דרושים Sales Consultant Hours /// Adidas Factory Outlet Halfweg ב-Adidas ב-United States, Spartanburg

Purpose & Overall Relevance for the Organization:

Implement consumer facing activities at retail and digital consumer touchpoint, across fashion Lifestyle Account distribution channel in EE. Help to

Key Responsibilities:

• Implement the EE Omnichannel Marketing plan forLifestyle Account distribution channel

• Own in alignment with Sales EEtheselected Accounts marketingplan and activation calendar

• Execute with excellence the Cluster Lifestyle Accounts marketing plan with focus on quality, efficiency, consistency across all consumer touch points
• Create, lead and executeAccountMarketingplan in close collaboration with internal and external stakeholders
• Ensure process speed & efficiency (Budget management, communication flow, reporting, plan execution)
• Deliver appropriate channel activation sell-in tools for the Sales Launch period
• Feedback to EE Omnichannel Activation on performance of concepts and on toolbox readiness
• Own and execute Cluster special projects in alignment with EE Omnichannel activation
• Put special emphasis on a digital experience focused on a demanding group of consumers
• Excel at cross team collaboration with DPC department to deliver best in class digital campaigns focused on ROI
• Creating numerous consumer activations that will bring interest in the adidas brand along with increasing demand for the promoted product
• Closely collaborate with Account responsible teams for international banners with high relevance for our defined Trade Zone in order to deliver impactful consumer activations

Key Relationships:

• Cluster Brand Comms Team
• Cluster Omnichannel Activation Team
• Cluster Key Accounts Sales Team
• Cluster MOPS
• Cluster Sales & DPC Team
• Cluster GTM Team
• Accounts Representatives
• External suppliers and agencies

KPIs:

• Net sales, Market share,Brand NPS
• Concept full price sell-out
• Budget Management (efficiency, accuracy)
• Digital campaigns ROAS, CPA and search demand

Knowledge, Skills and Abilities:

• Knowledge of full marketing mix with focus on retail (B&M, Digital, Events, Special Projects)
• Project management skills
• Business acumen with the addition of creativity, fluent in retail KPI’s
• Marketing budget management
• Own and paid media campaigns planning
• Drive to constantly pursue improvement
• Advanced user of MS Office suite of products
• Professional Experience on key EE markets is a benefit
• Strong negotiation skills, strong networking skills
• Business English
• Fashion avid who knows what current trends are

Requisite Education and Experience / Minimum Qualifications:

• 5+ years of experience in marketing project execution
• University degree in Business or equivalent
• Fluent in Polish and English

Act in a leadership capacity to support the sales, profitability, and operational goals for the store by guiding the hourly associates in the day-to-day procedures to best drive the store objectives.

Must possess and consistently exhibit the competencies relative to the position.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to use MS Word, Excel, Outlook, and a point of sale system.
Ability to exercise good judgment and decision making skills.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Excellent verbal and written communication skills.
Ability to work a varied schedule including weekends, evenings and statutory holidays. Also able to work overtime hours during peak sales periods which include, but are not limited to, Thanksgiving, Christmas, Easter, Mother's Day, Father's Day, and Back-to-School.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The
employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 12 kg and occasionally lift and/or move up to 34 kg.
Schedule flexibility is mandatory, as this position calls for evening, weekend, and holiday work.

Must have or be pursuing a high school diploma or general education degree (GED). Three to six month’s retail experience is preferred.

Contribute to meeting or exceeding store sales and profit targets by:

• Passionately inspiring consumer loyalty to the Brand

• Effectively serving and selling to customers

• Diligently executing store operations

KEY RESPONSIBILITIES:

• Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them
• Execute the Brand Customer Service standards to meet or exceed customers’ expectations

• Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

• Use Seasonal Brand and product knowledge effectively during sales interactions

• Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand
• Adhere to all established policies and procedures

• Execute and maintain established Visual Merchandising and In-Store Communication standards

• Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor
• Complete cash register transactions quickly and accurately

• Minimize loss in both, the stockroom, and the sales floor

• Perform all store operations in a safe, effective, and efficient manner

• Collaborate productively and respectfully with team members

• Complete all applicable training programs and effectively apply the learning on the job

• Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

• Not Applicable

KEY RELATIONSHIPS:

• Customers

• Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

• Fluent speaker of Lithuanian language and intermediate speaker of English
• Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• Preferably between 1-2 months working in a sports/fashion customer & commercial focused retail environment

• Basic numeracy, literacy, and verbal communication skills

Everything we do is rooted in sports and we have adopted 6 key values that we not only practice on the pitch but off the pitch too.

