דרושים Business Development Representative - Government & Public Sector ב-Salesforce ב-Australia, Sydney

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We’re looking for a dynamic and outcomes-drivenMuleSoft Account Executiveto drive sales revenue by building lasting relationships with key government stakeholders and organisations across the public sector. In this highly strategic role, you will champion MuleSoft’s industry-leading integration platform to enable digital transformation and innovation in government entities.

This is a quota-carrying role where you will act as the “CEO” of your territory, owning all aspects of the go-to-market strategy and leading the sales cycle in collaboration with cross-functional teams. You will address the unique challenges faced by government organisations, positioning MuleSoft’s solutions to drive API-led connectivity, data integration, and streamlined processes for public sector success.

This is not your typical software sales role. As a MuleSoft Account Executive, you will have a direct influence on how government agencies achieve their transformation goals. By understanding sector-specific challenges such as regulatory requirements, procurement cycles, and budget constraints, you’ll play a key role in advancing the digital capabilities of public sector organisations.

• Strategic Account Planning:Develop and execute comprehensive territory and account plans for public sector, aligning MuleSoft’s integration solutions with government initiatives and long-term objectives.

• Sales Leadership:Own and manage the end-to-end sales cycle from lead qualification to negotiation and closing. Meet and exceed sales targets by delivering value-driven solutions.

• Customer Engagement:Build and nurture trusted, long-term relationships with key stakeholders in the government sector, including executives, program managers, and technical leaders. Position yourself as a trusted advisor for digital transformation.

• Cross-functional Collaboration:Lead and coordinate cross-functional teams, including Business Development Representatives, Solution Engineers, Marketing, and Customer Success professionals, to ensure seamless customer engagement and solution delivery.

• Solution Selling:Identify and address critical challenges for public sector organisations, presenting innovative MuleSoft solutions that demonstrate measurable ROI and improve operational efficiency.

• Government Expertise:Stay informed on the unique challenges, regulatory frameworks, and procurement cycles specific to public sector.

• CRM Excellence:

• Proven Sales Success:Demonstrated experience in enterprise software sales, ideally in public sector or regulated industries. A strong track record of meeting and exceeding sales targets in complex sales environments.

• Government/Public Sector Expertise:Knowledge of government operations, policies, and procurement processes is highly desirable.

• Consultative Selling:Ability to engage with stakeholders at all levels, articulate ROI and value propositions, and lead solution-based conversations.

• Strategic Thinker:Experience in developing and executing detailed account strategies for long-term success, coupled with the ability to achieve short-term wins.

• Collaborative Leader:Skilled at coordinating cross-functional teams to deliver optimal customer outcomes.

• Adaptability & EQ:Strong interpersonal skills, resilience, and a growth mindset to thrive in a dynamic and fast-paced sales environment.

• Technology Savvy:Passion for digital transformation and familiarity with MuleSoft’s API-led integration platform is a plus.

• Industry-Leading Benefits:Health, life, and income insurance, wellness allowances, paid volunteer days, and flexible leave policies.

• Professional Growth:Access to world-class training, collaborative planning, and impactful projects in the public sector.

• Commitment to Giving Back:Participate in our Pledge 1% program and make a difference in your community through volunteering and philanthropy.

• Inclusive Culture:

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When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

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What you will be doing day to day:

• Commit to ongoing learning and development
• Contribute to a diverse and engaged team
• Work with partners across a breadth of government and public service sectors
• Qualifying leads, contacts and accounts to understand use case and opportunity
• Maintain active engagement with new and existing leads through creative follow-up
• Partner closely with Public Sector Account Executives to move qualified pipeline through the sales cycle
• Building a point of view on how to help qualify customers needs
• Speaking to value and return on investment vs. technical functionality
• Establishing credibility and trust with internal and external stakeholders
• Demonstrating adaptability and flexibility as part of an ever-growing sales organisation
• Achieve monthly quota related to opportunities generated

What is in it for you?

• Salary Package: $75k+, Super and Bonus
• Health and well-being benefits including corporate health cover+ Wellness reimbursements
• Fertility preservation, IVF, Adoption support + Parental Leave Scheme
• Employee Stock Purchase Plan
• Paid Volunteer Days
• Foundational skill building with the Public Sector alongside sales and business training
• Investment in your professional and personal development for career progression
• Ongoing opportunities for growth and formal training, including an education allowance
• Hands-on expertise with leading Salesforce SaaS products to expand your technical prowess

What we look for:

• A culture add to our dynamic, innovative team
• Engaging, clear communicators
• Growth mindset and willingness to learn
• A strong desire for high performance and self motivation
• A mentality of getting it done and putting in the work
• Ability to think on your feet and find solutions in-flight
• Experience prospecting and cold calling (highly regarded)
• Consistent achievement of target or critical metrics
• Interest in current affairs and Government impact

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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About the Role:

In this role, you’ll perform discovery, shape compelling solution narratives, and deliver high-impact prototypes — from building hands-on demos to designing agentic use cases and running C-level workshops. You’ll be hands-on, working closely with sales, delivery, and product teams to shape programs that deliver measurable value for customers.

