Technical Talent Acquisition Specialist jobs at Sony

Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:

• BS in Computer Science, Software Engineering, or equivalentexperience

• 2+ years professional experience at

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

What You’ll Do:

• Provide first class support for a high energy creative and executive team.
• Provision new equipment and onboard new users and provide welcome training.
• Perform account provisioning and permissions assignments.
• Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and other peripheral equipment as required.
• Perform basic break fix tasks.
• Support security teams on incident response and use of patching and anti-malware tools.
• Troubleshoot connectivity issues both wired/wireless.
• Provide global support for any SMP location as required.
• Liaise with Sony L2 & L3 teams to assist with troubleshooting and configuration of local infrastructure as required.
• Work with SMP infrastructure staff to navigate a wiring closet to patch workstations/devices into the network as appropriate.
• Have a basic understanding of SMP’s business applications and refer support requests to appropriate resources as needed, which might or might not be within SMP.
• Submit purchaserecommendations/requeststo appropriate SMP staff to ensure availability of user PCs and peripherals.
• Work in our Service Desk ticketing system.
• Document troubleshooting steps & procedures so others can leverage knowledge.
• Provide training and coaching to less experienced team members.
• Be a contributing member of a global support team.
• Maintain inventory of local assets.
• Project based work as needed.

Who You Are:

• 5+ years of related experience.
• Bachelor’s degree in a computer related field.
• Strong understanding of Windows and MAC environments.
• Have strong interpersonal skills and be able to manage expectations of a demanding user community.
• Proficient in MS Word, Excel, Outlook, and PowerPoint and Office 365 Administration.
• Experience with Service Desk ticketing systems such as Jira or ServiceNow.
• 7.5-hour business workday but variations in work volume frequently require extended working hours for evening and late-night events.
• Be familiar with basic security & privacy principles (MFA, Access Control, Asset Management, phishing, data protection, encryption)
• Broadly familiar with basic networking concept (tcp/ip, subnets, dhcp, dns)

What We Give You:

• You join an inclusive, collaborative, and global community where you can fuel the creative journey.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
• We invest in your professional growth & development.
• Time off for a winter recess.

The anticipated annual base salary for this position is $95,000-102,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

What You’ll Do:

• Provide first class support for a high energy creative and executive team.
• Provision new equipment and onboard new users and provide welcome training.
• Perform account provisioning and permissions assignments.
• Install, configure, and troubleshoot desktops, laptops, printers, scanners, mobile devices, and other peripheral equipment as required.
• Perform basic break fix tasks.
• Support security teams on incident response and use of patching and anti-malware tools.
• Troubleshoot connectivity issues both wired/wireless.
• Provide global support for any SMP location as required.
• Liaise with Sony L2 & L3 teams to assist with troubleshooting and configuration of local infrastructure as required.
• Work with SMP infrastructure staff to navigate a wiring closet to patch workstations/devices into the network as appropriate.
• Have a basic understanding of SMP’s business applications and refer support requests to appropriate resources as needed, which might or might not be within SMP.
• Submit purchaserecommendations/requeststo appropriate SMP staff to ensure availability of user PCs and peripherals.
• Work in our Service Desk ticketing system.
• Document troubleshooting steps & procedures so others can leverage knowledge.
• Provide training and coaching to less experienced team members.
• Be a contributing member of a global support team.
• Maintain inventory of local assets.
• Project based work as needed.

Who You Are:

• 5+ years of related experience.
• Bachelor’s degree in a computer related field.
• Strong understanding of Windows and MAC environments.
• Have strong interpersonal skills and be able to manage expectations of a demanding user community.
• Proficient in MS Word, Excel, Outlook, and PowerPoint and Office 365 Administration.
• Experience with Service Desk ticketing systems such as Jira or ServiceNow.
• 7.5-hour business workday but variations in work volume frequently require extended working hours for evening and late-night events.
• Be familiar with basic security & privacy principles (MFA, Access Control, Asset Management, phishing, data protection, encryption)
• Broadly familiar with basic networking concept (tcp/ip, subnets, dhcp, dns)

What We Give You:

• You join an inclusive, collaborative, and global community where you can fuel the creative journey.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
• We invest in your professional growth & development.
• Time off for a winter recess.