SO HOW WE WILL WIN

COURAGE- TAKE THE SHOT

PICK UP THE BALL

ELEVATE TO WIN

Be curious, test, and learn new and better ways of doing things.

WHILST WE’RE PLAYING FAIR, WE ENCOURAGE

WIN TOGETHER

INTEGRITY-PLAY BY THE RULES

display empathy, be inclusive, and show dignity to all

WE OFFER

• One of the highest paying brands in the area with additional rewards (bonuses, referral program, etc.).
• Uniform allowance ( pick out a few outfits throughout the year )
• 44% Discount on adidas products online and in all own stores. (Personal, family, and friends)
• Access to online learning platforms to further your skills
• Employee Assitance program
• And many more amazing benefits

EMPLOYEES APPRECIATION

• Supportive team that accompanies you all the way in the company and inspires you to win new challenges.
• Career without borders: the opportunity to grow in retail, office, and distribution center.
• Development opportunities: free training in the product, service, processes, and personal effectiveness programs.
• Modern environment with the highest retail standards and best technologies.
• Embracing a culture of diversity, equity, and inclusion.
• Innovations to establish a new era of sport in balance with nature.

WE APPRECIATE IN OUR EMPLOYEES

• Working experience in a sales environment preferably retail / or strong affinity with this.
• Effective customer service and sales skills.
• Being a team player, resilient, eager to learn & curious, good communication skills.

YOUR ACTIVITIES

• Be a brand ambassador by connecting, engaging, and inspiring our customers in alignment with our adidas values.
• Work collaboratively and drive sales by supporting merchandise management (deliveries and replenishment) to win together as a team to achieve store goals.
• Take ownership and be proactive in your own learning by completing all applicable training and effectively applying them on the shop floor.

Purpose & Overall Relevance for the Organization:

The team delivers all activities in timely manner and with the required quality. The team supports projects, including process standardisation, tools implementation and other ad hoc projects.

Key Responsibilities:

• (pricing, routing, returns, shortages, advertising, and defectives) for one or more key wholesale accounts, ensuring timely and accurate investigation of each case.
• Analyze and validate deduction claimsusing supporting documentation such as PODs, BOLs, credit memos, customer agreements, and ERP data to determine root causes and resolution paths.
• Ensure compliance with internal KPIs, including average resolution time and case closure targets, while maintaining high standards of quality and customer satisfaction.
• Collaborate with cross-functional teams(sales, claims, logistics, customer service, and finance) to gather information and resolve deduction disputes efficiently.
• Maintain accurate recordsof case investigations, root causes, and actions taken in the appropriate systems (SAP, deduction tools, or customer portals).
• Escalate invalid or recurring deductionsto the appropriate stakeholders, providing data-based recommendations for prevention and recovery.
•  Develop strong relationships with key customer contacts, acting as the main point of contact for deduction-related matters to ensure alignment and professional communication.
•  Identify patterns or recurring issues in customer behavior or internal processes and propose improvements to reduce future deductions and streamline resolution.
•  Support month-end and quarter-end close activities by ensuring deduction balances are accurate and properly accounted for.

Key Relationships:

• Credit
• Sales
• Market Finance
• Account Operations
• Compliance
• GBS Business Partners

• Accounts Receivable and Deductions Management– Deep understanding of end-to-end O2C (Order to Cash) process, particularly focused on deductions resolution.
• Retail/Wholesale Industry Knowledge– Familiarity with the structure of wholesale agreements, retail compliance requirements, and key account dynamics (e.g., Foot Locker, Dick’s, etc.).
• Types of Deductions– Knowledge of common deduction categories: pricing, routing, advertising, returns, shortages, damages/defectives, co-op, and compliance fees.
• Customer Agreements & Trade Terms– Understanding of pricing terms, promotions, return policies, and freight agreements.
• ERP & Systems– Experience using SAP (or equivalent ERP) and claim management tools; familiarity with vendor portals (e.g., RetailLink, HQ, etc.).
• Basic Accounting Principles– Understanding of debits/credits, revenue recognition, and GL coding.

Requisite Education and Experience / Minimum Qualifications:

• University degree
• 1-2 year’s working experience in providing customer support in the field of customer service, sales, logistics.
• High level of customer orientation and communication skills