You’ll play a key role in delivering the promise of CRM + AI + Data + Trust, helping customers unlock the full value of the Customer 360 platform.

• Partner with customers to uncover strategic objectives and technical challenges across their business units

• Design differentiated, multi-cloud solutions that combine Salesforce technologies with AI, automation, data and integration capabilities

• Deliver workshops, discovery sessions, and solution co-design engagements with stakeholders from business, IT, and executive teams

• Build and deliver powerful solution demonstrations, prototypes, and POCs to validate ideas and inspire confidence in execution

• Support business cases, value propositions, and stakeholder alignment through storytelling and industry-relevant insight

• Act as a trusted advisor to sales, delivery, and product teams — providing feedback, sharing learnings, and championing innovation

• Contribute to a growing knowledge base of reusable assets and reference solutions, particularly in AI and agentic use cases

• Experience with technology projects and transformations

• Demonstrated ability to design and deliver business solutions with SaaS platforms

• Strong presentation and communication skills, with the ability to engage both deeply technical teams and C-level executives

• Practical understanding of modern application architectures, integration patterns, and cloud platform capabilities

• A bias for action — comfortable prototyping new ideas, working hands-on with product, and learning new tools to bring solutions to life

• Familiarity with Salesforce technologies including core CRM, platform, Data Cloud, and AI features (Einstein, Flow, Agentforce)

• Exposure to or interest in agentic workflows, AI orchestration, or automation tools (e.g., bots, LLM-integrated applications)

• Industry experience across Technology, Health, Manufacturing, Professional Services, Retail, or Consumer Goods.

• Track record of building POCs, accelerators, or scalable solution assets in a pre-sales or delivery setting

• Passion for innovation, curiosity, and a drive to stay ahead in a rapidly changing technology landscape

, and are on Fortune’s
list.
We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.
We provide other world-leading benefits to all our employees, including;

• Health, Life, Trauma and Income Insurance
• Monthly Wellness Allowance
• Flexible Time off & leave policies
• Parental benefits
• Perks and discounts

for more information"

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

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As an Account Executive forSalesforce Contact Centre, you will focus on reimagining the contact centre experience across local, state, and federal government. You’ll work with stakeholders across all levels of public sector organisations, helping them embrace the future of service, where AI, automation, and empowered agents drive efficiency and citizen satisfaction.

As a trusted advisor, you will own the full sales cycle, guiding agencies in their journey to transform contact centres. You'll help them implementSalesforce Service Cloud Voiceto reduce operational costs and enhance customer experiences. This involves modernising with Digital Self-Service and Agentic AI, and showing them the strategic value of integrating CRM and CCaaS.

About the Role

• Drive the adoption ofService Cloud Voiceacross public sector organisations, with a focus on contact centre transformation.

• Manage complex sales cycles from prospecting to close, with a consultative and value-based approach.

• Partner with Solution Engineers, Industry Specialists (

  such as Amazon Connect, Genesys, NICE, Verint, LivePerson, Cisco & Calabrio)
  and Customer Success to co-create tailored service solutions.

• Build relationships with key decision-makers across local, state, and federal government.

• Understand policy, compliance, procurement, and security requirements relevant to the public sector.

• Stay ahead of market trends, particularly how AI and automation are reshaping customer service and agent enablement.
  

• Proven success as an Account Executive or similar sales role in SaaS or enterprise technology

• Deep understanding of the contact centre environment, including emerging trends in voice, digital channels, agent enablement, and AI

• Recognised subject matter expert in customer service transformation, with the ability to influence and educate both internally and externally

• Experience selling into the public sector and/or strong knowledge of government processes and buying cycles

• Demonstrated ability to drive cross-functional collaboration with solution engineers, product teams, and customer success

• Strong business acumen and ability to engage stakeholders from IT, operations, and executive levels

• A collaborative, high-integrity approach to sales with a team-driven mindset

• Join a global leader consistently ranked among the best places to work.

• Do work that matters, with real-world impact on public policy, transparency, and service delivery.

• Volunteer Opportunities: Seven paid volunteer days annually and donation matching for approved charitable contributions.

• Comprehensive Insurance: Health, Life, Trauma, and Income Protection Insurance.

• Wellness Allowance: A monthly allowance to support your wellbeing.

• Flexible Leave Policies: Including parental leave and flexible time-off arrangements.

• Perks and Discounts: Access to exclusive discounts and additional employee benefits.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

Job Category

Job Details

• What you will be doing day to day:

  • Commit to ongoing learning and development

  • Contribute to a diverse and engaged team

  • Work with partners across a breadth of industries and verticals

  • Qualifying leads, contacts and accounts to understand use case and opportunity

  • Maintain active engagement with new and existing leads through creative follow-up

  • Partner closely with Account Executives to move qualified pipeline through the sales cycle

  • Building a point of view on how to help qualify customers needs

  • Speaking to value and return on investment vs. technical functionality

  • Establishing credibility and trust with internal and external partners

  • Demonstrating adaptability and flexibility as part of an ever-growing sales organisation

  • Achieve monthly quota related to opportunities generated

  What is in it for you?