The anticipated annual base salary for this position is $95,000-102,000. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

Join thebuild atexperiences anddefine the foundation forpossible in the realm of engagement. To learn more visit:

You bring a proven track record of driving programs to successful outcomes through strong leadership, effective collaboration, and structured execution. You will apply industry best practices to plan, track, and manage programs ranging from team-level initiatives to large-scale, cross-organizational efforts.

This role requires a unique balance of. You'll influence without direct authority, operate effectively in a dynamic, matrixed environment, and foster strong partnerships across engineering, product, design, and business teams worldwide.

JOB RESPONSIBILITIES

• Collaborate with software engineers and product stakeholders to define functional requirements, plan development schedules, and drive decisions that deliver exceptional online experiences.
• Assist with technical discussions and coordinate cross-functional solutions that align business objectives with engineering capabilities and customer needs.
• Oversee all phases of the software development lifecycle , including design, development, testing, deployment, and post-launch support, in close coordination with internal teams and partners.
• Participate in early requirements analysis , assessing technical complexity, identifying cross-team dependencies, and influencing scope and feasibility.
• Provide continuous program visibility through clear communication of progress, risks, milestones, and delivery timelines to stakeholders at all levels.
• Manage end-to-end implementation of initiatives , ensuring adherence to technical standards, architectural guidelines, and committed delivery goals.

• 3+ years of Program Management and Project Management experience with high-volume online user experiences.
• Experience with agile methodologies, including experience with scrum master and product owner roles.
• Strong communication, cross-group collaboration, and interpersonal skills
• Prior experience as a software developer or tester
• Ability to manage a feature through the entire development and release cycle
• BA/BS/BSE in computer science, math, or equivalent technical experience
• Solid leadership skills and a passion for building world class consumer experiences.
• Keen eye for detail and managing multiple simultaneous dependencies.
• Ability to travel and manage projects with distributed resources sometimes in international locations.
• Strong sense of ownership.
• Skills which encompass communicating to executives, product managers, software engineers, and project managers

All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

JOB RESPONSIBILITIES

• Develop and implement effective recruitment strategies to attract and retain high-quality technical talent.
• Manage the full life-cycle recruitment for positions, including sourcing, screening, presenting candidates, interviewing, and negotiating offers.
• Maintain a talent pipeline of qualified active and passive candidates by proactively using creative sourcing strategies, both internally & externally, to identify and attract competitive candidates.
• Collaborate with hiring managers to understand business needs, define job requirements, build accurate job descriptions, evaluate hiring criteria, generate interview questions, and move candidates through the interview process efficiently to make quality hiring decisions.
• Conduct thorough interviews and assessments to evaluate candidates' technical skills and cultural fit.
• Stay up to date on industry trends and competitor practices to enhance recruitment efforts.
• Partner with Compensation and HR Business Partners to understand the compensation structure and develop offers in line with that structure.
• Ensure an outstanding candidate experience through consistent follow-up communication and feedback.
• Ensure compliance with federal, state, and local employment laws and regulations, and company policies.
• Perform other duties as assigned.
• Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above.

QUALIFICATIONS FOR POSITION

• 5+ years of experience in full lifecycle technical recruitment, preferably within the technology sector.
• Proven track record of successfully filling engineering roles in a growth-focused environment.
• Strong understanding of various engineering disciplines and technical skills.
• Experience with Applicant Tracking Systems (ATS) and LinkedIn Recruiter is required.
• Ability to work collaboratively in a team-oriented environment while managing multiple priorities.
• Strong verbal and written communication skills are essential.
• Must be responsive and focused on the quality of hire while maintaining a sense of urgency to meet all client needs.
• Proficient knowledge of MS Office (Word, Excel, PowerPoint, and Outlook).
• All candidates must be authorized to work in the USA.

