounts in your sector.
• Build, cultivate, and grow a multi-disciplinary team of SEs with a varied and complementary set of skills, ensuring strategic alignment with the company's long-term goals.
• Attract, develop, and retain premier talent, encouraging a culture of performance, innovation, and career growth across the organisation.
• Communicate the Regulated Industries vision and strategic objectives to ensure your team is aligned with the overall company strategy.
• Act as an evangelist for both the Irish Market and HLS to various internal partners, influencing and driving cross-functional initiatives.
• Lead customer engagements by facilitating high-level discussions at the CxOs level within your market, positioning Salesforce as a strategic partner.
• Oversee and support AE/SE teams in crafting and delivering compelling value propositions that resonate with customer needs across a range of industries.
• Run calibrated experiments to find new, better, and efficient ways of delivering balanced growth with transformational deals powered by Agentforce.
• Drive pipeline generation through strategic sales and marketing initiatives, and support sales acceleration activities.
• Develop strategies to nurture and grow existing customers.
• Champion the adoption and scaling of new tools/programs to enhance team productivity, expertise, and collaboration.
• Promote continuous team learning and be an early adopter of new learning and development programs.
• Participate in and actively contribute to the leadership team for the UKI Solution Engineering Regulated Industries Team, driving central initiatives and organisational change.

Role Requirements:

• Consistent track record to build and lead high-performing teams while fostering a collaborative, innovative culture at a strategic level.
• Proven record of delivering revenue targets and driving strategic growth initiatives while maintaining a strong focus on team development and organisational growth.
• A deep passion for technology, innovation, and driving continuous improvement across the organisation.
• Extensive understanding of cloud computing technologies and the ability to articulate their business benefits clearly to senior partners and CxOs-level executives.
• Exceptional communication and presentation skills, both written and verbal, with the ability to influence and inspire at all levels of the organisation.
• A forward-thinking and strategic approach with a strong focus on execution and delivering measurable outcomes that align with the company's long-term goals.
• Aligned with the high-performance culture at Salesforce, holding themselves and their team to the highest standards, and providing relevant feedback and guidance to get it right.

Experience

• Experience in a leadership role within software sales organisations, with expertise in pre-sales leadership - guiding, shaping and aligning individuals towards a common goal.
• Previously held joint accountability with sales for an assigned customer segment and associated revenue target.
• Active in the Salesforce ecosystem in a customer engagement role.
• Understanding the unique business requirements of customers within multiple industries andtranslating/communicatingthose needs into a compelling vision and roadmap for our customers.

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Key Responsibilities:

Required Skills and Qualifications:

* Management Experience: 5+ years managing teams.
* Communication Skills: Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively to senior stakeholders.
* Leadership Abilities: Proven experience in leading and developing high-performing teams, with strong networking andrelationship-buildingcapabilities. Proven experience interacting with senior executives.
* Analytical Thinking: Strong analytical and problem-solving skills, with a keen ability to interpret complex data and translate findings into actionable strategies.
* Adaptability: Ability to thrive in a fast-paced, dynamic environment, managing multiple priorities and stakeholders effectively.
* Technical Proficiency: Deep understanding of Salesforce’s product offerings and sales processes.

Education and Experience:

* Experience: A minimum of 10 years of experience in the high-tech sector (CRM/SaaS preferred).
* Technical Experience: At least 5 years experience in technical pre-sales roles (Solution Engineering, Technical or Enterprise Architect) or Competitive Intelligence.
* Educational Background: Bachelor’s degree in Business Management, Computer Science, Information Management, or a related field.

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You will be leader of leaders critical to the corporate sales strategy, providing a healthy and reliable inbound pipeline to support the overall sales organisation and achieve the region’s objectives.

• Prior experience and successful background in Sales Management and/or Sales Development Management
• Must have 2nd line leadership experience
• Experience gained within Software/InformationTechnology/Cloud/SaaSSales organisations selling complex solutions
• Proven track record of leading teams to achieve performance goals and consistently overachieving pipeline and revenue targets
• Experience in hiring and developing teams at scale, with a focus on coaching, mentoring and diversity
• Experience in or on country management teams, handling cross-functional relationships to drive business alignment and success e.g. with Marketing, Alliance & Channels, Sales Leadership, Customer Success
• Exceptional leadership capabilities
• Ability to operate effectively in a fast-paced, hyper-growth environment
• Outstanding communication, organisational and time management skills
• A trusted advisor to cross-functional stakeholders
• Fluency in German and English

We provide extensive training and mentoring including Bootcamp training. With our strong coaching culture we aim to develop extraordinary sales leaders. This is an excellent opportunity to develop your international experience in an organisation that has transformed the Enterprise Software Market with Cloud Computing
After a period of continuous target achievement and learning & development you will be offered the opportunity to apply for a number of positions in EMEA as part of your career progression plan

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does not accept unsolicited headhunter and agency resumes.