  • Salary Package: $75k+, Super and Bonus

  • Health and well-being benefits including corporate health cover+ Wellness reimbursements

  • Fertility preservation, IVF, Adoption support + Parental Leave Scheme

  • Employee Stock Purchase Plan

  • Paid Volunteer Days

  • Foundational sales and business training

  • Investment in your professional and personal development for career progression

  • Ongoing opportunities for growth and formal training, including an education allowance

  • Hands-on expertise with leading Salesforce SaaS products to expand your technical prowess

  What we look for:

  • A culture add to our dynamic, innovative team

  • Engaging, clear communicators

  • Growth mindset and willingness to learn

  • A bias for acton and achievement

  • A mentality of getting it done and putting in the work

  • Ability to think on your feet and find solutions in-flight

  • Experience prospecting and cold calling (highly regarded)

  • Consistent achievement of target or critical metrics

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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The Heroku Business Consultant Team has an opening for an extremely talented Business Consultant. This individual will have responsibility for assisting with incoming customer inquires, assigned accounts and renewals. The Business Consultant will have a track record in translating complex technical issues into tangible solutions. Collaboration with our customers and aligned Account teams is a primary responsibility, demonstrating comprehensive knowledge of Heroku. You will forge relationships with your customers, develop a deep technical understanding of their Heroku & Salesforce implementation, share technical best practices, and manage the customer’s expectations and communications.

• Develop relationships with key business and IT stakeholders and become an expert on a customer’s implementation by knowing their top business goals and priorities

• Help customers achieve their business goals and outcomes by providing timely, proactive recommendations that will benefit customers’ ongoing usage of Salesforce relating to the Platform product suite

• Attain Trusted Advisor status with both key business and technical decision-makers.

• Work seamlessly with internal cross-functional teams to drive solution success for customers, including technical product enablement (roadmaps, features, etc)

Experience/Skills Required

• Experience deploying applications on Heroku

• Relevant work experience in one or more of the following: Technical Sales, Technology Consulting, Customer Success, Technology Solutions Development, Technical and/or Solutions Architecture

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level

• Ability to prioritize, multi-task, and perform effectively under pressure

• Aptitude for both analyzing technical concepts and translating them into business terms, and for mapping business requirements into technical features.

• Knowledge of the software development process and of software design methodologies

Experience/Skills Desired

• Thorough familiarity with the database, application and network technologies used in Cloud Computing (e.g knowledge of network topologies and devices, database concepts and SQL, multi-tenancy)

• Consultative selling, deep understanding of driving discovery cycles to identify customer business and technical requirements

• Ability to thrive in an agile/dynamic environment and role, often working independently to achieve customer success

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

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Job Details

Some of the things you’ll be doing include:

• Creating and implementingeffectiveterritory and account plansfor your region and customer base.

• Developing a deep understandingofGovernment and Public Sector customers, including regulatory changes, government initiatives, and procurement cycles.

• Positioning Slack’s unique capabilitiesto address the specific needs of government entities, helping them modernise collaboration and improve efficiency.

• Meeting and exceeding sales goals (quotas)throughprospecting, qualifying, managing, and closingsales opportunities within your assigned territory.

• Leading and leveraging a matrix account team, including Business Development Representatives, Solution Engineers, Marketing, Inside Sales, and Customer Success. Together, you will develop and execute aterritory planto manage the sales pipeline and enhance customer relationships.

• Co-selling effectivelywithSalesforce Cloud Sales Executivesand other cross-functional teams to maximise Slack’s impact within government accounts.

• Understanding the competitive landscape, particularlyMicrosoft Teams, Cisco Webex, and Zoom, and positioning Slack as the preferred collaboration platform.

• Building and managing strategic partner alliances, ensuring alignment with government priorities and procurement processes.

• Maintaining accurate CRM data, ensuring that account status and sales opportunities are well-documented to support forecasting and strategic decision-making.

• Nurturing and expanding relationshipswith public sector accounts bybuilding trust and deeply understanding their unique challenges, including budget constraints, regulatory requirements, and evolving government policies.

• Effectively communicatingwith leadership, customers, partners, and extended teams to ensure alignment with public sector needs.

• Participating in team-building and company-growth activities, such asstrategic planning, sales training, customer marketing efforts, and volunteering.

• Travelling to customer locationsin support of sales efforts acrossNSW, QLD, and Federal Government.

Top 50 Companies that Care, and are on Fortune’sChange the Worldlist.

• We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations.

• We provide other world-leading benefits to all our employees, including;

• Health, Life, Trauma and Income Insurance

• Monthly Wellness Allowance

• IVF, Adoption and Fertility Preservation Support

• Flexible Time off & leave policies

• Parental benefits

• Perks and discounts

If you require assistance due to a disability applying for open positions please submit a request via this.

Posting Statement

does not accept unsolicited headhunter and agency resumes.