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Walmart Account Manager Senior Technology Operations 
United States, California, Sunnyvale 
998613551

20.11.2024

What you'll do...

You’ll sweep us off our feet if…

  • You have a sense of urgency about solving problems and delivering results for your customers

  • You are passionate, driven and humble in your approach

  • You’re excited about engaging cross functional teams to solve complex challenges

  • You’re customer-centric in spirit and in execution

  • You’re comfortable influencing others, leading teams, managing stakeholders, getting buy-in from leadership, and building customer relationships

What You'll Do:

  • to delight your clients and build their confidence in us

  • Partnering with our product, operations, engineering and 3rd party providers to overcome challenges and delivery superior results to our clients.

  • Finding opportunities to improve a clients success leveraging our solutions

  • Communicating clearly and frequently with key stakeholders to update the teams and highlight risks that could impact timing, costs or performance.

  • Building rapport and strong customer relationships from the executive level down

  • Being the single point of contact for the customer for all requests, escalations, and commercial discussions

  • Working closely with the WCT product, support and leadership teams to ensure the customer has everything they need to be successful

  • Being a trusted advisor to customers by understanding their business initiatives to effectively address their challenges and goals

What You'll Bring:

  • 5+ years of experience in Account Management for Saas companies

  • Experience consistently hitting a minimum of million dollarrs in quotas

  • A disciplined approach regarding the use of CRM database (SFDC)

  • Solution-oriented; Experience in identifying suitable solutions based on unique customer challenges

  • Experience in a team-based selling environment

  • Exceptional presentation, facilitation, communication, and negotiation skills

  • Experience in working with retail technology customers is preferred

  • Knowledge of the retail industry is preferred

Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see

Sunnyvale, California US-08479:The annual salary range for this position is $104,000.00-$202,000.00 Bentonville, Arkansas US-09050:The annual salary range for this position is $80,000.00-$155,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include: - Stock Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area.Option 2: 5 years’ experience in project management, program management, program operations, or related area.
Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

640 W California Avenue, Sunnyvale, CA 94086-4828, United States of America