What we offer you:

• Medical, dental, and vision coverage with coverage for spouses/domestic partners and child dependents.
• Long Term Care: A voluntary Long-Term Care (LTC) benefit with a life insurance component is offered during a separate new hire LTC enrollment window. This window occurs once a year for all new employees.
• Mental health and emotional well-being benefits at no cost to you, your spouse/domestic partner and child dependents.

Other Programs:

• Flexible Work Arrangements, including remote and hybrid work schedules.
• Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs).
• A wide variety of employee business resource groups (EBRGs).

Be a part of an organization that is creator first. Committed to fueling excellence and always imagining more, while fostering a supportive culture, one where we elevate each other and act responsibly.

Responsibilities:

• Interface with Sony GISC team as operating company lead for Microsoft 365 Platform.
• Analyze problems and identify the root cause through coordination of internal and external support resources including the investigation of online knowledge bases and creating test environments to replicate any fault.
• Prioritize support requests effectively to ensure compliance with agreed Service Levels.
• Respond to critical incidents outside of standard office hours.
• By agreement with the manager, work outside of standard office hours to minimize adverse business impact when implementing IT changes or performing planned activities.
• As part of the Infrastructure Support Team, you will be responsible for supporting all aspects of the IT Network, Database and System Infrastructure.
• Work with Sony Corporate to coordinate/aid with any corporate initiatives, and to ensure compliance with corporate standards and policies.
• Work with the Information Security and Privacy teams to ensure all activities are compliant with Sony Group policies and procedures.
• Escalate and then coordinate issues and problems with internal / external third-party support.

Who You Are:

• Minimum 5+ years of technical support experience.
• Monitor backups to ensure all business data is backed up and restorable.
• Provide support to the Service Desk as needed.
• Perform and coordinate regular patching for all IT infrastructure including servers, databases, networking, PCs and applications.
• Maintain configuration information relevant to network (LAN, WAN, VPN), server and database infrastructure.
• Support the Service Desk team in maintaining the physical asset register for network (LAN, WAN, VPN) and server assets.
• Perform and coordinate regular patching for all IT infrastructure including servers, databases, networking, PCs and applications.
• Ensure all required tooling for monitoring and alerting of all appropriate infrastructure services is functioning correctly.
• Support the technical production and testing of the IT Continuity plan creating and documenting processes and procedures to ensure the timely recovery of the systems in the event of a disaster.
• Provide support and administration functions for database servers.
• Provide support for IT applications.
• Perform system administration of the network (LAN, WAN, VPN), server, database infrastructure including upgrading hardware, installing software and monitoring performance.
• Manage and deliver IT projects within the agreed upon scope and time.

Required Skills/Competencies:

• Proficient in MS Word, Excel, Outlook, and PowerPoint and Microsoft 365 Administration.
• Bachelor’s degree in a computer related field.
• Excellent written and verbal communications skills.
• Windows/Linux server administration.
• TCP/IP, SMB.
• Local networking, switching, and routing concepts.
• Wide area networking.

Work Requirements:

• Availability and flexibility to accommodate hours occasionally extending outside of regular schedule due to collaboration with coworkers in different time zones to support the United Kingdom, Asia and Los Angeles-based teams, as needed.
• 7.5-hour business workday 3 – 4 days in the office but variations in work volume frequently require extended working hours for evening and late-night events.
• Must be authorized to work in the United States.

What We Give You:

• You join an inclusive, collaborative, and global community where you can fuel the creative journey.
• A modern office environment designed to foster productivity, creativity, and teamwork.
• An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching.
• Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans.
• We invest in your professional growth & development.
• Time off for a winter recess.