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Responsibilities:

• You will be managing and developing a team of Sales Managers and Account Executives for SMB Germany

• Provide support and mentorship to direct reports by participating and leading in client and prospect meetings or engaging other corporate resources as required

• Set and execute an aggressive customer acquisition strategy to generate annual growth in ACV bookings

• Maintain key customer relationships and develop and implement strategies for growing SMB Sales in Germany

• Driving go-to-market execution and pipeline generation initiatives, supported by strong cross functional collaboration & execution

• Provide detailed and accurate sales forecasting

• Manage overall sales process, and set appropriate metrics for sales funnel management

• Work cross-functionally with all field teams (Account Development, Solution Engineering, Consulting Services, Customer Success, Channels, etc)

• Establish trusted relationships with key corporate teams, including; industry marketing, product development, product management and recruiting

• Attracting, developing and retaining top talent in the clouds sales SMB organisation.

Requirements:

• Proven 1st line and ideally 2nd line leadership experience leading complex sales organisations

• Proven success working within a highly matrixed organization and establishing strong relationships across all functions.

• Consistent overachievement of quota and revenue goals

• Track record of leading and growing sales teams essential

• Solid track record of recruiting, developing, and retaining high performing talent

• Strong operational and analytical abilities

• Fluency in English and Germany mandatory

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Responsibilities:

• Partner with Sales Leadership and cross functional teams to drive business results and growth

• Serve as a trusted advisor to the business to help inform and guide decision-making through business partner support and innovative and insightful analyses

• Perform deep-dive analyses on business investments, assessing productivity, cost-to-book/serve, and other critical financial metrics. Enhance and implement ROI-based frameworks and drivers to support strategic investment decisions

• Experience quantifying and articulating the financial impact of strategies for key business decision, risk and opportunities and communicating those to executive to drive actions

• Lead the financial planning and forecasting processes to ensure robust financial planning.

• Develop a strong understanding of the Salesforce business model and translate the impact of changes in key inputs to the the Company’s financials

• Manage headcount and operating expenses, identifying areas for improved returns and risk mitigation.

• Provide HQ with updates on financial performance and risks & opportunities to ensure all stakeholders have an understanding of current and forecasted expectations

• Prepare and present presentations to senior leaders on key reporting (key metrics for the Executive, monthly business reviews, Quarterly Business Review documents) and other insights partnering across the F&S team

• Lead financial modeling and analysis to help inform trends, future planning assumptions and evaluate strategic spend

• Develop operational KPIs, create dashboards, and identify trends to drive and monitor performance

• Identify opportunities to streamline processes, refine policies, and deploy tools that boost operational efficiency and scalability

• Build expertise on Salesforce’s financial system and partner with F&S business partners and IT on system tactics

• Provide ad hoc analysis to support emergent business needs and strategic initiatives

• Build & maintain relationships with cross functional teams, including broader Finance, Sales and Marketing

Qualifications:

• Minimum 10+ years of Sales Finance, Operations, or Strategy experience in a high growth environment. Enterprise SaaS experience preferred

• Ability to influence and provide recommendations to key executives in order to support decision making and execution

• Excellent communication and presentation skills (written and verbal) with an ability to explain complex issues to executive leadership

• Working knowledge and understanding of sales cycles, quota setting, territory planning, and sales compensation

• Effective project manager with strong organizational skills with the ability to manage multiple projects simultaneously and meet tight deadlines

• Strong analytical & quantitative skills, with proven expertise in financial modeling, forecasting, and data analysis and the ability to translate complex financial data into actionable business insights

• Highly motivated, detail-oriented, self-aware and responsive

• Intellectually curious, fuelled by a proactive approach to continuously expand one’s skillset

• Experience creating presentations for management. Experience with financial systems (Hyperion, Tableau, Workday, etc.) preferred

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• Build/evolve a success measures model & roadmap to assess and showcase the impact of the Onboarding & Employee Learning portfolio (16+ programs).

• Onboarding & Employee Learning V2MOM tracking and reporting, including consolidation and processing of multiple data sources.

• Design, build and delivery of Impact Reports in partnership with Program Managers and Go-To-Market SME.

• Management of Onboarding & Employee Learning surveys strategy in partnership with the Employee Listening team and in coordination with relevant vendors (40+ surveys).

• Monitoring and integration of operational & system-output success measures in partnership with Ops & Tech teams.

• Coordination and support of research initiatives in partnership with the People Analytics team.

• Build/maintain process documentation and actively research ways to enhance our data framework and operations.

• Play an active role in enabling the broader Onboarding & Employee Learning team in data literacy.

• Occasionally support Onboarding & Employee Learning programs/events at the Dublin Office

• 5+ years’ experience working in Human Resources and/or analytics functions.

• Strong experience managing HR data and/or analytics.

• Proficient in Google Sheets and Excel (large data sets, formulas, pivot tables, graphs & automations).

• Analytical and systemic thinking to proactively and effectively identify and plan for interdependencies.

• Sound logic to understand hidden problems and identify effective solutions without adding complexity.

• Excellentcommunication/presentationskills and confidence presenting to Sr. leaders.

• Ability to manage ambiguity and work well under pressure, handling diverse tasks in a fast-paced global environment.

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